vageesha agarwal | University of petroleum & Energy Studies, Dehradun (original) (raw)
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Dortmund University of Technology - Technische Universität Dortmund
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Papers by vageesha agarwal
Journal of The Institution of Engineers (India): Series A, 2021
Due to intense competition, decreasing profit margin and demanding customers in air transport bus... more Due to intense competition, decreasing profit margin and demanding customers in air transport business, airlines have to measure their performance in order to remain competitive as well as sustainable in the airline market. The performance of an airline depends on many factors those are known as key performance indicators (KPIs). This study makes an attempt to evaluate the key performance indicators of airlines. Evaluation of KPIs is done using a combined approach based on fuzzy theory and Analytic Hierarchy Process (AHP) method. A case example of Indian airlines is conducted to illustrate the proposed model applicability. This study makes an important contribution to various airline companies by solving significant problems in order to enhance their performances in the competitive market with proposed methodology. This proposed method considered fuzzy framework that can handle impreciseness and uncertainty. Sensitivity analysis is also performed to test the robustness of the proposed model.
Journal of The Institution of Engineers (India): Series A, 2021
Due to intense competition, decreasing profit margin and demanding customers in air transport bus... more Due to intense competition, decreasing profit margin and demanding customers in air transport business, airlines have to measure their performance in order to remain competitive as well as sustainable in the airline market. The performance of an airline depends on many factors those are known as key performance indicators (KPIs). This study makes an attempt to evaluate the key performance indicators of airlines. Evaluation of KPIs is done using a combined approach based on fuzzy theory and Analytic Hierarchy Process (AHP) method. A case example of Indian airlines is conducted to illustrate the proposed model applicability. This study makes an important contribution to various airline companies by solving significant problems in order to enhance their performances in the competitive market with proposed methodology. This proposed method considered fuzzy framework that can handle impreciseness and uncertainty. Sensitivity analysis is also performed to test the robustness of the proposed model.