Sharon L Burton | Grand Canyon University (original) (raw)

Books by Sharon L Burton

Digital transformation is dramatically changing the world by making it more connected and constru... more Digital transformation is dramatically changing the world by making it more connected and constructive. Rules such as access control are being re-written consistently. The manner in which digital transformation is approached is very diverse with guidance from laggards and leaders. Today's ubiquitous technology world houses data, which denotes one of the utmost complex risks for businesses,' and organizations' operational undertakings, standing, as well as the bottom line. The overall mission is to embolden staff within businesses and organizations to achieve more with less. This mission is complicated, yet delicate. Efficacious digital transformations necessitates the delivery of IT services through a quick, agile, and methodical approach. External and internal customers are rewarded with information and choices, while digital technology transformation enhances money matters. Also, such a transformation occurs through beliefs that the best ideas, and tools are safeguarded. Confidence in systems is at the core of customers, internal and external, believing that they can trust digital technology usage due to a well-managed and implemented cybersecurity strategy. Such a strategy requires well developed governance to guide usages which involves leadership influencing behavior, culture, and accessibility. Businesses and organization must continually seek digital transformation in the cyber world or stand on the sidelines and watch the consistently evolving disruptions. Since 2005, the Big Boom age, businesses and organizations have and continue to experience data breaches whether through internal accessibility or hacking. Forbes reported that the global average cost of a data breach is up 6.4 percent from 2017 and stands at $3.86 million. Additionally, the same report noted and annual increase of 4.8 percent regarding the average cost for every lost or stolen record comprising delicate and confidential information. The National Conference of State Legislatures offers information by state on "Laws Addressing Hacking, Unauthorized Access, Computer Trespass, Viruses, [and] Malware". This presentation offers a cybersecurity strategy for access control best practices. By reading this text, leaders, academics, and practitioners will gain usable knowledge to control system accesses that can be used in governance and compliance for the purpose of lessening security breach concerns. Data Breaches of 2018: What are they? Facebook: An estimated 87 million records were breached; t his number is believed to be higher; hacked data included personal information, social networks, personal details, and Facebook connections Panera Bread: Disclosed a weakness in their information security; approximately 37 million customers had records hacked (Sanders,2018) Saks, Lord & Taylor: A security organization unturned 5 million stolen customer records being sold through a hacking syndicate; these department stores failed to apply necessary security standards

Teaching with Team Projects in Higher Education, 2016

Developing learners' academic and business skills for the 21st century is critical to their curre... more Developing learners' academic and business skills for the 21st century is critical to their current and future prospects in this time of economic haziness. If left unchecked, unchallenged or dormant a void in skill sets will limit learners' competitiveness and diminish the standing they could have on the world's stage of accomplishments. On the other hand, needed skills can be developed and honed through practice (soft and hard skills), maximizing the virtual environment, peer review, and feedback. Being aware of what is absent in learner development is important for practitioners and academes as they create and advance programs that support the development of knowledge, skills, abilities, and competencies for learners. Requests for continuous learning are constant challenges at the college and university levels, as well as within work environments as learners push for information to advance themselves and their careers. As learners continue to focus on infusing 21 st century education and technologies into their knowledge bases, educators and trainers must combine the thinking of education and business communities to develop visions and action plans designed to ensure success at the academic level and within the workforce. This chapter will review a case study that highlights sound practice for developing knowledge, skills, abilities, and competencies for individual learners, as well as teams. Practitioners and academes can use this model. The framework of this development lies in andragogy, technology, and constructivism. Today's educational requirements need not only instructors with robust subject matter knowledge, skills, and abilities, the requirements also need competitive products (Pyzdek, 2003) such as development programs. Learners' skills can be developed in the 21st century using team projects to provide opportunities, getting learners to recognize skill development opportunities, and reflecting on continuous learning and self-development. These team project opportunities, recognition of skill development opportunities, and continuous learning will help learners widen their social, thinking, management, and information skills. In 2013 a group of adult learners were challenged to enhance their teaching skills at a time when teaching assistantships were not readily available. Thinking out of the box, a team of academes modified an original practice model to aid learners in developing their teaching and delivery skills.

Quality Progress, 2015

Planning, controlling and improving are three managerial tools that were initially introduced to ... more Planning, controlling and improving are three managerial tools that were initially introduced to the author while he worked during high school as a clerk at a large pharmacy in the late 1970s in Albany, GA. Enhancing his knowledge, skills and abilities aligned with the organization's guiding principle of applying learning in the context of business. Serving on the management team, he led an operations learn, as well as managed operations training and development. He understood this task would be different. Leading the project to form a quality assurance and compliance department required major planning and steps along the way. Key leaders of the operations department met to determine their definition of quality assurance and compliance. Establishing key quality requirements and performance indicators. Full text: Headnote Early lessons on Juran's trilogy naturally carried over to work PLANNING, CONTROLLING and improving. These three managerial tools were initially introduced to me while 1 worked during high school as a clerk at a large pharmacy in the late 1970s in Albany, GA. I had gotten the job through the career and technical student organization. The plan was for me to apply my education to practical skills and enhance my overall knowledge and abilities. Enhancing my knowledge, skills and abilities aligned with the organization's guiding principle of applying learning in the context of business. Through one-on-one training sessions with the store manager, I understood Joseph M. Juran's trilogy of planning, controlling and improvement.1 Enlarge this image. Given the task of supporting the pharmacy's ordering system, I learned to plan at a day-today level by reviewing resources such as time, materials, equipment and process steps. This became my standard

Learning Management Systems: Understand and Secure Your Educational Technology by igi-global, 2015

Learning management systems (LMSs) are significant in offering highly collaborative, widely acces... more Learning management systems (LMSs) are significant in offering highly collaborative, widely accessible, and manageable learning solutions. It is feasible that learning solutions stakeholders pursue an in-depth understanding of the LMS and the vulnerabilities surrounding technology-enabled learning and teaching. The over 300 types of active LMSs, proprietary or open source, are not off limits to hackers. Past research shows that hackers compromise technology systems to ascertain personal identifiable information and interfere with the integrities of post-secondary institutions. Stakeholders must understand how to safeguard the LMS. To address LMS cybercrime concerns, this text reviews vulnerability information on over 12 LMS features. After reading this text, stakeholders will gain increased insight into their works to thwart security related LMS incidents. This text can support stakeholders' knowledge in actions to take prior to the LMS reaching unacceptable vulnerability levels. Researchers and practitioners will benefit from this text's perspective on the LMS and mitigating risk.

Impact of Diversity on Organization and Career Development by igi-global, 2015

Educators and practitioners are faced with the transitioning and intersection of two diverse disa... more Educators and practitioners are faced with the transitioning and intersection of two diverse disability studies education models-the medical model and the social model-and the models' effects on career development. This chapter focuses on how individuals with disabilities were transitioned into diversity and inclusion processes and then integrated into the organization and career development structure. Once left out of the measures of performance through education, learners with disabilities, in 1997, clearly became identified in the federal and state answerability systems. This chapter advocates for the social model. Additionally, respondents show how self-identifying as a person with a disability, even anonymously, can be difficult for some people. Readers will better understand the terms diversity, disability, and inclusion through the disability studies lenses, but the question remains, ‘Have we come a long way or are scholars and practitioners floundering in today's society and lacking understanding about diversity through unclear comprehension regarding disability?’

Transdisciplinary Knowledge Generation by igi-global, 2019

While the transculturalized diversity and inclusion (TD&I) model is a contemporaneous strategy fo... more While the transculturalized diversity and inclusion (TD&I) model is a contemporaneous strategy for leadership and learning; it is the latest of the existing disability study models. This article reviews the development of the TD&I model from the leadership perspective to study arguments, experiences, and to investigate how this information apprises the construction and exercise of transcultural consciousness, expertise, know-how, traditions, determinations, happenstances, objectives, agreement and learning. This exploration focuses on the implementation of the model and survey results as this transculturalized model is reasoned the appropriate tool to expose how different backgrounds can be utilized in achievement to blend variability, variation, and diversity into unity. Beginning with the initial conceptual frameworks, and the results of the data, this research details the TD&I model and how to implement it in today's environment of activating change and transformation. This information adds to the body of knowledge regarding disability, strategy, diversity, and inclusion for academics, practitioners, and learners.

Advances in Developing Human Resources, 2018

Abstract The Problem. After 30+ years of debating the best model for disability, there is a need... more Abstract The Problem.
After 30+ years of debating the best model for disability, there is a need for a new framework. As the medical model of disability seeks a cure and the social model points to the environment, neither model is without its flaws. Human resource development (HRD) professionals and practitioners are in a position to craft a model that reflects the experiences of people with disabilities. This new model will strengthen HRD’s importance in the field and its impact on other disciplines.
The Solution.
This article offers consideration to be given for a new model for disability that addresses the complexities of cultural boundaries, gives value to the experiences of people with disabilities, and changes language in how disabilities are described. Using the results of the literature review, a path to the Transculturalized Diversity and Inclusion Model lays the groundwork for further research. This article accesses the perceptions of people with disabilities regarding both models, incorporates the strategies used by HRD scholars and researchers for improving value in a growing population of disabled people, and synthesizes a platform for future discussion and development of the Transculturalized Diversity and Inclusion Model.
The Stakeholders.
HRD practitioners, especially those serving populations with disabilities, will benefit greatly from a new model and perspective provided by the Transculturalized Diversity and Inclusion Model. HRD scholars likewise will be provided with a new framework for conducting research on people with disabilities in the workplace.

The 11th Annual Dupont Summit on Science, Technology, and Environmental Policy, 2018

Digital transformation is dramatically changing the world by making it more connected and constru... more Digital transformation is dramatically changing the world by making it more connected and constructive. Rules such as access control are being re-written consistently. The manner in which digital transformation is approached is very diverse with guidance from laggards and leaders. Today’s ubiquitous technology world houses data, which denotes one of the utmost complex risks for businesses,’ and organizations’ operational undertakings, standing, as well as the bottom line. The overall mission is to embolden staff within businesses and organizations to achieve more with less. This mission is complicated, yet delicate. Efficacious digital transformations necessitates the delivery of IT services through a quick, agile, and methodical approach. External and internal customers are rewarded with information and choices, while digital technology transformation enhances money matters. Also, such a transformation occurs through beliefs that the best ideas, and tools are safeguarded. Confidence in systems is at the core of customers, internal and external, believing that they can trust digital technology usage due to a well- managed and implemented cybersecurity strategy. Such a strategy requires well developed governance to guide usages which involves leadership influencing behavior, culture, and accessibility. Businesses and organization must continually seek digital transformation in the cyber world or stand on the sidelines and watch the consistently evolving disruptions. Since 2005, the Big Boom age, businesses and organizations have and continue to experience data breaches whether through internal accessibility or hacking. Forbes reported that the global average cost of a data breach is up 6.4 percent from 2017 and stands at $3.86 million. Additionally, the same report noted and annual increase of 4.8 percent regarding the average cost for every lost or stolen record comprising delicate and confidential information.
The National Conference of State Legislatures offers information by state on “Laws Addressing Hacking, Unauthorized Access, Computer Trespass, Viruses, [and] Malware”. This presentation offers a cybersecurity strategy for access control best practices. By reading this text, leaders, academics, and practitioners will gain usable knowledge to control system accesses that can be used in governance and compliance for the purpose of lessening security breach concerns.

RESEARCH ASSOCIATION FOR INTERDISCIPLINARY STUDIES (RAIS), 2017

ABSTRACT: This study investigated the need to provide a formal artificial intelligence (AI) healt... more ABSTRACT: This study investigated the need to provide a formal artificial intelligence (AI) health care education model to the 21th century AI health care learners. Health care has continuously transformed at all levels of health care- administrative, operational, and practical. This vastly changing health care industry requires a synthesis of communicating multifaceted and diverse forms of thinking. AI health care professional entities within business, technology, art, biomedical, and other health care related sectors must work cross-functionally to establish roles that will meet the need toward improving health care at all levels. In order to achieve this pursuit, we researched and investigated how to create an AI health care education model fostering collaboration and innovation. There has been a significant calling for AI heath care collaboration of academicians, clinical scientist, and health care practitioners of all levels to identify a comprehensive AI health care education model due to the current void in the health care course design. To further this empirical study, the researchers focused on a qualitative study comprising of qualitative interviews and surveys inviting participants from the AI health care, business, biomedical, clinical scientist, academia, and capital investors to expound on the level of significance each professional sector have toward AI Health care education.

Teaching with Team Projects in Higher Education, 2016

Developing learners’ academic and business skills for the 21st century is critical to their curre... more Developing learners’ academic and business skills for the 21st century is critical to their current and future prospects in this time of economic haziness. If left unchecked, unchallenged or dormant a void in skill sets will limit learners’ competitiveness and diminish the standing they could have on the world’s stage of accomplishments. On the other hand, needed skills can be developed and honed through practice (soft and hard skills), maximizing the virtual environment, peer review, and feedback. Being aware of what is absent in learner development is important for practitioners and academes as they create and advance programs that support the development of knowledge, skills, abilities, and competencies for learners. Requests for continuous learning are constant challenges at the college and university levels, as well as within work environments as diverse learners push for information to advance themselves and their careers. This chapter is written to provide avenues to enhance the skillsets of member of the workforce and the learning environments to include practitioners, and academics.

Quality Customer Service: Rekindling the Art of Service to Customers is an empowering and groundb... more Quality Customer Service: Rekindling the Art of Service to Customers is an empowering and groundbreaking book providing educational narratives of the change required to enhance customer service. This book unwittingly unfolds with a novel-like flow through the lens of seven friends, Dollar, Stu, Meaty, Shopper, Peachie, Medic, and BATS, who represent key industries and interact through group discussions of specific customer service scenarios. The reader walks though a vivid day in the life of each friend’s customer service concern. The book offers skill sets to bridge customer service gaps between generations (Matures, Baby Boomers, Generation X, and Generation Y). This innovative approach to understanding customer service is a solid educational tool for entrepreneurial programs, workforce development programs, vocational occupational programs/businesses, vocational industrial programs/businesses, and individuals desiring to enhance their skills.

Diversity: Just What Is It And Why Does It Keep Changing?, bursts forth a diverse group of animal... more Diversity: Just What Is It And Why Does It Keep Changing?, bursts forth a diverse group of animals, given human like qualities, whom provide readers with a clear and concise understandings of the forever evolving diversity values. This book details a wide range of diversity concerns relating to how individuals levels of understanding will affect the manner in which they relate to others. This relationship is in terms of business dealings and associations, intra-racial and inter-racial interactions, hair and clothing differences, religious diversification, gender, age, sex, social status, economic conditions, educational attainment, speech patterns, and sexual orientation.

Abstracts by Sharon L Burton

Joint Conference 2013 Academic Business World International Conference and International Conference on Learning and Administration in Higher Education, May 22, 2013

Globalization is affecting business in all units and divisions. Business development is the prima... more Globalization is affecting business in all units and divisions. Business development is the primary objective of numerous companies. However, active engagement and understanding of a global economy by all levels of management in business units remains somewhat sluggish. The focus of this paper is to review a case study in which five business units had to prepare an initial project plan outline centered on continued communications for global success. The business units were Human Resources, Customer Satisfaction, Disputes, Collections, and Telecommunications. The subjects were "think globally and adapt, culture clashes, avoiding cultural pitfalls, and globalization increases complexity." Also, in transitioning staff from administrative roles to strategic partnerships the following will be addressedskill gaps, and system upgrades. The importance of ensuring all staff was updated on the three year project plan is clarified. However, the focus on this paper is not to suggest this solution is the exact one for all companies; but to give a general framework of the preparation required that incorporates all staff levels and not just the mid to executive management levels.

EDULEARN13 Conference, Jul 1, 2013

Technology continues to influence educational administrators' decisions and actions as they lead ... more Technology continues to influence educational administrators' decisions and actions as they lead instructors in effective quality virtual learning deliveries. Andragogy, continuous education, and technology have to be in partnership to deliver quality results, as well as engage learners. To maintain quality results instructors' knowledge, skills, abilities, and competencies must be enhanced. Enhancements have to be in the areas of virtual understanding and technique application as technologies continue to evolve. This presentation reviews how distance education wrapped in andragogy, continuous education, and technology can support enriched learner engagement, enhance facilitator development, and drive departmental practices towards a model of best practices. Additionally this presentation will examine the intertwinement of learner perceptions, policies and procedures, on andragogy, continuous education, technology, and how these points affect learning outcomes. Participants will inform their methods around leveraging technologies to shape perceptions, improve and sustain quality results, and augment learner engagement.

EDULEARN 13 Conference, Jul 1, 2013

Delivering quality educational competence with reduced cost (e.g., reusability) continues to stee... more Delivering quality educational competence with reduced cost (e.g., reusability) continues to steer online educational initiatives. Scholars and the business sectors are striving to determine cost-savings, cost-benefits, and cost efficiencies of online education. Technology’s push on job advancements is energizing learners to seeking new knowledge, skills, abilities, and competencies in a rapidly changing technical climate. This information and technological period is intermingled in networked infrastructures within dynamic ecosystems. Distance education is altering the rules concerning the return-on-investment (ROI) since it requires planned engagements and investments, as it relates to online business enterprises. Although past data and performance can be used to modify ideas, different and innovative facts and documents must be evaluated to drive continuous process improvements. The goal is to electrify success that can be measured. This presentation will assess (1) aligning training with business objectives, (2) tracking and evaluating business results, and (3) the value of on-line investments in technology for training professionals (Burton, Bessette, and Brown-Jackson, 2013). Additionally, learning professionals will widen their knowledge base on why business values and organizational learning capabilities should be in partnership.

"Geographically dispersed workers place high demands on virtual leaders who must accomplish produ... more "Geographically dispersed workers place high demands on virtual leaders who must accomplish product development, virtual learning, and quality results while showing ROI. Since visual cues, components of quality communication, are unavailable via phone and email, leaders must use engaging techniques to maintain the attention of participants. The presentation demonstrates how to connect and produce affectively across geographies and wires, uniquely integrate innovation, and foster teamwork. Participants will enhance knowledge on improved productivity through case studies. This presentation will provide a model to leverage ROI and improved productivity in virtual environments.
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"Institutions have a dire challenge in measuring and reading performance requirements from variou... more "Institutions have a dire challenge in measuring and reading performance requirements from various programs. Blended learning has become a higher choice for several institutions as the numbers of enrolled students increase. This method will result in a higher turnover fro students of professionals in the next and upcoming generations. This change will shift the academic role as institutions create opportunities for students on other areas of professional departments other than on-campus based programs. Even as institutions change role in the academic shift, areas of quality measurement will become missed or overlooked.

Performance measurements tools help enhance new learning opportunities for institutions in future plans of academic change. Several variables control these methods and measurement tools, but also help institute new plans for change. Ideally, these institutions need to be able to assist with every program they are capable of as well as areas of new blended learning. Having a solvent (plan) for this type of platform will help overall in the quality of education for learners of this generation.

This paper has been developed to enhance the power of performance measurement tools, specifically in blended learning."

"Organizations face challenges in transforming their instructions into effective blended learning... more "Organizations face challenges in transforming their instructions into effective blended learning formats. Barriers include administrative challenges, system challenges, course design concerns, faculty preparation, and quality assurance. The presentation details how to cross these barriers and develop an affective and quality blended learning program. Participants will enhance knowledge on overcoming the administrative challenges (e.g., awareness deficiencies, plans, and goals), system challenge (e.g., platforms to house the educational materials, conferencing equipment, and bandwidth concerns), faculty competencies (e.g., online delivery, active learning, and participant engagement), as well as measuring for quality assurance and compliance. Additionally participants will better understand the benefits of blended learning such as enhanced access to personalized learning and development, increased flexibility for instructors and learners, increased global interaction, and amplified cost benefits. This presentation will provide a model to leverage blended learning and improved productivity.

Conference Presentations by Sharon L Burton

Research Association for Interdisciplinary Studies, 2017

This study investigated the need to provide a formal artificial intelligence (AI) health care edu... more This study investigated the need to provide a formal artificial intelligence (AI) health care education model to the 21th century AI health care learners. Health care has continuously transformed at all levels of health care-administrative, operational, and practical. This vastly changing health care industry requires a synthesis of communicating multifaceted and diverse forms of thinking. AI health care professional entities within business, technology, art, biomedical, and other health care related sectors must work cross-functionally to establish roles that will meet the need toward improving health care at all levels. In order to achieve this pursuit, we researched and investigated how to create an AI health care education model fostering collaboration and innovation. There has been a significant calling for AI heath care collaboration of academicians, clinical scientist, and health care practitioners of all levels to identify a comprehensive AI health care education model due to the current void in the health care course design. To further this empirical study, the researchers focused on a qualitative study comprising of qualitative interviews and surveys inviting participants from the AI health care, business, biomedical, clinical scientist, academia, and capital investors to expound on the level of significance each professional sector have toward AI Health care education.

Intellectbase International Consortium Academic Conference Proceedings

Creating, growing, and maintaining a culture of quality customer service is relevant to virtually... more Creating, growing, and maintaining a culture of quality customer service is relevant to virtually every busy sector. In this 21st Century simply having customer service is a mundane and outdated approach to preserving customers and developing business. Leadership, staff, and volunteers can dramatically influence the quality of the services provided. Studies are available in general service measures; still, quality in service delivery remains a broad concern. This text seeks to remedy customer service concerns by focusing on putting quality in customer service and providing specific avenues to address rekindling the art of service to customers. A general thought may be to believe there is a common interpretation of quality customer service (QSC). This article examines current understandings of QSC in the nonprofit arena and the need to have and build customer service-centric organizations. Staff members, to include volunteers, play a fundamental role in face-to-face, as well as distant customer service encounters. Their interactions affect customers’ views of service quality, satisfaction, and value. Consequently, nonprofit organizations have as much at stake in the customer perception game as the for profit business sector. This article will provide reasoning why nonprofit leaders need to be interested in the concerns that sway the attitudes of their current and potential customers. Further, this article will provide information that guides nonprofit leadership in consistently examining influences on their organizations’ characteristics, social environment, and global perceptions.

Teaching with Team Projects in Higher Education, 2016

Quality Progress, 2015

Learning Management Systems: Understand and Secure Your Educational Technology by igi-global, 2015

Impact of Diversity on Organization and Career Development by igi-global, 2015

Transdisciplinary Knowledge Generation by igi-global, 2019

Advances in Developing Human Resources, 2018

The 11th Annual Dupont Summit on Science, Technology, and Environmental Policy, 2018

Digital transformation is dramatically changing the world by making it more connected and constru... more Digital transformation is dramatically changing the world by making it more connected and constructive. Rules such as access control are being re-written consistently. The manner in which digital transformation is approached is very diverse with guidance from laggards and leaders. Today’s ubiquitous technology world houses data, which denotes one of the utmost complex risks for businesses,’ and organizations’ operational undertakings, standing, as well as the bottom line. The overall mission is to embolden staff within businesses and organizations to achieve more with less. This mission is complicated, yet delicate. Efficacious digital transformations necessitates the delivery of IT services through a quick, agile, and methodical approach. External and internal customers are rewarded with information and choices, while digital technology transformation enhances money matters. Also, such a transformation occurs through beliefs that the best ideas, and tools are safeguarded. Confidence in systems is at the core of customers, internal and external, believing that they can trust digital technology usage due to a well- managed and implemented cybersecurity strategy. Such a strategy requires well developed governance to guide usages which involves leadership influencing behavior, culture, and accessibility. Businesses and organization must continually seek digital transformation in the cyber world or stand on the sidelines and watch the consistently evolving disruptions. Since 2005, the Big Boom age, businesses and organizations have and continue to experience data breaches whether through internal accessibility or hacking. Forbes reported that the global average cost of a data breach is up 6.4 percent from 2017 and stands at $3.86 million. Additionally, the same report noted and annual increase of 4.8 percent regarding the average cost for every lost or stolen record comprising delicate and confidential information.
The National Conference of State Legislatures offers information by state on “Laws Addressing Hacking, Unauthorized Access, Computer Trespass, Viruses, [and] Malware”. This presentation offers a cybersecurity strategy for access control best practices. By reading this text, leaders, academics, and practitioners will gain usable knowledge to control system accesses that can be used in governance and compliance for the purpose of lessening security breach concerns.

RESEARCH ASSOCIATION FOR INTERDISCIPLINARY STUDIES (RAIS), 2017

Teaching with Team Projects in Higher Education, 2016

Joint Conference 2013 Academic Business World International Conference and International Conference on Learning and Administration in Higher Education, May 22, 2013

EDULEARN13 Conference, Jul 1, 2013

EDULEARN 13 Conference, Jul 1, 2013

This paper has been developed to enhance the power of performance measurement tools, specifically in blended learning."

Research Association for Interdisciplinary Studies, 2017

Intellectbase International Consortium Academic Conference Proceedings

Being aware of what is absent in faculty development programs is important for practitioners and ... more Being aware of what is absent in faculty development programs is important for practitioners and researchers so that they can create and advance programs, and support the development of knowledge, skills, and abilities for distance education instructors. Requests for distance education courses persist to grow at the college and university levels, as students and corporations push for more flexibility in education. Administrators emphasize the return on investment, while faculty members develop distance education courses. More and more faculty members are being prompted to facilitate in the distance education and online arena. This paper focuses on the current state of knowledge needed by facilitators to teach and deliver education using androgogical techniques and technologies. Additionally it emphasizes the need to understand the different types of available technologies and understand their applicability to facilitate learning. These technologies are becoming more and more important to facilitators and administrators as the Internet continues to energize educational deliveries.

The Association for Continuing Higher Education is dedicated to promoting lifelong learning and e... more The Association for Continuing Higher Education is dedicated to promoting lifelong learning and excellence in continuing higher education. As an organization of colleges, universities, and individuals, we encourage professional development, research and exchange of information for our members and continuing higher education as a means of enhancing and improving society.

Joint Conferences 2013 Academic Business World International Conference

Association for the Advancement of Computing in Education (AACE)

Positive instructional practices and principles can affect online learners in various ways. Curre... more Positive instructional practices and principles can affect online learners in various ways. Currently, these reflections are shown and contribute to various degrees of professionalism, which students see and recognize. As these attributes show how faculty uses real life managerial practices and principles in the online learning environment, variables also help configure studies and research related relate to the topic. The tools and styles used are practices of students in virtual learning environments. This brief research paper highlights current practices, reviews managerial techniques, and provides sustainable solutions to integrate into virtual programs. Additionally, this paper provides virtual practices for faculty to change learning styles with managerial experiences.

INTED 2013; 7th International Technology, Education and Development Conference

 Organizations face challenges in transforming their instructions into effective blended learnin... more  Organizations face challenges in transforming their instructions into effective blended learning formats. Barriers include administrative challenges, system challenges, course design concerns, faculty preparation, and quality assurance. The presentation details how to cross these barriers and develop an affective and quality blended learning program. Participants will enhance knowledge on overcoming the administrative challenges (e.g., awareness deficiencies, plans, and goals), system challenge (e.g., platforms to house the educational materials, conferencing equipment, and bandwidth concerns), faculty competencies (e.g., online delivery, active learning, and participant engagement), as well as measuring for quality assurance and compliance. Additionally participants will better understand the benefits of blended learning such as enhanced access to personalized learning and development, increased flexibility for instructors and learners, increased global interaction, and amplified cost benefits. This presentation will provide a model to leverage blended learning and improved productivity. 

ACHE Association for Continuing Higher Education, Inc., Nov 5, 2013

"The value of adjunct online professors has gradually increased at many institutions. This incre... more "The value of adjunct online professors has gradually increased at many institutions. This increase of faculty also helps the reputation of the institution by adding professionals whose backgrounds create a diverse interest for department chairs and add collective data from several fields. Tenured faculty are known for their valuable publishing in top tier journals and their intellectual knowledge of various subjects. Published works assist online adjunct faculty in gaining and receiving various incentives that help them pursue advances within their departments.

The main problem lies within certain incentives and how online adjunct faculty are able to advance based upon receiving these benefits. Online adjunct faculty currently does not receive the same incentives and benefits as that of tenured traditional faculty. This incentives and benefits problem causes variations that create negative bias against online adjunct faculty within academic departments. To assist professionals in terms of advancement and institutional reputation, publishing and receiving recognition is one of the most valued items that any one professional can receive.

The main focus of this paper is to assist the audience‘s perception of the value of publishing in the academic arena through the lens of online adjunct faculty. The researchers will locate operational focal points requiring business process improvements that institutions can embrace to enhance incentives and performance of online adjunct faculty. Some of the focused items will be the following; conference reimbursement, quality of information collected, types of published work, reputation of journals, quality of published work, and how institutions can best use adjunct faculty members published works.
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Joint Conference 2013_ Academic Business World International Conference and, May 22, 2013

INTED 2013 - 7th International Technology, Education and Development Conference

INTED: International Technology, Education, and Development Conference, Mar 4, 2013

Organizations face challenges in transforming their instructions into effective blended learning ... more Organizations face challenges in transforming their instructions into effective blended learning formats.

Conference on Higher Education pedogogy, Jan 30, 2014

This paper explores the development of a best practice that connects art and science to provide l... more This paper explores the development of a best practice that connects art and science to provide learners with the practice and understanding to achieve needed qualifications for navigating a flattening world. Additionally, this model showcases tools required to regulate life’s conditions through ground-breaking coursework. The research team introduces learning by crafting individual development programs that begin with the end in mind. The approach entails learners exploring goals and objectives of their coursework as these goals and objectives relate to long-term career plans. Learners’ research works, also incorporate principles of traditional literature review with the reflective examination of practitioners. Then learners take that knowledge and literature review data to build a plan of how this information fits into their career positions. The theory is that by building a long-term plan for student learning outcomes of the course, learners can enhance career qualifications. Guiding learners to the light of knowledge, skills, abilities, and competencies is vital within this 21st century to achieve economic progress and social mobility. These learners will need the understanding and fortitude to plot a course within a universe, which is growing significantly global and flatter, due to technology. If left unbridled, this shift in globalization will allow unprepared learners to enter into an intricate world that is continually changing in communication methodology due to the deluge of technology. Alternatively, inter-disciplinary instructional strategies can be employed to construct capability supporting learners’ educational understanding and information usage. If this type of andragogical teaching excellence is not consistently demonstrated, learners may experience a challenge in their efforts to maximize capabilities. This model guides learners to embrace change, imagine possibilities, learn through the activity of experience, and to rejuvenate continuously. Practitioners and academicians can use this model that is in the frameworks of andragogy, technology, interdisciplinary study, and constructivism.

Written with Charlotte LV Thoms and Yoshino W. White

International Journal of Information and Communication Technology Education (IJICTE), 2020

Many universities require end of course evaluations for all courses taught as tool f... more Many universities require end of course evaluations for all courses taught as tool for academic accreditation purposes. The reality is that often many academic departments either do not do anything or have no idea what to do when evaluations continue to be poor. As a result, students have fought back against this process to create their own on-line rating program, Rate My Professor.com, which allows students to give other students insights into who is a quality professor and who is not. This paper explores this use of mock teaching simulations, which are also called Micro-teaching approaches, as a quality management tool to improve the way students are taught in Technology Management, Cybersecurity, and Computer Science degree and certificate programs.

INTED2016 Proceedings, 2016

Iceri2013 Proceedings, Nov 23, 2013

Digital literacy endures to sway educational leaders' choices and actions as they guide faculty i... more Digital literacy endures to sway educational leaders' choices and actions as they guide faculty in effectual distance education. Andragogy, continuous education, and digital literacy, the frameworks, should be in sync to provide quality outcomes through business process improvement. To sustain excellent results, faculty must develop and maintain key performance measures to deliver successful job performance. Skill enhancement is important to current and future successes. The development of knowledge, skills, ability, and competency augmentations must be contextualized in digital literacy understanding and application. If left unchecked, unchallenged, and latent, a chasm in digital literacy will limit intellectual growth, and diminish educational standings on the world's stage of accomplishments. This paper assesses digital literacy requirements, needs and influences as they continue to control and shift 21st century actions and ideals. Moreover this presentation investigates educational technological understandings of students, faculty, and educational administrators. A survey was conducted and revealed key data points into the direction of future technological educational needs. Further, this document serves to guide practitioners and inform academes in digital literacy structure, methodology, and challenges.

Inted2014 Proceedings, Mar 12, 2014

CITATIONS 0 READS 435 2 authors: Some of the authors of this publication are also working on thes... more CITATIONS 0 READS 435 2 authors: Some of the authors of this publication are also working on these related projects: DEVELOPING LEARNER SKILLS in the 21st CENTURY View project

Inted2014 Proceedings, 2014

&amp;quot;&amp;quot;Student retention in non-traditional management programs has ... more &amp;quot;&amp;quot;Student retention in non-traditional management programs has recently been a concern for universities with adult learners. Management programs, especially those that are non-traditional are becoming a leading way for organizations and businesses to obtain high quality management skills and abilities that can be taught to professionals. The ability for adult learners to retain into continuing education programs is viable to the community, the businesses and organizations, and the university. The concepts learned are valuable such that the operations used in creating these programs needs of that value based on the specific outcomes for the program. Continuing education programs need to adjust specific plans that market and enhance the features and benefits of the programs. Creating adjustments to existing programs will enhance the perspective of the student, giving them a positive field on the outcome of the general theme of the program. These changes are minimal but have very large external factors that help control the enrollment of students from the organization. In turn, this will increase the benefits received by the organization to help trigger represented effects to the university. The quality of these programs can be measured by the return on this investment as well as the overall outcome. Benchmarking has the power to legitimize business goals based on high external operations instead of extracting from internal practices and past trends. With all external environments constantly changing, new focused ideas are needed for plans to successfully enable assets to conform new expectations to retain adult learners. The importance of this study is to create a better-rounded continuing education program by comparison to other well-known systems. These changes affect both the internal and external concepts given off by the program. The importance of benchmarking can help increase retention in continuing educational programs with little to no massive makeovers. Benchmarking is one of the most powerful business practices tools that had been adapted into metrics of standardized process improvement practices. In higher education, this process will be flawless and overall create a management system that will help engage new options for adult learners in higher education. &amp;quot;&amp;quot;

CITATIONS 0 READS 90 2 authors: Some of the authors of this publication are also working on these... more CITATIONS 0 READS 90 2 authors: Some of the authors of this publication are also working on these related projects: DEVELOPING LEARNER SKILLS in the 21st CENTURY View project

Agu Spring Meeting Abstracts, May 1, 2004

ABSTRACT Polar mesospheric clouds (PMC) have been observed at altitudes of 80 to 85 km from the g... more ABSTRACT Polar mesospheric clouds (PMC) have been observed at altitudes of 80 to 85 km from the ground since 1885 and from satellites since 1969. They occur at high latitudes during a three month period starting about one month before the summer solstice. PMC are composed of small ice particles, which form during the polar summer when the upper mesosphere reaches temperatures of less than 130 K, so that even the few parts per million of water vapor available at those altitudes becomes highly supersaturated. There are now several sets of satellite measurements of PMC, each of which cover a decade or longer with the same instrument or multiple copies of the same instrument on different satellites. We will focus on two of these datasets. The first from the Solar Backscatter UltraViolet [SBUV and SBUV/2] instruments on the NOAA polar-orbiting meteorological satellites, which provide over a quarter century of measurements beginning in 1978. The second from the Stratospheric Aerosol and Gas Experiment [SAGE II], which began operation in 1984. These measurements show that the number of PMC observed each season exhibit a strong anti-correlation with the solar Lyman-alpha flux. While there is no clear long-term trend in the frequency of occurrence of all PMC, there is evidence that the frequency of brightest PMC are increasing. There is also clear evidence that the average brightness or albedo of the PMC observed by the SBUV instruments has increased over the past quarter century. Recent modeling results by Thomas et al. have shown that this increasing brightness is consistent with the increase in mesospheric water vapor over the same period. We will discuss the implications of these findings in terms of our understanding of global change.

Information technology advancements are entangled in cultural and social structures, to include d... more Information technology advancements are entangled in cultural and social structures, to include distance education. Amplified assessments of the cost of doing business from board of directors, presidents, and department chairs has prompted an increased in the number of faculty members and graduate students who teach and learn within the cultural and social structural paradigm of distance learning. As technical professionals communicate throughout all departments, technological and distance learning implementations are intertwined with changes in quality and the temperament of public conduct. This intertwinement of information technology and distance learning shifts educational practices towards a best practices in-demand social structure. This presentation demonstrates how social science and technology are in a partnership to deliver quality results, and shape the future of academia. Participants will learn to leverage technology into new ways of integrating, teaching, delivering, a...

Learning effectiveness with reduced cost continues to drive distance education programs. Academic... more Learning effectiveness with reduced cost continues to drive distance education programs. Academics and businesses want to know cost-savings, cost-benefits, and cost efficiencies of e-learning. Learners are seeking new knowledge, skills, abilities, and competencies in a briskly transforming and very technical climate. This present information and digital age is intertwined in networked substructures within working environments. Online learning is pushing the rules regarding the return-on-investment (ROI) because it necessitates more planned programs and investments, as it corresponds to online business enterprises. While historic data can be used to reposition ideas, new information needs to be reviewed for continued process improvements. This presentation will review (1) aligning training with business objectives, (2) tracking and evaluating business results, and (3) the value of an on-line investment in terminology for training professionals. Also, learners will better understand w...

Mentoring programs are important to the development of knowledge, skills, abilities, and competen... more Mentoring programs are important to the development of knowledge, skills, abilities, and competencies. There are numerous reasons for this. First, the number of minority individuals educated; however, unemployed due to lacking knowledge and skills not taught through the formal education programs is too high. Second, changes in organizations’ functional requirements are increasing the number of required skills needed to secure specialized positions; however, these skills are not openly provided in the work place. Third, navigating through organizations with diverse cultures requires being introduced into the understanding and complexities of these cultures. Individuals unexposed to certain cultures and who are not in management positions may have a harder time connecting with the cultures. Fourth, minorities need to understand how to navigate and advance through organizations without losing their identities. Theoretical frameworks referenced are Malcolm Knowles, Andragogy, and Distan...

Training and development is ideal for businesses process improvements in many public service fiel... more Training and development is ideal for businesses process improvements in many public service fields. Education, development, and training tools are not new concepts, but are ideal, crucial, and responsive in the central utilization of employee training systems for public service fields. The need for public workforce has increased and demanded accelerated technological training and development process that have positive value and achievable gains. One method to surge this problem is to flip the technological training and development tools that have been issued and over used in the past. These tools not only hold back vicious potential from employees, but employees are potentially reaching new method of accelerated and developed education. The choice of literature for the general stipulation has evolved over a great period of time to encompass walls and barriers to technology and advanced educational transitions. It is these barriers that are currently preventing goals and achievement...

It is not a common fact that most non-traditional doctoral students will not get their academic j... more It is not a common fact that most non-traditional doctoral students will not get their academic job of their dreams, its more of a common fear. This fear relates to how the current non-traditional doctoral student is viewed compared to the traditional student in ways that give the university or college advantages upon employment. For years, non-traditional doctoral students have tried ways of preparing themselves in ways to give them an advantage over traditional doctoral students. In these attempts, some have made the conversion successful and some have not. Based on the results of the highest impacting factors that attest this process, some basic practices have been announced to help reassure these students. With the overgrowing community of non-traditional students increasing every year, there is a dire need for these soon to be graduates in the higher educational workplace. The difference that these non-traditional student shave compared to traditional graduates is that they hav...

Social media technology is being adapted into blended learning methods of digital marketing for a... more Social media technology is being adapted into blended learning methods of digital marketing for adult learners in higher education. Universities are continuously adapting and integrating the marketing methods for blended learning programs via social media. The growing populations of adult learners are utilizing how to learn and adapt to blend learning programs based on their current occupation, previous experience in the field, and living styles. Andragogy is an ever-lasting field for adult learners to gain high quality educational information with an institutional background. Universities need to support this type of continuous learning on a sustainable basis that will help the quality of education be advertised in the digital marketing. The connections of blended learners that are currently based on social media technologies have together infused the learning styles of today’s student. University recruitment processes are assisted by social media technology based on the new “word ...

Student retention in non-traditional management programs has recently been a concern for universi... more Student retention in non-traditional management programs has recently been a concern for universities with adult learners. Management programs, especially those that are non-traditional are becoming a leading way for organizations and businesses to obtain high quality management skills and abilities that can be taught to professionals. The ability for adult learners to retain into continuing education programs is viable to the community, the businesses and organizations, and the university. The concepts learned are valuable such that the operations used in creating these programs needs of that value based on the specific outcomes for the program. Continuing education programs need to adjust specific plans that market and enhance the features and benefits of the programs. Creating adjustments to existing programs will enhance the perspective of the student, giving them a positive field on the outcome of the general theme of the program. These changes are minimal but have very large e...

The shift of higher education learning competencies has altered the learning methods of education... more The shift of higher education learning competencies has altered the learning methods of education in today’s society. Employers, fellowships, and professional organizations are beginning to require applications and systems that engage graduate abilities and learning competencies in order to reach common goals. These applications and systems are results of processes that provide improvements both internal and external for businesses and organizations. To measure higher education’s professional footprint in terms of learning engagement, specific online and distance learning outcomes must be met. A key item in this measurement tool is benchmarking the E-learning program in terms of its engagement for communication and overall results. Benchmarking has been noted to be a key method for measuring the engagement of a particular practice in a given industry. E-learning has shifted the way that students are engaging the workplace in vital ways. With employers requiring student to receive th...

International Journal of Economics, Commerce and Management United Kingdom GRASPING THE CYBER-WORLD: ARTIFICIAL INTELLIGENCE AND HUMAN CAPITAL MEET TO INFORM LEADERSHIP, Dec 31, 2019

The 21st century ushered in continuous change, artificial intelligence, which is driving immateri... more The 21st century ushered in continuous change, artificial intelligence, which is driving immaterial assets of the human capital feature not recorded on organizations' balance sheets. This qualitative semi-structured exploratory grounded theory interview research examined points to develop best practice approaches for implementing human capital with artificial intelligence within organizations. Human capital is categorized as the econo mic value of employees' knowledge, skills, and experiences. Today, organizations must learn to categorize artificial intelligence in workforces. Such change is driving paradigm shifts. First, artificial intelligence was presented as a new approach to human capital aimed at expanding human capability. From nine (9) research questions, 24 themes were revealed. Major findings were that organizations are faced with a new human capital category, mechanistic learning and its impacts, which must be intertwined into required competencies due to artificial intelligence. A significant conclusion is that there has to be a transformation of job processes as well as position redesigns for the purpose of ushering in this new era of employees plus technologies for more effectual outcomes as collaborative units in this fifth industrial revolution encompassing artificial revolution. This text offers to practitioners, learners, and academicians information for long and short term business growth and adaptive progression.

Graspingthe Cyber-world: Artificial Intelligence and Human CapitalMeet to Inform Leadership, 2019