Dr. Miranda Cornelisse | Rotterdam University (University of Applied Sciences) (original) (raw)
Papers by Dr. Miranda Cornelisse
Motives For Voluntary Entrepreneurial Exits And Corresponding Pathways, 2024
Objectives: This paper aims to delve into the diverse motives behind voluntary entrepreneurial ex... more Objectives: This paper aims to delve into the diverse motives behind voluntary entrepreneurial exits and the corresponding pathways, based on the lived experiences of entrepreneurs who have chosen to exit.
Prior Work: Entrepreneurial exit, especially voluntary exit, is a multidimensional phenomenon with significant personal and professional implications. Entrepreneurs choose to exit for various reasons, ranging from financial considerations to more personal, intrinsic, or even transcendent motives. Despite the importance of understanding these motives, the voluntary exit of entrepreneurs is underexplored in current literature.
Results: By adopting a humanistic approach, this study transcends economic considerations to emphasize the subjective dimensions of voluntary entrepreneurial exit, such as individual values and a sense of purpose. The findings reveal diverse motives, each requiring corresponding exit pathways. The respondents offer a nuanced perspective on voluntary exit, indicating that their motives arise from personal aspirations related to fulfillment, life changes, and evolving business needs, rather than being solely driven by financial distress. These motives—extrinsic, intrinsic, and transcendent—are dynamic and evolve with time and experience. Voluntarily exiting an entrepreneurial venture is not just an organizational decision, but a personal and emotional journey. It underscores the importance of time, exploring new paths, and viewing the exit as a phase of growth and self-discovery. This process necessitates space, financial security, and family support, revealing that entrepreneurial exits are shaped by complex, multifaceted motives beyond conventional notions of success or failure
Strategic foresight and barriers: the application of scenario planning in SMEs, 2024
Strategic foresight research often overlooks SMEs, leaving them vulnerable in a changing landscap... more Strategic foresight research often overlooks SMEs, leaving them vulnerable in a changing landscape. While scenario planning is valuable for SMEs, literature notes barriers. Three case studies examined these barriers, revealing challenges. Despite challenges, our workshop on structured scenario planning met enthusiasm, addressing outside-in thinking. The SMEs employed scenarios not just for adaptation but also as a narrative foundation for broader strategy development. Four preconditions for effective SME scenario planning were identified: (1) Diverse group composition to stimulate divergent views, (2) reflection on the business-as-usual narrative, (3) structured approach with steps over time, and (4) leadership to support implementation and follow-up actions.
Nieuw tijdperk na lockdowns: mkb’ers over het hybridiseren van internationale B2B-klantrelaties, 2024
Uit onderzoek blijkt dat een veel B2B-bedrijven na de coronapandemie de voorkeur geven om klantre... more Uit onderzoek blijkt dat een veel B2B-bedrijven na de coronapandemie de voorkeur geven om klantrelaties online voort te zetten. Tegelijkertijd is voor een groot deel nog onbekend hoe zij het beste balans tussen fysieke en digitale interacties kunnen vinden. Het Kenniscentrum Business Innovation onderschrijft deze worsteling en geeft advies op basis onderzoek.
Holland Management Review, 2022
Om een bedrijfscrisis te voorkomen, moet een onderneming de eerste signalen daarvan zo vroeg moge... more Om een bedrijfscrisis te voorkomen, moet een onderneming de eerste signalen daarvan zo vroeg mogelijk signaleren. Niet-financiële trends zijn voorspellend voor verslechterde financiële prestaties. Aandacht voor deze symptomen van een ‘crisis in de maak’ stellen een onderneming in staat tijdig bij te sturen. Om een crisis voor te blijven, helpt het om samen met een team vertrouwelingen systematisch met de volgende bedrijfscrisis bezig te blijven.
‘Authenticity’ and ‘sustainability’ can be considered as to magnet concepts in tourism (studies):... more ‘Authenticity’ and ‘sustainability’ can be considered as to magnet concepts in tourism (studies): They do not only attract many stakeholders, they also attract or repel each other. Whereas the attractive force between the two magnets is observed in practice, the repulsive force is observed in tourism studies. This means that power relations in tourism studies are in ‘conflict’. As one of the few researches in tourism studies and with the help of the magnet concepts authenticity and sustainability, this dissertation makes today’s touristic dispositive and its opposing forces explicit: Tourism studies is composed of a fragmented collection of various disciplinary perspectives, all with their own institutional interests. Due to their values and agendas, it are the disciplinary perspectives that influence how the phenomenon of tourism is considered and with that, how concepts such as authenticity and sustainability are understood. Hence, tourism development and tourism studies involve power struggles. The stakeholder who exercises the most valuable instruments of power, dominates the process through ‘power’ and ‘knowledge’. Not only in practice, but also in research. Although these related power issues are inevitable, this does not mean that the influence of dominating gazes and productive biases should be ignored, Consequently, this dissertation advocates the embracement of multiple disciplinary perspectives on the phenomenon of tourism, and with that the inclusion of various perspectives on critical topics, such as climate change and income inequality, for that condition will perchance break the present deadlock in tourism studies and societal and academic debates on (post) pandemic tourism. https://repub.eur.nl/pub/135638
De reisindustrie, Millennials en het decennium van de awakening?, 2020
In de bestseller-roman ‘Grand Hotel Europa’ komt het thema overtoerisme uitgebreid aan bod. In éé... more In de bestseller-roman ‘Grand Hotel Europa’ komt het thema overtoerisme uitgebreid aan bod. In één passage filosoferen een oude intellectueel en de hoofdpersoon over het hedendaagse toerisme en concluderen dat, ondanks het feit dat Europa zucht onder de druk van het massatoerisme, het toerisme niet bestreden, maar juist gestimuleerd wordt: “Over een paar
decennia zal men hierop terugkijken met hetzelfde ongeloof waarmee men thans oude advertenties beziet die het roken om gezondheidsredenen aanprezen” (Pfeijffer, 2018:393). En inderdaad, ondanks alle kritiek op de voortdurende groei van toerisme
1 zal het toerisme het komende decennium niet afnemen: “One thing that won’t change however, is that people will still want to travel. They are doing so in record numbers” (Thorn, 2019). Ontwikkelingen als
overtoerisme en klimaatverandering vragen de reisindustrie om iets te doen, maar wat? De reisindustrie zelf spreekt over een “awakening” die de reisindustrie komend decennium zal ondergaan, een ware disruptie die teweeg gebracht gaat worden door een nieuwe generatie
“reizigers” die de voorkeur geeft aan duurzame en authentieke reiservaringen, ver weg van dat traditionele toerisme: “From the rise in eco-friendly hotels to the search for authentic experiences, the world of travel has never been so ‘woke’” (Villa-Clarke, 2019). Het paradoxale
is alleen dat dergelijke reisbehoeften tot voor kort de nichemarkten kenmerkten en straks de nieuwe mainstream gaan vormen. Het is een gevolg van de massale toetreding van een nieuwe generatie “reizigers”, de Millennials, tot de reismarkt. De vraag is alleen of zij inderdaad
de awakening van de reisindustrie vormen, waar in de context van die groeiende kritiek aangaande de voortdurende groei van toerisme naar verlangd wordt?
Stakeholders have divergent views concerning sustainability in the development of tourism in Ylla... more Stakeholders have divergent views concerning sustainability in the development of tourism in Yllas. The danger of these differences is that it can result into a conflict that could jeopardize the fragile ecosystem and livelihood of the locals. Therefore, the purpose of this paper is to explore how the quest for authenticity is discursively related to the interpretations of sustainability in tourism, based on a mix of qualitative and quantitative research.,This was an empirical study, based on a mix of quantitative (surveys) and qualitative (interviews) research methods.,Despite the different interpretations, almost all stakeholders agree on “sustainability” in the development of tourism, since it is the authentic nature that attracts tourists. Accordingly, the search for authenticity could contribute to the sustainability of the tourist destination Yllas in the long term. Caution is asked though for the enclave-like construction of tourist destinations, e.g. Yllas, that currently di...
Journal of Tourism and Cultural Change
ABSTRACT Community-based tourism (CBT) uses existing natural and cultural resources and contribut... more ABSTRACT Community-based tourism (CBT) uses existing natural and cultural resources and contributes to their preservation. Local communities are often presented as homogenous blocks in literature, without the presence of internal power struggles or contrasting values. In tourism studies, it is frequently assumed that CBT can overcome power imbalances by involving all stakeholders in a process that meets the desires of all stakeholders. In the context of how the CBT tourist attraction Vicos in Peru got authenticated, this case study explored not only the power imbalances between external and internal stakeholders, it also gathered empirical data regarding power issues in the authentication process of the tourist attraction, as well as the empowerment of community members. By researching the interests and influence of different external and internal stakeholders in the authentication process of Vicos, it was detected that various instruments of power were used. Moreover, differences in the empowerment of local community members were noticed, not only economically, but also in other dimensions. In conclusion, this study enriches tourism studies regarding imbalanced power relations between external and internal stakeholders, differences in the empowerment of community members through CBT and the presence of power issues in the authentication process of tourist attractions.
Tourism Planning & Development
ABSTRACT The enriched data in this study, based on qualitative research, confirm on one hand the ... more ABSTRACT The enriched data in this study, based on qualitative research, confirm on one hand the “goodness” of sustainable tourism development (STD) in developing regions. On the other hand, local stories in the community of Vicos in Peru undermined the “good actions” that were claimed by groups who represented the collective narrative about the “goodness” of STD. Local narratives in the community showed that there was jealousy towards the American NGO, participant families and tourists. These signals were twisted or left out in the collective narrative. This study demonstrates that a local community in STD cannot be considered as a homogeneous block without the presence of power struggles and contrasting values. Moreover, this study shows what impact normative moral claims on macro level have on micro level: It offers an insight which could be a careful first step towards an understanding of Fennell’s deep approach to ethics in tourism studies.
Research in Hospitality Management, 2018
The desire for new experiences that are truly authentic has become an important mainstream in the... more The desire for new experiences that are truly authentic has become an important mainstream in the tourism industry. The main goal of this empirical case study was twofold: 1) To determine which concept of authenticity in tourism literature is most connected to Pine and Gilmore's theory on the search for authenticity in the context of the experience economy; and 2) after its application, to reflect on the scale of Kim et al.'s that measures memorable tourism experiences (MTEs). That scale was applied to Dutch tourists who visited the tourism destination Ylläs in Finnish Lapland during winter. This case study strengthens the idea that the increasing search for authentic tourism products within the experience economy does not imply a search for authenticity related to genuine artefacts alone. It also implies the search for constructed authenticity within existing, genuine places such as Ylläs. This outcome surprisingly fits Bruner's theory on genuine border zones and with that, asks for more large-scale research on the concept of authenticity in genuine border zones. Finally, based on the reflection of the scale, it suggests to do more research on different tourist types in relation to domains that influence the memorability of tourism experiences.
The desire for new experiences which are truly authentic and meaningful has become an important m... more The desire for new experiences which are truly authentic and meaningful has become an important mainstream in the tourism industry and is in line with the increasing search for authentic experiences in the present-day experience economy. The discussion about what authenticity exactly is and what it means for the tourism industry continues however. This research focussed on which concept of authenticity in tourism literature is most connected with Gilmore and Pine's (2007) theory on the search for authenticity in the current experience economy. Especially with a view to the upcoming target market generation Y, this case study zoomed in on the memorable tourist experiences of several generation Y tourists from the Netherlands who visited the " authentic " Andean Quechua community in Vicos in Peru. The memorable tourist experiences were measured and the physical aspects of the concept of authenticity were discussed during in-depth interviews. This case study consequently measured the memorable tourist experiences of generation Y tourists in Vicos in order to determine which concept of authenticity in tourism literature is most connected with Gilmore and Pine's (2007) theory on the search for authenticity in the current experience economy, according to the perception of generation Y tourists.
Drafts by Dr. Miranda Cornelisse
Millennials, individuals born between 1979 and 1994, have an interest in authentic and sustainabl... more Millennials, individuals born between 1979 and 1994, have an interest in authentic and sustainable holiday experiences. This generation wants to bring change. Hence, environmental and social considerations are critical drivers in their decision making. However, with the help of a narrative approach, this paper makes evident that the western Millennial tourist believes he improves the world with his passion for authentic and sustainable holiday experiences, while at the same time these types of holidays are a purely profit-driven answer in response to new customer demands and expectations, created by the tourism industry for the sole purpose to secure the continues growth of its own industry. The reason is that the tourism "industry" in itself is a constructed concept in order to be able to measure the economic impact. As a result, authority organizations such as WTTC, UNWTO and OECD communicate a problem story which explains that tourism, despite megatrends such as climate change, is a positive tool that brings prosperity and wellbeing around the globe. This paper ends with discussing the debatable role the tourism industry plays in the travel choices Millennials make.
Despite the fact that the sometimes emotive debate on sustainable tourism in tourism studies cont... more Despite the fact that the sometimes emotive debate on sustainable tourism in tourism studies continues (McDonald, 2009) sustainable tourism will almost certainly become the mainstream within a decade (UNESCO, 2013): two powerful organizations in the world of travel and tourism that already intensely promote sustainability in tourism development are UNWTO and WTTC. UNWTO defines itself as the leading organization in the field of tourism and is the agency of the UN which is responsible for the promotion of responsible, sustainable and universally accessible tourism. WTTC is the forum for the hundred true business leaders in the travel and tourism industry. Both organizations contribute to the maximization of the socioeconomic contribution of growth and prosperity through sustainable tourism development, while minimizing its possible negative impacts on people, planet and profit. McCool and Moisey (2011) raise many questions concerning the current definition of sustainable tourism in theory and in practice. Moreover, Mowforth and Munt (2009) state, among others, that sustainable tourism is not more than just a new concept of Western-defined pleasure, which does not truly change former power relations and thus previous negative social impact of tourism on local host communities. Critical discourse analysis (CDA) makes it possible to study the relation between a discourse and social developments in different social domains by empirically analyzing language within social contexts-ways of talking do not neutrally reflect the world, but rather play an active role in creating and changing it. With the help of CDA, this paper will A) display the current sustainable tourism discourse in relation to a historical and socio-political context and will B) give insight in the present social struggle of giving meaning to sustainable tourism, led by two world leading and powerful organizations in travel and tourism that both have different interpretations of the concept of sustainability.
Tourism has become an important sector in the world economy and particularly in developing countr... more Tourism has become an important sector in the world economy and particularly in developing countries. The European Community (EC, 2006) comments however, that tourism in developing countries needs to be developed in a controlled manner without threatening natural, cultural and social life in a country. Sustainable tourism focuses on managing all resources in such a way that economic, social and aesthetic needs can be fulfilled while maintaining cultural integrity, essential ecological processes, biological diversity and life support systems (UNWTO, 1988). The Quechua community Vicos in Peru is an example of a poor community in a developing region which received help from an American NGO to develop sustainable tourism. This case study, based on qualitative research, analysed the community-based tourism project in Vicos in twofold: I) as a perfect example of sustainable tourism development which fits the western collective narrative about the 'goodness' of this form of tourism and II) as a show case which confirms (parts) of the described counter-narratives concerning sustainable tourism development in developing countries. The question is, to what degree do counter-narratives support the ethical 'goodness' of community-based tourism development in Vicos?
Books by Dr. Miranda Cornelisse
Ik heb geen probleem Acht verhalen over ondernemers die het verval van hun bedrijf nog net op tijd opmerkten, 2023
De kracht van ondernemers ligt in hun focus op oplossingen, niet op problemen. Maar de valkuil is... more De kracht van ondernemers ligt in hun focus op oplossingen, niet op problemen. Maar de valkuil is vaak dat ze daardoor niet (h)erkennen dat er signalen zijn die duiden op verval van de onderneming. Als te laat hulp wordt ingeroepen, is het moeilijk een goede turnaround te realiseren. In het boek 'Ik heb geen probleem' komen 8 casussen aan bod die het belang laten zien van zowel de juiste signalering als een tijdige hulpvraag. Deze herkenbare verhalen maken zowel ondernemers als mkb-adviseurs en accountants bewuster van symptomen die kunnen wijzen op verval van de onderneming. Door symptomen en problemen te (h)erkennen, kunnen ondernemers eerder in actie komen. En dat zij zich realiseren dat voor het runnen van een veerkrachtige onderneming je niet altijd zelf alles hoeft te doen, maar altijd om hulp kan vragen.
Publicatie van Kenniscentrum Business Innovation, 2022
Dit boek is tot stand gekomen in een samenwerking tussen medewerkers van Kenniscentrum Business I... more Dit boek is tot stand gekomen in een samenwerking tussen medewerkers van Kenniscentrum Business Innovation van Hogeschool Rotterdam, diverse mkb-adviseurs en enkele studenten van de minor Risicomanagement & Gedrag van Hogeschool Rotterdam. Het is een van de resultaten van het onderzoek in het project Early STATUS naar vroegsignalering van verval bij bedrijven met tien tot vijftig medewerkers, dat is gesubsidieerd door Regieorgaan Stichting Innovatie Alliantie (SIA). Meer informatie over het project Early STATUS is te vinden op de website van het kenniscentrum: hr.nl/businessinnovation onder ‘Leiderschap’ in de Onderzoeksagenda.
Authenticity and Sustainability in Tourism and Tourism Studies: Conflicting Truths and Practices, 2021
‘Authenticity’ and ‘sustainability’ can be considered as to magnet concepts in tourism (studies):... more ‘Authenticity’ and ‘sustainability’ can be considered as to magnet concepts in tourism (studies): They do not only attract many stakeholders, they also attract or repel each other. Whereas the attractive force between the two magnets is observed in practice, the repulsive force is observed in tourism studies. This means that power relations in tourism studies are in ‘conflict’. As one of the few researches in tourism studies and with the help of the magnet concepts authenticity and sustainability, this dissertation makes today’s touristic dispositive and its opposing forces explicit: Tourism studies is composed of a fragmented collection of various disciplinary perspectives, all with their own institutional interests. Due to their values and agendas, it are the disciplinary perspectives that influence how the phenomenon of tourism is considered and with that, how concepts such as authenticity and sustainability are understood. Hence, tourism development and tourism studies involve power struggles. The stakeholder who exercises the most valuable instruments of power, dominates the process through ‘power’ and ‘knowledge’. Not only in practice, but also in research. Although these related power issues are inevitable, this does not mean that the influence of dominating gazes and productive biases should be ignored, Consequently, this dissertation advocates the embracement of multiple disciplinary perspectives on the phenomenon of tourism, and with that the inclusion of various perspectives on critical topics, such as climate change and income inequality, for that condition will perchance break the present deadlock in tourism studies and societal and academic debates on (post) pandemic tourism.
https://repub.eur.nl/pub/135638
Motives For Voluntary Entrepreneurial Exits And Corresponding Pathways, 2024
Objectives: This paper aims to delve into the diverse motives behind voluntary entrepreneurial ex... more Objectives: This paper aims to delve into the diverse motives behind voluntary entrepreneurial exits and the corresponding pathways, based on the lived experiences of entrepreneurs who have chosen to exit.
Prior Work: Entrepreneurial exit, especially voluntary exit, is a multidimensional phenomenon with significant personal and professional implications. Entrepreneurs choose to exit for various reasons, ranging from financial considerations to more personal, intrinsic, or even transcendent motives. Despite the importance of understanding these motives, the voluntary exit of entrepreneurs is underexplored in current literature.
Results: By adopting a humanistic approach, this study transcends economic considerations to emphasize the subjective dimensions of voluntary entrepreneurial exit, such as individual values and a sense of purpose. The findings reveal diverse motives, each requiring corresponding exit pathways. The respondents offer a nuanced perspective on voluntary exit, indicating that their motives arise from personal aspirations related to fulfillment, life changes, and evolving business needs, rather than being solely driven by financial distress. These motives—extrinsic, intrinsic, and transcendent—are dynamic and evolve with time and experience. Voluntarily exiting an entrepreneurial venture is not just an organizational decision, but a personal and emotional journey. It underscores the importance of time, exploring new paths, and viewing the exit as a phase of growth and self-discovery. This process necessitates space, financial security, and family support, revealing that entrepreneurial exits are shaped by complex, multifaceted motives beyond conventional notions of success or failure
Strategic foresight and barriers: the application of scenario planning in SMEs, 2024
Strategic foresight research often overlooks SMEs, leaving them vulnerable in a changing landscap... more Strategic foresight research often overlooks SMEs, leaving them vulnerable in a changing landscape. While scenario planning is valuable for SMEs, literature notes barriers. Three case studies examined these barriers, revealing challenges. Despite challenges, our workshop on structured scenario planning met enthusiasm, addressing outside-in thinking. The SMEs employed scenarios not just for adaptation but also as a narrative foundation for broader strategy development. Four preconditions for effective SME scenario planning were identified: (1) Diverse group composition to stimulate divergent views, (2) reflection on the business-as-usual narrative, (3) structured approach with steps over time, and (4) leadership to support implementation and follow-up actions.
Nieuw tijdperk na lockdowns: mkb’ers over het hybridiseren van internationale B2B-klantrelaties, 2024
Uit onderzoek blijkt dat een veel B2B-bedrijven na de coronapandemie de voorkeur geven om klantre... more Uit onderzoek blijkt dat een veel B2B-bedrijven na de coronapandemie de voorkeur geven om klantrelaties online voort te zetten. Tegelijkertijd is voor een groot deel nog onbekend hoe zij het beste balans tussen fysieke en digitale interacties kunnen vinden. Het Kenniscentrum Business Innovation onderschrijft deze worsteling en geeft advies op basis onderzoek.
Holland Management Review, 2022
Om een bedrijfscrisis te voorkomen, moet een onderneming de eerste signalen daarvan zo vroeg moge... more Om een bedrijfscrisis te voorkomen, moet een onderneming de eerste signalen daarvan zo vroeg mogelijk signaleren. Niet-financiële trends zijn voorspellend voor verslechterde financiële prestaties. Aandacht voor deze symptomen van een ‘crisis in de maak’ stellen een onderneming in staat tijdig bij te sturen. Om een crisis voor te blijven, helpt het om samen met een team vertrouwelingen systematisch met de volgende bedrijfscrisis bezig te blijven.
‘Authenticity’ and ‘sustainability’ can be considered as to magnet concepts in tourism (studies):... more ‘Authenticity’ and ‘sustainability’ can be considered as to magnet concepts in tourism (studies): They do not only attract many stakeholders, they also attract or repel each other. Whereas the attractive force between the two magnets is observed in practice, the repulsive force is observed in tourism studies. This means that power relations in tourism studies are in ‘conflict’. As one of the few researches in tourism studies and with the help of the magnet concepts authenticity and sustainability, this dissertation makes today’s touristic dispositive and its opposing forces explicit: Tourism studies is composed of a fragmented collection of various disciplinary perspectives, all with their own institutional interests. Due to their values and agendas, it are the disciplinary perspectives that influence how the phenomenon of tourism is considered and with that, how concepts such as authenticity and sustainability are understood. Hence, tourism development and tourism studies involve power struggles. The stakeholder who exercises the most valuable instruments of power, dominates the process through ‘power’ and ‘knowledge’. Not only in practice, but also in research. Although these related power issues are inevitable, this does not mean that the influence of dominating gazes and productive biases should be ignored, Consequently, this dissertation advocates the embracement of multiple disciplinary perspectives on the phenomenon of tourism, and with that the inclusion of various perspectives on critical topics, such as climate change and income inequality, for that condition will perchance break the present deadlock in tourism studies and societal and academic debates on (post) pandemic tourism. https://repub.eur.nl/pub/135638
De reisindustrie, Millennials en het decennium van de awakening?, 2020
In de bestseller-roman ‘Grand Hotel Europa’ komt het thema overtoerisme uitgebreid aan bod. In éé... more In de bestseller-roman ‘Grand Hotel Europa’ komt het thema overtoerisme uitgebreid aan bod. In één passage filosoferen een oude intellectueel en de hoofdpersoon over het hedendaagse toerisme en concluderen dat, ondanks het feit dat Europa zucht onder de druk van het massatoerisme, het toerisme niet bestreden, maar juist gestimuleerd wordt: “Over een paar
decennia zal men hierop terugkijken met hetzelfde ongeloof waarmee men thans oude advertenties beziet die het roken om gezondheidsredenen aanprezen” (Pfeijffer, 2018:393). En inderdaad, ondanks alle kritiek op de voortdurende groei van toerisme
1 zal het toerisme het komende decennium niet afnemen: “One thing that won’t change however, is that people will still want to travel. They are doing so in record numbers” (Thorn, 2019). Ontwikkelingen als
overtoerisme en klimaatverandering vragen de reisindustrie om iets te doen, maar wat? De reisindustrie zelf spreekt over een “awakening” die de reisindustrie komend decennium zal ondergaan, een ware disruptie die teweeg gebracht gaat worden door een nieuwe generatie
“reizigers” die de voorkeur geeft aan duurzame en authentieke reiservaringen, ver weg van dat traditionele toerisme: “From the rise in eco-friendly hotels to the search for authentic experiences, the world of travel has never been so ‘woke’” (Villa-Clarke, 2019). Het paradoxale
is alleen dat dergelijke reisbehoeften tot voor kort de nichemarkten kenmerkten en straks de nieuwe mainstream gaan vormen. Het is een gevolg van de massale toetreding van een nieuwe generatie “reizigers”, de Millennials, tot de reismarkt. De vraag is alleen of zij inderdaad
de awakening van de reisindustrie vormen, waar in de context van die groeiende kritiek aangaande de voortdurende groei van toerisme naar verlangd wordt?
Stakeholders have divergent views concerning sustainability in the development of tourism in Ylla... more Stakeholders have divergent views concerning sustainability in the development of tourism in Yllas. The danger of these differences is that it can result into a conflict that could jeopardize the fragile ecosystem and livelihood of the locals. Therefore, the purpose of this paper is to explore how the quest for authenticity is discursively related to the interpretations of sustainability in tourism, based on a mix of qualitative and quantitative research.,This was an empirical study, based on a mix of quantitative (surveys) and qualitative (interviews) research methods.,Despite the different interpretations, almost all stakeholders agree on “sustainability” in the development of tourism, since it is the authentic nature that attracts tourists. Accordingly, the search for authenticity could contribute to the sustainability of the tourist destination Yllas in the long term. Caution is asked though for the enclave-like construction of tourist destinations, e.g. Yllas, that currently di...
Journal of Tourism and Cultural Change
ABSTRACT Community-based tourism (CBT) uses existing natural and cultural resources and contribut... more ABSTRACT Community-based tourism (CBT) uses existing natural and cultural resources and contributes to their preservation. Local communities are often presented as homogenous blocks in literature, without the presence of internal power struggles or contrasting values. In tourism studies, it is frequently assumed that CBT can overcome power imbalances by involving all stakeholders in a process that meets the desires of all stakeholders. In the context of how the CBT tourist attraction Vicos in Peru got authenticated, this case study explored not only the power imbalances between external and internal stakeholders, it also gathered empirical data regarding power issues in the authentication process of the tourist attraction, as well as the empowerment of community members. By researching the interests and influence of different external and internal stakeholders in the authentication process of Vicos, it was detected that various instruments of power were used. Moreover, differences in the empowerment of local community members were noticed, not only economically, but also in other dimensions. In conclusion, this study enriches tourism studies regarding imbalanced power relations between external and internal stakeholders, differences in the empowerment of community members through CBT and the presence of power issues in the authentication process of tourist attractions.
Tourism Planning & Development
ABSTRACT The enriched data in this study, based on qualitative research, confirm on one hand the ... more ABSTRACT The enriched data in this study, based on qualitative research, confirm on one hand the “goodness” of sustainable tourism development (STD) in developing regions. On the other hand, local stories in the community of Vicos in Peru undermined the “good actions” that were claimed by groups who represented the collective narrative about the “goodness” of STD. Local narratives in the community showed that there was jealousy towards the American NGO, participant families and tourists. These signals were twisted or left out in the collective narrative. This study demonstrates that a local community in STD cannot be considered as a homogeneous block without the presence of power struggles and contrasting values. Moreover, this study shows what impact normative moral claims on macro level have on micro level: It offers an insight which could be a careful first step towards an understanding of Fennell’s deep approach to ethics in tourism studies.
Research in Hospitality Management, 2018
The desire for new experiences that are truly authentic has become an important mainstream in the... more The desire for new experiences that are truly authentic has become an important mainstream in the tourism industry. The main goal of this empirical case study was twofold: 1) To determine which concept of authenticity in tourism literature is most connected to Pine and Gilmore's theory on the search for authenticity in the context of the experience economy; and 2) after its application, to reflect on the scale of Kim et al.'s that measures memorable tourism experiences (MTEs). That scale was applied to Dutch tourists who visited the tourism destination Ylläs in Finnish Lapland during winter. This case study strengthens the idea that the increasing search for authentic tourism products within the experience economy does not imply a search for authenticity related to genuine artefacts alone. It also implies the search for constructed authenticity within existing, genuine places such as Ylläs. This outcome surprisingly fits Bruner's theory on genuine border zones and with that, asks for more large-scale research on the concept of authenticity in genuine border zones. Finally, based on the reflection of the scale, it suggests to do more research on different tourist types in relation to domains that influence the memorability of tourism experiences.
The desire for new experiences which are truly authentic and meaningful has become an important m... more The desire for new experiences which are truly authentic and meaningful has become an important mainstream in the tourism industry and is in line with the increasing search for authentic experiences in the present-day experience economy. The discussion about what authenticity exactly is and what it means for the tourism industry continues however. This research focussed on which concept of authenticity in tourism literature is most connected with Gilmore and Pine's (2007) theory on the search for authenticity in the current experience economy. Especially with a view to the upcoming target market generation Y, this case study zoomed in on the memorable tourist experiences of several generation Y tourists from the Netherlands who visited the " authentic " Andean Quechua community in Vicos in Peru. The memorable tourist experiences were measured and the physical aspects of the concept of authenticity were discussed during in-depth interviews. This case study consequently measured the memorable tourist experiences of generation Y tourists in Vicos in order to determine which concept of authenticity in tourism literature is most connected with Gilmore and Pine's (2007) theory on the search for authenticity in the current experience economy, according to the perception of generation Y tourists.
Millennials, individuals born between 1979 and 1994, have an interest in authentic and sustainabl... more Millennials, individuals born between 1979 and 1994, have an interest in authentic and sustainable holiday experiences. This generation wants to bring change. Hence, environmental and social considerations are critical drivers in their decision making. However, with the help of a narrative approach, this paper makes evident that the western Millennial tourist believes he improves the world with his passion for authentic and sustainable holiday experiences, while at the same time these types of holidays are a purely profit-driven answer in response to new customer demands and expectations, created by the tourism industry for the sole purpose to secure the continues growth of its own industry. The reason is that the tourism "industry" in itself is a constructed concept in order to be able to measure the economic impact. As a result, authority organizations such as WTTC, UNWTO and OECD communicate a problem story which explains that tourism, despite megatrends such as climate change, is a positive tool that brings prosperity and wellbeing around the globe. This paper ends with discussing the debatable role the tourism industry plays in the travel choices Millennials make.
Despite the fact that the sometimes emotive debate on sustainable tourism in tourism studies cont... more Despite the fact that the sometimes emotive debate on sustainable tourism in tourism studies continues (McDonald, 2009) sustainable tourism will almost certainly become the mainstream within a decade (UNESCO, 2013): two powerful organizations in the world of travel and tourism that already intensely promote sustainability in tourism development are UNWTO and WTTC. UNWTO defines itself as the leading organization in the field of tourism and is the agency of the UN which is responsible for the promotion of responsible, sustainable and universally accessible tourism. WTTC is the forum for the hundred true business leaders in the travel and tourism industry. Both organizations contribute to the maximization of the socioeconomic contribution of growth and prosperity through sustainable tourism development, while minimizing its possible negative impacts on people, planet and profit. McCool and Moisey (2011) raise many questions concerning the current definition of sustainable tourism in theory and in practice. Moreover, Mowforth and Munt (2009) state, among others, that sustainable tourism is not more than just a new concept of Western-defined pleasure, which does not truly change former power relations and thus previous negative social impact of tourism on local host communities. Critical discourse analysis (CDA) makes it possible to study the relation between a discourse and social developments in different social domains by empirically analyzing language within social contexts-ways of talking do not neutrally reflect the world, but rather play an active role in creating and changing it. With the help of CDA, this paper will A) display the current sustainable tourism discourse in relation to a historical and socio-political context and will B) give insight in the present social struggle of giving meaning to sustainable tourism, led by two world leading and powerful organizations in travel and tourism that both have different interpretations of the concept of sustainability.
Tourism has become an important sector in the world economy and particularly in developing countr... more Tourism has become an important sector in the world economy and particularly in developing countries. The European Community (EC, 2006) comments however, that tourism in developing countries needs to be developed in a controlled manner without threatening natural, cultural and social life in a country. Sustainable tourism focuses on managing all resources in such a way that economic, social and aesthetic needs can be fulfilled while maintaining cultural integrity, essential ecological processes, biological diversity and life support systems (UNWTO, 1988). The Quechua community Vicos in Peru is an example of a poor community in a developing region which received help from an American NGO to develop sustainable tourism. This case study, based on qualitative research, analysed the community-based tourism project in Vicos in twofold: I) as a perfect example of sustainable tourism development which fits the western collective narrative about the 'goodness' of this form of tourism and II) as a show case which confirms (parts) of the described counter-narratives concerning sustainable tourism development in developing countries. The question is, to what degree do counter-narratives support the ethical 'goodness' of community-based tourism development in Vicos?
Ik heb geen probleem Acht verhalen over ondernemers die het verval van hun bedrijf nog net op tijd opmerkten, 2023
De kracht van ondernemers ligt in hun focus op oplossingen, niet op problemen. Maar de valkuil is... more De kracht van ondernemers ligt in hun focus op oplossingen, niet op problemen. Maar de valkuil is vaak dat ze daardoor niet (h)erkennen dat er signalen zijn die duiden op verval van de onderneming. Als te laat hulp wordt ingeroepen, is het moeilijk een goede turnaround te realiseren. In het boek 'Ik heb geen probleem' komen 8 casussen aan bod die het belang laten zien van zowel de juiste signalering als een tijdige hulpvraag. Deze herkenbare verhalen maken zowel ondernemers als mkb-adviseurs en accountants bewuster van symptomen die kunnen wijzen op verval van de onderneming. Door symptomen en problemen te (h)erkennen, kunnen ondernemers eerder in actie komen. En dat zij zich realiseren dat voor het runnen van een veerkrachtige onderneming je niet altijd zelf alles hoeft te doen, maar altijd om hulp kan vragen.
Publicatie van Kenniscentrum Business Innovation, 2022
Dit boek is tot stand gekomen in een samenwerking tussen medewerkers van Kenniscentrum Business I... more Dit boek is tot stand gekomen in een samenwerking tussen medewerkers van Kenniscentrum Business Innovation van Hogeschool Rotterdam, diverse mkb-adviseurs en enkele studenten van de minor Risicomanagement & Gedrag van Hogeschool Rotterdam. Het is een van de resultaten van het onderzoek in het project Early STATUS naar vroegsignalering van verval bij bedrijven met tien tot vijftig medewerkers, dat is gesubsidieerd door Regieorgaan Stichting Innovatie Alliantie (SIA). Meer informatie over het project Early STATUS is te vinden op de website van het kenniscentrum: hr.nl/businessinnovation onder ‘Leiderschap’ in de Onderzoeksagenda.
Authenticity and Sustainability in Tourism and Tourism Studies: Conflicting Truths and Practices, 2021
‘Authenticity’ and ‘sustainability’ can be considered as to magnet concepts in tourism (studies):... more ‘Authenticity’ and ‘sustainability’ can be considered as to magnet concepts in tourism (studies): They do not only attract many stakeholders, they also attract or repel each other. Whereas the attractive force between the two magnets is observed in practice, the repulsive force is observed in tourism studies. This means that power relations in tourism studies are in ‘conflict’. As one of the few researches in tourism studies and with the help of the magnet concepts authenticity and sustainability, this dissertation makes today’s touristic dispositive and its opposing forces explicit: Tourism studies is composed of a fragmented collection of various disciplinary perspectives, all with their own institutional interests. Due to their values and agendas, it are the disciplinary perspectives that influence how the phenomenon of tourism is considered and with that, how concepts such as authenticity and sustainability are understood. Hence, tourism development and tourism studies involve power struggles. The stakeholder who exercises the most valuable instruments of power, dominates the process through ‘power’ and ‘knowledge’. Not only in practice, but also in research. Although these related power issues are inevitable, this does not mean that the influence of dominating gazes and productive biases should be ignored, Consequently, this dissertation advocates the embracement of multiple disciplinary perspectives on the phenomenon of tourism, and with that the inclusion of various perspectives on critical topics, such as climate change and income inequality, for that condition will perchance break the present deadlock in tourism studies and societal and academic debates on (post) pandemic tourism.