Naman Sharma | Indian Institute of Foreign Trade (original) (raw)

Papers by Naman Sharma

Research paper thumbnail of SMEs and Start-Ups: The Growth Engine of India

Indian SMEs and Start-Ups

Research paper thumbnail of Integrating strategic flexibility and marketing system to achieve sustainable competitive advantage: conceptual refinement and framework

World Review of Entrepreneurship, Management and Sustainable Development, 2022

Research paper thumbnail of Using positive deviance to enhance employee engagement: an interpretive structural modelling approach

International Journal of Organizational Analysis, 2021

PurposeOrganisations today seek high engagement levels from their employees for their superior pe... more PurposeOrganisations today seek high engagement levels from their employees for their superior performance amid the highly competitive environment. The purpose of this paper is to examine the role of positive deviance facilitators (PDFs) in enhancing employee engagement at work.Design/methodology/approachThe study adopts the interpretive structural modelling (ISM) and Matrice d’Impacts Croisés-Multiplication Appliquée á un Classement (MICMAC) analysis to understand the process of how positive deviance may fuel employee engagement in an organisation. Because of the lack of empirical evidence on the relationship between employee engagement and positive deviance, ISM approach was adopted as it helps in understanding the subjective experience and learnings of experts involved in the field. The MICMAC analysis classifies the relevant factors into four clusters and helps in understanding the dynamics involved.FindingsBased on the opinions shared by industry and academia experts, a structu...

Research paper thumbnail of Psychological Contract and Psychological Empowerment as Employee Engagement Drivers in Indian IT Sector

Psychology of Innovation eJournal, 2017

This study aims to explore the contribution of psychological contract and psychological empowerme... more This study aims to explore the contribution of psychological contract and psychological empowerment towards employee engagement with in Indian IT sector. Research hypotheses were evaluated using multiple regression analysis. Findings indicated that both the variables i.e. psychological contract and psychological empowerment are crucial drivers for employee engagement in IT sector with employees feeling more connected with the organization when drawing a positive psychological contract from it and believed to be empowered from it and its members. In the end, managerial implications for fostering psychological contract and psychological empowerment are provided and suitable avenues for future research are suggested.

Research paper thumbnail of Fostering positive deviance: a potential strategy to an engaged workforce

Strategic Direction, 2020

Purpose The purpose of this paper is to suggest positive deviance as a tool to enhance employee e... more Purpose The purpose of this paper is to suggest positive deviance as a tool to enhance employee engagement. Design/methodology/approach The article offers the viewpoint of the author based on the pieces of the current research available on the subjects of positive deviance and employee engagement Findings The paper reveals that positive deviance may help the organizations to enhance their engagement levels. Originality/value Employee deviance has generally been regarded as negative, the paper suggests that positive deviance can be used to foster employee engagement.

Research paper thumbnail of Using extended theory of planned behaviour (TPB) to predict adoption intention of electric vehicles in India

Environment, Development and Sustainability, 2020

Being a major energy consumer, India is under intense pressure to reduce its energy requirements ... more Being a major energy consumer, India is under intense pressure to reduce its energy requirements and greenhouse emissions. Electric vehicles (EVs), a sustainable form of automobile transportation, can reduce the country's dependence on gasoline while greatly reducing its carbon footprints. The study uses an extended TPB model in order to predict adoption intention of 326 customers towards the purchase of EVs. The sample respondents have been taken from 57 dealerships of five different automobile companies. The empirical analysis of the study shows that attitude, subjective norm, perceived behavioural control, moral norm, and environmental concern have a positive relation with adoption intention of buyers. The findings of study also suggest that extended TPB model is appropriate in predicting the adoption intention of the customers towards the EVs. Based on the results, the study discusses the implications for EVs adoption in India and also provides suggestions for future research.

Research paper thumbnail of Organising Entrepreneurship and MSMEs Across India

Asia-Pacific Business Series, 2021

Research paper thumbnail of P-O Fit and Employee's Turnover Intentions

International Journal of Human Capital and Information Technology Professionals, 2019

Extant studies have established the relationship between person-organization fit and turnover int... more Extant studies have established the relationship between person-organization fit and turnover intentions of employees. However, this article aims further to establish the role of employee engagement as a mediator between these variables. The sample used in the study consists of employees from Indian IT sector and data is analyzed with the help of correlation and regression analysis to test both direct and mediating effects. Results obtained confirm the partial role of employee engagement in mediating the above variables in context of Indian IT sector. The study confirms that person-organization fit affects the decision of employees to stay/not to stay with their organization and also that employees with higher levels of employee engagement would be less likely to leave their employer.

Research paper thumbnail of Psychological Empowerment and Employee Engagement

International Journal of Human Capital and Information Technology Professionals, 2018

There is an increasing interest in investigating antecedents of employee engagement at workplace.... more There is an increasing interest in investigating antecedents of employee engagement at workplace. The present article examines the role of psychological empowerment as an antecedent of employee engagement in organizations and simultaneously explored the mediating role of constructive deviance. Data was collected from 233 Indian IT sector employees. A mediation effect was documented through multiple regression analysis suggested by Barron and Kenny. Findings suggest that both psychological empowerment and constructive deviance positively affect employee engagement while constructive deviance acts as significant mediator between them. Theoretical and practical implications of the findings are discussed.

Research paper thumbnail of Demographic Differences, Causes and Impact of Workplace Production Deviance on Organizations: An Empirical Study on Non-Punctuality of Employees in Service Cluster

SSRN Electronic Journal, 2014

Production deviance such as employee non-punctuality, taking excessive breaks, absenteeism etc., ... more Production deviance such as employee non-punctuality, taking excessive breaks, absenteeism etc., is considered as less severe than other types of deviances. Though it would not be wrong to say that may be production deviance is one of the most ubiquitous kinds of deviance present in almost every type of organizations irrespective of its size, operations and location. Therefore, its impact is much more severe than what is generally perceived by the researchers. Purpose-The purpose of this paper is to examine the various related causes and impact on organizations of workplace production deviance-especially related to lateness of arrival at work by employees. The reasons why people engage in such behaviors are explored and possible recommendations to overcome this problem are proposed herewith. Design/Methodology/Approach-A literature review on current and earlier researches on same and similar areas was conducted followed by the designing of a self-report questionnaire and its empirical analysis. Result-Tests employed in current research suggested that there is not much of the significant difference between the type of gender, age-group and other demographic variables on employee nonpunctuality. Conclusion-Findings of this research suggests that frequent late arrival or absenteeism is an indicator that the employee may be losing the interest in the current job/position and may/will eventually quit the job in future. Hence measures as suggested in this research shall be taken to solve this grave issue of non-punctuality which constitutes the part of production deviance.

Research paper thumbnail of Fostering positive deviance: a potential strategy to an engaged workforce

Research paper thumbnail of Effect of workplace incivility on job satisfaction and turnover intentions in India

South Asian Journal of Global Business Research, 2016

Purpose-The purpose of this paper is to examine the effects of workplace incivility on job satisf... more Purpose-The purpose of this paper is to examine the effects of workplace incivility on job satisfaction and employees' turnover intentions in Indian work settings. Design/methodology/approach-Data were collected randomly from 283 employees at various restaurants in the Northern and Western parts of India via the survey method and, thereafter, hierarchical regression analysis was performed to analyze the data. Findings-The study established that moderate to high levels of workplace-incivility-related issues are present in India's restaurant industry. Regression analysis further revealed that workplace incivility is negatively related to job satisfaction and positively related to employee turnover in the Indian context as well. Practical implications-Relevant recommendations are presented to restaurant owners as well as HR practitioners that could curb unethical practices in Indian restaurants and promote civil behavior in the workplace. Originality/value-Relevant extant studies have recognized that there is a need to study workplace incivility in different cultures to establish the global relevance of the subject. This research studied the impact of workplace incivility on job satisfaction and turnover intentions with respect to Indian employees.

Research paper thumbnail of Differential Association and Imitation as Moderators of Workplace Deviance

Workplace deviance is pervasive disease in organizations throughout the world. The consequences a... more Workplace deviance is pervasive disease in organizations throughout the world. The consequences are severe and are registered through various empirical findings. However, very few researches have focused on its antecedents and even fewer are the attempts to study the social learning factors responsible for dysfunctional behavior of the employees. This study makes use of logistic regression to identify the contribution of two social learning variables i.e. differential association and imitation in deviant behavior of the employees.

Research paper thumbnail of Concept and Importance of Online Reputation Management

Managing Public Relations and Brand Image through Social Media, 2000

Research paper thumbnail of Influence of Pricing on Sales: An Insight into Indian Car Market with Reference to Chevrolet, Ford, Hyundai and Maruti Suzuki

SSRN Electronic Journal, 2000

Research paper thumbnail of A Study on Customer Perception Towards Service Quality and Delivery with Reference to E-Banking

SSRN Electronic Journal, 2000

Research paper thumbnail of Moderating Effects of Occupational Stress and Interactional Justice on Workplace Deviance in Indian Service Cluster

SSRN Electronic Journal, 2000

Research paper thumbnail of An Empirical Study on Use of Social Networking Sites (SNSs): A Case Way Dissection

SSRN Electronic Journal, 2000

The rapid growth of social networking sites that has been observed over the last few years is ind... more The rapid growth of social networking sites that has been observed over the last few years is indicative of its entry into mainstream culture and its integration into the daily lives of many people all over India. In parallel with this, there has also been considerable media coverage of the growth of social networking sites, its potential positive outcomes and concerns about the way that most people are engaging with it. For the purpose of this research paper, it purposely focused on the social and communication aspects of social networking sites. It deliberately included all the various aspect of social networking sites reason being users go for social networking sites options. 5 social networking sites in this survey named Facebook, Twitter, MySpace, YouTube and Orkut have been targeted.

Research paper thumbnail of Psychological Contract and Psychological Empowerment as Employee Engagement Drivers in Indian IT Sector

This study aims to explore the contribution of psychological contract and psychological empowerme... more This study aims to explore the contribution of psychological contract and psychological empowerment towards employee engagement with in Indian IT sector. Research hypotheses were evaluated using multiple regression analysis. Findings indicated that both the variables i.e. psychological contract and psychological empowerment are crucial drivers for employee engagement in IT sector with employees feeling more connected with the organization when drawing a positive psychological contract from it and believed to be empowered from it and its members. In the end, managerial implications for fostering psychological contract and psychological empowerment are provided and suitable avenues for future research are suggested.

Research paper thumbnail of AN AERIAL GLIMPSE OF WORKPLACE DEVIANCE IN INDIAN SERVICE INDUSTRY

Employee deviance is now a grave issue for organizations across the globe. Organizations are los... more Employee deviance is now a grave issue for organizations across the globe. Organizations are losing a crown of their wealth and goodwill due to their failure in containment of deviance prevalent in their premises and this unethical behavior seems to be increasing exponentially day by day. Indian culture and values inculcates its citizen with morality and ethics yet surprisingly Indian service industry is not entirely immune from such unethical behavior. Every organization irrespective of its size, structure, location and operations is contaminated with unethical practices to some extent. This study attempts to identify the various kinds of deviant behavior pervasive in Indian service cluster and whether the demographic variables have any role in indulgence in such behaviors. For the purpose of same a literature review on current and earlier researches on same and similar areas was conducted followed by the designing of a self-report questionnaire, its distribution, collection and its empirical analysis. Data from 156 service sector employees was gathered and tests like Mann-Whitney test and Kruskal-Wallis test were employed to test the proposed hypotheses. The paper rests with note on existing deviant behavior and some very basic remedial steps to contain it.

Research paper thumbnail of SMEs and Start-Ups: The Growth Engine of India

Indian SMEs and Start-Ups

Research paper thumbnail of Integrating strategic flexibility and marketing system to achieve sustainable competitive advantage: conceptual refinement and framework

World Review of Entrepreneurship, Management and Sustainable Development, 2022

Research paper thumbnail of Using positive deviance to enhance employee engagement: an interpretive structural modelling approach

International Journal of Organizational Analysis, 2021

PurposeOrganisations today seek high engagement levels from their employees for their superior pe... more PurposeOrganisations today seek high engagement levels from their employees for their superior performance amid the highly competitive environment. The purpose of this paper is to examine the role of positive deviance facilitators (PDFs) in enhancing employee engagement at work.Design/methodology/approachThe study adopts the interpretive structural modelling (ISM) and Matrice d’Impacts Croisés-Multiplication Appliquée á un Classement (MICMAC) analysis to understand the process of how positive deviance may fuel employee engagement in an organisation. Because of the lack of empirical evidence on the relationship between employee engagement and positive deviance, ISM approach was adopted as it helps in understanding the subjective experience and learnings of experts involved in the field. The MICMAC analysis classifies the relevant factors into four clusters and helps in understanding the dynamics involved.FindingsBased on the opinions shared by industry and academia experts, a structu...

Research paper thumbnail of Psychological Contract and Psychological Empowerment as Employee Engagement Drivers in Indian IT Sector

Psychology of Innovation eJournal, 2017

This study aims to explore the contribution of psychological contract and psychological empowerme... more This study aims to explore the contribution of psychological contract and psychological empowerment towards employee engagement with in Indian IT sector. Research hypotheses were evaluated using multiple regression analysis. Findings indicated that both the variables i.e. psychological contract and psychological empowerment are crucial drivers for employee engagement in IT sector with employees feeling more connected with the organization when drawing a positive psychological contract from it and believed to be empowered from it and its members. In the end, managerial implications for fostering psychological contract and psychological empowerment are provided and suitable avenues for future research are suggested.

Research paper thumbnail of Fostering positive deviance: a potential strategy to an engaged workforce

Strategic Direction, 2020

Purpose The purpose of this paper is to suggest positive deviance as a tool to enhance employee e... more Purpose The purpose of this paper is to suggest positive deviance as a tool to enhance employee engagement. Design/methodology/approach The article offers the viewpoint of the author based on the pieces of the current research available on the subjects of positive deviance and employee engagement Findings The paper reveals that positive deviance may help the organizations to enhance their engagement levels. Originality/value Employee deviance has generally been regarded as negative, the paper suggests that positive deviance can be used to foster employee engagement.

Research paper thumbnail of Using extended theory of planned behaviour (TPB) to predict adoption intention of electric vehicles in India

Environment, Development and Sustainability, 2020

Being a major energy consumer, India is under intense pressure to reduce its energy requirements ... more Being a major energy consumer, India is under intense pressure to reduce its energy requirements and greenhouse emissions. Electric vehicles (EVs), a sustainable form of automobile transportation, can reduce the country's dependence on gasoline while greatly reducing its carbon footprints. The study uses an extended TPB model in order to predict adoption intention of 326 customers towards the purchase of EVs. The sample respondents have been taken from 57 dealerships of five different automobile companies. The empirical analysis of the study shows that attitude, subjective norm, perceived behavioural control, moral norm, and environmental concern have a positive relation with adoption intention of buyers. The findings of study also suggest that extended TPB model is appropriate in predicting the adoption intention of the customers towards the EVs. Based on the results, the study discusses the implications for EVs adoption in India and also provides suggestions for future research.

Research paper thumbnail of Organising Entrepreneurship and MSMEs Across India

Asia-Pacific Business Series, 2021

Research paper thumbnail of P-O Fit and Employee's Turnover Intentions

International Journal of Human Capital and Information Technology Professionals, 2019

Extant studies have established the relationship between person-organization fit and turnover int... more Extant studies have established the relationship between person-organization fit and turnover intentions of employees. However, this article aims further to establish the role of employee engagement as a mediator between these variables. The sample used in the study consists of employees from Indian IT sector and data is analyzed with the help of correlation and regression analysis to test both direct and mediating effects. Results obtained confirm the partial role of employee engagement in mediating the above variables in context of Indian IT sector. The study confirms that person-organization fit affects the decision of employees to stay/not to stay with their organization and also that employees with higher levels of employee engagement would be less likely to leave their employer.

Research paper thumbnail of Psychological Empowerment and Employee Engagement

International Journal of Human Capital and Information Technology Professionals, 2018

There is an increasing interest in investigating antecedents of employee engagement at workplace.... more There is an increasing interest in investigating antecedents of employee engagement at workplace. The present article examines the role of psychological empowerment as an antecedent of employee engagement in organizations and simultaneously explored the mediating role of constructive deviance. Data was collected from 233 Indian IT sector employees. A mediation effect was documented through multiple regression analysis suggested by Barron and Kenny. Findings suggest that both psychological empowerment and constructive deviance positively affect employee engagement while constructive deviance acts as significant mediator between them. Theoretical and practical implications of the findings are discussed.

Research paper thumbnail of Demographic Differences, Causes and Impact of Workplace Production Deviance on Organizations: An Empirical Study on Non-Punctuality of Employees in Service Cluster

SSRN Electronic Journal, 2014

Production deviance such as employee non-punctuality, taking excessive breaks, absenteeism etc., ... more Production deviance such as employee non-punctuality, taking excessive breaks, absenteeism etc., is considered as less severe than other types of deviances. Though it would not be wrong to say that may be production deviance is one of the most ubiquitous kinds of deviance present in almost every type of organizations irrespective of its size, operations and location. Therefore, its impact is much more severe than what is generally perceived by the researchers. Purpose-The purpose of this paper is to examine the various related causes and impact on organizations of workplace production deviance-especially related to lateness of arrival at work by employees. The reasons why people engage in such behaviors are explored and possible recommendations to overcome this problem are proposed herewith. Design/Methodology/Approach-A literature review on current and earlier researches on same and similar areas was conducted followed by the designing of a self-report questionnaire and its empirical analysis. Result-Tests employed in current research suggested that there is not much of the significant difference between the type of gender, age-group and other demographic variables on employee nonpunctuality. Conclusion-Findings of this research suggests that frequent late arrival or absenteeism is an indicator that the employee may be losing the interest in the current job/position and may/will eventually quit the job in future. Hence measures as suggested in this research shall be taken to solve this grave issue of non-punctuality which constitutes the part of production deviance.

Research paper thumbnail of Fostering positive deviance: a potential strategy to an engaged workforce

Research paper thumbnail of Effect of workplace incivility on job satisfaction and turnover intentions in India

South Asian Journal of Global Business Research, 2016

Purpose-The purpose of this paper is to examine the effects of workplace incivility on job satisf... more Purpose-The purpose of this paper is to examine the effects of workplace incivility on job satisfaction and employees' turnover intentions in Indian work settings. Design/methodology/approach-Data were collected randomly from 283 employees at various restaurants in the Northern and Western parts of India via the survey method and, thereafter, hierarchical regression analysis was performed to analyze the data. Findings-The study established that moderate to high levels of workplace-incivility-related issues are present in India's restaurant industry. Regression analysis further revealed that workplace incivility is negatively related to job satisfaction and positively related to employee turnover in the Indian context as well. Practical implications-Relevant recommendations are presented to restaurant owners as well as HR practitioners that could curb unethical practices in Indian restaurants and promote civil behavior in the workplace. Originality/value-Relevant extant studies have recognized that there is a need to study workplace incivility in different cultures to establish the global relevance of the subject. This research studied the impact of workplace incivility on job satisfaction and turnover intentions with respect to Indian employees.

Research paper thumbnail of Differential Association and Imitation as Moderators of Workplace Deviance

Workplace deviance is pervasive disease in organizations throughout the world. The consequences a... more Workplace deviance is pervasive disease in organizations throughout the world. The consequences are severe and are registered through various empirical findings. However, very few researches have focused on its antecedents and even fewer are the attempts to study the social learning factors responsible for dysfunctional behavior of the employees. This study makes use of logistic regression to identify the contribution of two social learning variables i.e. differential association and imitation in deviant behavior of the employees.

Research paper thumbnail of Concept and Importance of Online Reputation Management

Managing Public Relations and Brand Image through Social Media, 2000

Research paper thumbnail of Influence of Pricing on Sales: An Insight into Indian Car Market with Reference to Chevrolet, Ford, Hyundai and Maruti Suzuki

SSRN Electronic Journal, 2000

Research paper thumbnail of A Study on Customer Perception Towards Service Quality and Delivery with Reference to E-Banking

SSRN Electronic Journal, 2000

Research paper thumbnail of Moderating Effects of Occupational Stress and Interactional Justice on Workplace Deviance in Indian Service Cluster

SSRN Electronic Journal, 2000

Research paper thumbnail of An Empirical Study on Use of Social Networking Sites (SNSs): A Case Way Dissection

SSRN Electronic Journal, 2000

The rapid growth of social networking sites that has been observed over the last few years is ind... more The rapid growth of social networking sites that has been observed over the last few years is indicative of its entry into mainstream culture and its integration into the daily lives of many people all over India. In parallel with this, there has also been considerable media coverage of the growth of social networking sites, its potential positive outcomes and concerns about the way that most people are engaging with it. For the purpose of this research paper, it purposely focused on the social and communication aspects of social networking sites. It deliberately included all the various aspect of social networking sites reason being users go for social networking sites options. 5 social networking sites in this survey named Facebook, Twitter, MySpace, YouTube and Orkut have been targeted.

Research paper thumbnail of Psychological Contract and Psychological Empowerment as Employee Engagement Drivers in Indian IT Sector

This study aims to explore the contribution of psychological contract and psychological empowerme... more This study aims to explore the contribution of psychological contract and psychological empowerment towards employee engagement with in Indian IT sector. Research hypotheses were evaluated using multiple regression analysis. Findings indicated that both the variables i.e. psychological contract and psychological empowerment are crucial drivers for employee engagement in IT sector with employees feeling more connected with the organization when drawing a positive psychological contract from it and believed to be empowered from it and its members. In the end, managerial implications for fostering psychological contract and psychological empowerment are provided and suitable avenues for future research are suggested.

Research paper thumbnail of AN AERIAL GLIMPSE OF WORKPLACE DEVIANCE IN INDIAN SERVICE INDUSTRY

Employee deviance is now a grave issue for organizations across the globe. Organizations are los... more Employee deviance is now a grave issue for organizations across the globe. Organizations are losing a crown of their wealth and goodwill due to their failure in containment of deviance prevalent in their premises and this unethical behavior seems to be increasing exponentially day by day. Indian culture and values inculcates its citizen with morality and ethics yet surprisingly Indian service industry is not entirely immune from such unethical behavior. Every organization irrespective of its size, structure, location and operations is contaminated with unethical practices to some extent. This study attempts to identify the various kinds of deviant behavior pervasive in Indian service cluster and whether the demographic variables have any role in indulgence in such behaviors. For the purpose of same a literature review on current and earlier researches on same and similar areas was conducted followed by the designing of a self-report questionnaire, its distribution, collection and its empirical analysis. Data from 156 service sector employees was gathered and tests like Mann-Whitney test and Kruskal-Wallis test were employed to test the proposed hypotheses. The paper rests with note on existing deviant behavior and some very basic remedial steps to contain it.