Faridah Musa - Academia.edu (original) (raw)

Papers by Faridah Musa

Bimbingan dan konseling merupakan alih bahasa dari bahasa Inggris yaitu guidance dan counseling. ... more Bimbingan dan konseling merupakan alih bahasa dari bahasa Inggris yaitu guidance dan counseling. Dulu istilah counseling diindonesiakan menjadi penyuluhan (nasehat). Akan tetapi, karena istilah penyuluhan banyak digunakan di bidang lain, seperti penyuluhan pertanian dan penyuluhan keluarga berencana yang sama sekali berbeda isinya dengan counseling, maka agar tidak menimbulkan salah paham, istilah counseling tersebut diserap menjadi konseling. PEMBAHASAN A. Pengertian Bimbingan Kata bimbingan merupakan terjemahan dari "guidance" dalam bahasa Inggris. Secara harfiyah istilah "guidance" dari akar kata "guide" berarti : (1) mengarahkan (to direct) (2) memandu (to pilot) (3) mengelola (to manage), dan (4) menyetir (to steer). Shertzer dan Stone (1971:40) mengartikan bimbingan sebagai "...Process of helping an individual to understand himself and his world (proses pemberian bantuan kepada individu agar mampu memahami diri dan lingkungannya)". 1 Menurut WS. Winkel (1981:81) istilah "guidance" mempunyai hubungan dengan "gunding" yang berarti showing a way (menunjuk jalan), leading

Arab World English Journal, Dec 14, 2023

Competency in occupational English is crucial among university graduates in Malaysia. Nevertheles... more Competency in occupational English is crucial among university graduates in Malaysia. Nevertheless, there have been constant concerns regarding the graduates' need for English communication skills. In order to overcome the challenges and become competent, they need to employ strategies that would assist them to remain relevant and sustainable during their internship. This paper presents the challenges and strategies in workplace English Communication among undergraduate accountant internships. Attempts undertaken by the accounting interns in overcoming the challenges in English language communication during their six-month internship experiences at respective companies in Kuala Lumpur, Malaysia, are also discussed. The study employed a qualitative research method using face-to-face, semi-structured interviews with five (5) interns from the Faculty of Economics and Management of a public university in Malaysia. Interviews with two managers and a supervisor who were the persons in charge of the interns were also carried out. The interview data was transcribed verbatim and analysed using Braun and Clarke's six-step thematic analysis. The interns' data was triangulated with the supervisor and managers' views and later validated by three independent coders using Cohen's Kappa Reliability Test. The strategies employed by the accounting interns in overcoming the English language communication challenges included speaking English with non-Malay colleagues, seeking help from the supervisor, consulting colleagues or seniors' expertise, and reading work-related documents. The implications of the findings focus on university administrators to strengthen the teaching and learning of the English language and help undergraduates improve their communication skills in English are also discussed in this paper.

Journal of Language and Communication, Sep 14, 2023

Today, there is a strong demand for employees who are competent in communication skills as a resu... more Today, there is a strong demand for employees who are competent in communication skills as a result of global competitiveness in industries. The same requirement is also demanded of those in the accountancy discipline. Accountants need to be competent in various generic skills, including those related to communication, working under pressure and problem solving. This study explored accounting interns' perspectives of the challenges and issues faced during their internship experiences and how their English language and communication skills can be improved. In this study, a qualitative research method was adopted where semi-structured interviews were conducted with (i) five interns from the Faculty of Economics and Management of a public university in Malaysia, along with (ii) two managers, and (iii) a supervisor of a Chartered Accountant Company. The interview data was transcribed verbatim and analysed using Braun and Clarke's six-step thematic analysis. The interns' data were triangulated with the responses from the managers and supervisor which were later validated by three independent interraters using the Cohen's Kappa Reliability Test. Based on the findings, it was identified that the English language communication challenges faced by the accounting interns encompassed (i) their unfamiliarity with workplace terms and jargons, (ii) the English accent being used, and (iii) the level of difficulty of the various tasks. The interns' perspectives on ways to improve English language communication skills included improving the teaching and learning of English at the university, holding more programmes in English, and making self-efforts by undergraduates to improve their communication skills.

Theory and Practice in Language Studies, Apr 1, 2023

Currently most employers prefer to hire Malaysian graduates who have the necessary academic quali... more Currently most employers prefer to hire Malaysian graduates who have the necessary academic qualification and employability skills which are important in the present job environment. To meet the expectations of employers and future employers, Malaysian graduates are expected to have linguistic capabilities, information and communication technology (ICT) skills, interpersonal skills, management skills, thinking skills, and knowledge (Pandian & Aniswal, 2005). This study aims to examine to what extent project-based learning (PjBL) has succeeded in developing students’ language and communication skills while undergoing Workplace Communication course. Secondly, this will help researchers to identify the language and communication problems students faced in carrying out the assigned project. A set of questionnaire was designed and administered to determine the language and communication skills that students employ while engaging themselves in PjBL. In assisting students to acquire the em...

Currently most employers prefer to hire Malaysian graduates who have the necessary academic quali... more Currently most employers prefer to hire Malaysian graduates who have the necessary academic qualification and employability skills which are important in the present job environment. To meet the expectations of employers and future employers, Malaysian graduates are expected to have linguistic capabilities, information and communication technology (ICT) skills, interpersonal skills, management skills, thinking skills, and knowledge ( Pandian & Aniswal, 2005). This study aims to examine to what extent project-based learning (PjBL) has succeeded in developing students' language and communication skills while undergoing Workplace Communication course. Secondly, this will help researchers to identify the language and communication problems students faced in carrying out the assigned project. A set of questionnaire was designed and administered to determine the language and communication skills that students employ while engaging themselves in PjBL. In assisting students to acquire ...

This paper investigates the undergraduate awareness and readiness towards employability attribute... more This paper investigates the undergraduate awareness and readiness towards employability attributes with a specific reference to English Language competency. A sampling of final year students from various faculties at Universiti Kebangsaan Malaysia (UKM) were at randomly selected and focus group interviews were conducted with each group of faculty students. The findings unravel respondents‟ beliefs and attitude and level of awareness towards employability and significance of English Language. The findings also highlight undergraduates‟ readiness towards employability in general. It has also significantly contributed to an emerging profile of UKM undergraduates as prospective employees. This profiling is hoped to raise a level of awareness amongst the university stakeholders primarily to consider measures to be undertaken in bridging the gap between the university and the industry as a whole.

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The study on the Academic Achievements and Employability of Graduates in Institutions of Higher L... more The study on the Academic Achievements and Employability of Graduates in Institutions of Higher Learning (Morshidi et. al. 2004) reveals that English language skills have significant impact on employability. It has been identified that failure to be hired among the Malay graduates ...

In line with the new trend of using computer-mediated communication (CMC) as an innovative techni... more In line with the new trend of using computer-mediated communication (CMC) as an innovative technique in teaching and learning at higher institutions, Facebook as a channel of CMC was employed in carrying out a project work in an Academic Communication Course. For this project, students worked in groups to discuss their work and share information using both CMC and face-to-face interactions. An open ended questions survey was administered to these undergraduate students who were assigned to investigate a specific community issue involving a non-governmental organization (NGO) and to produce a report on the findings of the issue identified. This paper presents findings of an action research that aims to investigate the effectiveness of using CMC channel, Facebook, in the project work. It also aims to find out the challenges faced by students in using CMC. The content analysis of students ’ responses to the survey indicates the effectiveness of using CMC over face-to-face interactions ...

Our current university students, labeled as Generation Y or Millennials, are different from previ... more Our current university students, labeled as Generation Y or Millennials, are different from previous generations due to wide exposure to media. Being technologically savvy, they are accustomed to Internet for information and social media for socializing. In line with this current trend, teaching through computer mediated communication (CMC) is highly recommended at higher institutions as students learn by doing, relating the discussion to real world issues, and the use of current social media. In this study, blog was employed in assessing students’ critiques in an Academic Communication II course at the Centre for General Studies, Universiti Kebangsaan Malaysia (UKM). This study aims to investigate the effectiveness of using blog as CMC tool in encouraging students to read, analyze and information in argumentative texts critically. It also attempts to identify the challenges faced by students in using blog in completing the assigned critique task. An online survey was administered t...

Creative Education, 2016

Studies have been carried out to investigate problems and causes of low employability amongst gra... more Studies have been carried out to investigate problems and causes of low employability amongst graduates from both public and private higher learning institutions. Although higher learning institutions have made concerted efforts to address this problem-to improve graduate employability, it remains a matter of serious concern. One of the main reasons for candidates not being employed is lack of communication skills particularly in English. Project work has been recognized as an effective way to develop students' communication skills, knowledge, experience and soft skills. In order to enable students to be more employable and aware of the requirements of the industry, a workplace related research project was assigned to students who took a course in Workplace Communication II at University Kebangsaan Malaysia (UKM), a public university. The aims of the study were to find out if project work developed students' understanding on workplace environments and what they learnt from it. Respondents in this study wrote their self-reflection by responding to questions in a Google doc survey after completing the project. The class teacher also commented on the progress made by the respondents in her field notes report. The findings show that involvement in project work has created awareness of the needs, requirements and workplace environment of the respondents' future jobs. They have learned social skills and teamwork, time management, personal development and report writing skills. This project work has given the necessary exposure which made them realize the importance of equipping themselves with the relevant skills and qualities sought after by prospective employers.

Turkish Online Journal of Educational Technology Tojet, Jul 1, 2014

Our current university students, labeled as Generation Y or Millennials, are different from previ... more Our current university students, labeled as Generation Y or Millennials, are different from previous generations due to wide exposure to media. Being technologically savvy, they are accustomed to Internet for information and social media for socializing. In line with this current trend, teaching through computer mediated communication (CMC) is highly recommended at higher institutions as students learn by doing, relating the discussion to real world issues, and the use of current social media. In this study, blog was employed in assessing students' critiques in an Academic Communication II course at the Centre for General Studies, Universiti Kebangsaan Malaysia (UKM). This study aims to investigate the effectiveness of using blog as CMC tool in encouraging students to read, analyze and information in argumentative texts critically. It also attempts to identify the challenges faced by students in using blog in completing the assigned critique task. An online survey was administered to gather feedback on the use of blog in the Critique evaluation of the course. The class instructor's reflective notes were also analyzed. The findings revealed that blog has helped the participants namely in generating ideas, motivating participation and improving their critique. However, it was also discovered that participants encountered some challenges especially technical glitches.

Procedia - Social and Behavioral Sciences, 2011

Although employers acknowledge that most graduates are knowledgeable, they are also complaining t... more Although employers acknowledge that most graduates are knowledgeable, they are also complaining that varsities are not producing quality output for them as most graduates lack soft skills. This preliminary study was conducted to find out to what extent project based learning (PjBL) facilitates the transference and inculcation of workplace related skills. These skills are integrated in a project work assigned in Workplace Communication course. This study will help the researchers to gauge students' learning experiences while undergoing the different processes involved in the project work. A set of questionnaire was designed and administered to identify students' skills utilized in project-based learning, namely language skills, interpersonal skills, critical thinking, collaborative skills and leadership skills. Hence, this pilot study on project-based learning will assist the course designers in improving the project work instruction. It is hoped that this study will equip Universiti Kebangsaan Malaysia students with the necessary 21 st century workplace skills.

Procedia - Social and Behavioral Sciences, 2012

21 st Century employers are looking for graduates who possess soft skills that include responsibi... more 21 st Century employers are looking for graduates who possess soft skills that include responsibility, self-confidence, social and communication skills, flexiblity, team-spiritedness, good work attitude, self-motivation and self-management. Many skills learned through project-based learning are highly sought by today's employers including the ability to work well with others, handle interpersonal conflicts, make thoughtful decisions, as well as practise and solve complex problems. A project based learning (PjBL) approach was undertaken through a project assigned in a Workplace Communication course, to incorporate these soft skills. The project work assigned required students to investigate a workplace problem in a real workplace setting. This present study was conducted to identify the relevant soft skills acquired when undergoing the project work. It also aims to find out how PjBL has equipped students with the related soft skills in the 21 st century workplace environment. In view of this, it is evident that project-based learning facilitates the growth of learners in acquiring the aforementioned skills.

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In line with the new trend of using computer-mediated communication (CMC) as an innovative techni... more In line with the new trend of using computer-mediated communication (CMC) as an innovative technique in teaching and learning at higher institutions, Facebook as a channel of CMC was employed in carrying out a project work in an Academic Communication Course. For this project, students worked in groups to discuss their work and share information using both CMC and face-to-face interactions. An open ended questions survey was administered to these undergraduate students who were assigned to investigate a specific community issue involving a non-governmental organization (NGO) and to produce a report on the findings of the issue identified. This paper presents findings of an action research that aims to investigate the effectiveness of using CMC channel, Facebook, in the project work. It also aims to find out the challenges faced by students in using CMC. The content analysis of students' responses to the survey indicates the effectiveness of using CMC over face-to-face interactions in the completion of the project work despite the problems and challenges they faced.

Negotiation is one of the important skills required in workplace situations. It needs a highly co... more Negotiation is one of the important skills required in workplace situations. It needs a highly complex set of knowledge and skills in order to bring a firm grasp of the subject under discussion. For a successful negotiation, an individual should possess good command of the language and communication skills. However, students fail to use the appropriate language expressions in "negotiation" simulation. Therefore, this study attempts to help students in carrying out "negotiation" simulation effectively by utilizing teacher's feedback as an input strategy. Recent survey has shown that negotiation can be carried out based on experiential learning and simulations as a teaching tool. Feedback is a powerful tool for learning as it often challenges students' way of expressing ideas and way of thinking. This paper aims to present review of literature related to the inquiry. A review of the literature was conducted using Sciencedirect, EBSCO, Taylor, Open Acess, Cambridge and other related databases. The findings will give insights on how to use feedback as a tool to help students in using the right language expressions which will enable them to perform effectively in "negotiation" simulation. It is hoped that this study will also assist teachers in providing constructive and meaningful feedback to students.

Arab World English Journal, Dec 14, 2023

Journal of Language and Communication, Sep 14, 2023

Theory and Practice in Language Studies, Apr 1, 2023

Currently most employers prefer to hire Malaysian graduates who have the necessary academic quali... more Currently most employers prefer to hire Malaysian graduates who have the necessary academic qualification and employability skills which are important in the present job environment. To meet the expectations of employers and future employers, Malaysian graduates are expected to have linguistic capabilities, information and communication technology (ICT) skills, interpersonal skills, management skills, thinking skills, and knowledge ( Pandian & Aniswal, 2005). This study aims to examine to what extent project-based learning (PjBL) has succeeded in developing students' language and communication skills while undergoing Workplace Communication course. Secondly, this will help researchers to identify the language and communication problems students faced in carrying out the assigned project. A set of questionnaire was designed and administered to determine the language and communication skills that students employ while engaging themselves in PjBL. In assisting students to acquire ...

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Creative Education, 2016

Turkish Online Journal of Educational Technology Tojet, Jul 1, 2014

Our current university students, labeled as Generation Y or Millennials, are different from previ... more Our current university students, labeled as Generation Y or Millennials, are different from previous generations due to wide exposure to media. Being technologically savvy, they are accustomed to Internet for information and social media for socializing. In line with this current trend, teaching through computer mediated communication (CMC) is highly recommended at higher institutions as students learn by doing, relating the discussion to real world issues, and the use of current social media. In this study, blog was employed in assessing students' critiques in an Academic Communication II course at the Centre for General Studies, Universiti Kebangsaan Malaysia (UKM). This study aims to investigate the effectiveness of using blog as CMC tool in encouraging students to read, analyze and information in argumentative texts critically. It also attempts to identify the challenges faced by students in using blog in completing the assigned critique task. An online survey was administered to gather feedback on the use of blog in the Critique evaluation of the course. The class instructor's reflective notes were also analyzed. The findings revealed that blog has helped the participants namely in generating ideas, motivating participation and improving their critique. However, it was also discovered that participants encountered some challenges especially technical glitches.

Procedia - Social and Behavioral Sciences, 2011

Procedia - Social and Behavioral Sciences, 2012

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In line with the new trend of using computer-mediated communication (CMC) as an innovative techni... more In line with the new trend of using computer-mediated communication (CMC) as an innovative technique in teaching and learning at higher institutions, Facebook as a channel of CMC was employed in carrying out a project work in an Academic Communication Course. For this project, students worked in groups to discuss their work and share information using both CMC and face-to-face interactions. An open ended questions survey was administered to these undergraduate students who were assigned to investigate a specific community issue involving a non-governmental organization (NGO) and to produce a report on the findings of the issue identified. This paper presents findings of an action research that aims to investigate the effectiveness of using CMC channel, Facebook, in the project work. It also aims to find out the challenges faced by students in using CMC. The content analysis of students' responses to the survey indicates the effectiveness of using CMC over face-to-face interactions in the completion of the project work despite the problems and challenges they faced.