Oon Yew - Academia.edu (original) (raw)

Papers by Oon Yew

International Journal of Innovation and Applied Studies, Nov 15, 2014

The objective of this study is to investigate the relations between soft factors in the change ma... more The objective of this study is to investigate the relations between soft factors in the change management (i.e. leadership, human resource & culture) and operational excellence (OPX), and employee' affective commitment to change (ACTC) as a moderating variable. Based on the literature review, the authors develop a linkage that the change management factors are likely to contribute positively to the OPX of the organization. A survey of a sample of Malaysia's manufacturing leading sector, electrical and electronics (E&E) industry was conducted between February 2013 and June 2013. More than 100 organizations responded to the questionnaire survey. Data were analyzed using multiple regressions and hierarchical regression. The theoretical framework was guided by resource-based view perspective. The analysis found significant, positive relationships between transformational leadership style, human resource practices and involvement cultural trait on achievement of OPX. The research had mixed findings, partially supports the moderating effect of ACTC on relationship between the change management and OPX. The contribution to a body of knowledge in terms of promoting better understanding of the operational excellence in Malaysian E&E industry. Practical adoption of change management may improve infrastructural decision areas of manufacturing strategy such as benchmarking, best practices, quality practices and human resource policies. Therefore, it has implication on activities concerning organization and managing change.

International Journal of Business and Society, 2021

The objective of this study is to examine the prevailing literature on Business Excellence (BE), ... more The objective of this study is to examine the prevailing literature on Business Excellence (BE), leadership and Lean. Leadership is enabling criteria of Business Excellence Models (BEMs) and Lean is one of the keys improvement initiative which can be adopted and the path forward in achieving BE. The analysis involved studying 506 research articles published between 2009 and Aug 2020 in well-known academic databases. This systematic literature review intends to organize, synthesize and structure the shared fount of knowledge concerning to BE, leadership and Lean. The classification and analysis of these articles are according to the following axes: years of publication, types of journals and research context. Each trend of the three axes is granted in the analysis. The main research fields are suggested to guide future research agenda of BEMs. This study focused on recent 11 years articles and ignored those studies from journals that are focusing on an area other than quality and man...

British Journal of Economics, Management and Trade, Jan 10, 2014

The objective of this study is to investigate the main hypothesis between change management and o... more The objective of this study is to investigate the main hypothesis between change management and operational excellence. This empirical research utilizes causal studies as it attempt to ascertain the relationship between the soft systems in the change management and operational excellence.The study focuses on the soft systems (i.e. leadership, human resource, culture) in the change management. Based on the literature review, the authors develop a linkage that the change management factors are likely to contribute positively to the operational excellence of the organization. A survey of a sample of Malaysia's manufacturing leading sector, Electrical and Electronics (E&E) industry was conducted between February 2013 and June 2013. More than 100 organizations responded to the questionnaire survey. Data was analyzed using multiple regressions. The theoretical framework guided by theoretical perspectives which is the resource-based view. There was a significant and positive relationship between transformational leadership style, human resource practices and involvement cultural trait on the achievement of operational excellence. Importantly, this research finding adds value to theory building in both change management and operational management domains. The contribution to a body of knowledge in terms of promoting better understanding of the operational excellence in Malaysian E&E industry. Practical adoption of change management may improve infrastructural decision areas of manufacturing Original Research Article

International journal of academic research in business & social sciences, Jul 12, 2015

Although leaders and followers are both essential elements within the leadership process, there h... more Although leaders and followers are both essential elements within the leadership process, there has been limited research regarding followers and their effects in the process. This study aims to examine the relationship between transformational leadership and followers' work characteristics and performance, and follower's attitudes towards a leader as a moderating variable. A questionnaire survey will be used to collect data from Malaysian multinational corporations. The questionnaire will be utilized to measure followers' work characteristics and task performance with their leader while the Multifactor Leadership Questionnaire will measure follower's perception to the leadership style of their leader. Furthermore, three followers' attitudes toward their leader (trust in the leader, loyalty, and value congruence) as moderators of this association. The literature review focuses on the followers' outcomes and builds the framework of conceptual model. Two theoretical perspectives have guided the theoretical framework which are the transformational leadership theory and leader-member exchange theory. The proposal will give an increased understanding of the implementation of transformational leadership in Malaysian MNCs and its implication on outcomes of followers. This framework reflects a growing interest in extending transformational leadership to emerging in developing counties, thus contributing to a wider body of knowledge.

International journal of smart business and technology, Mar 31, 2022

An extensive review of the literature revealed that there has been little discussion and investig... more An extensive review of the literature revealed that there has been little discussion and investigation of leadership and BE in the Malaysian context. Moreover, the importance of the E&E industry to Malaysia's economy but the expected low contribution in the national award is necessary to be addressed promptly. The purpose of the study is to examine the 2019-2020 Baldrige Excellence framework criteria that affect the performance of Malaysia's Electrical and Electronics (E&E) companies. The seven criteria in the Baldrige Excellence framework comprised of leadership, strategy, customers, Measurement, Analysis, Knowledge Management (MAKM), workforce, operations, and results. A cross-sectional survey was conducted in this study and the respondents are from managerial levels identified as responsible for running production operations. The response rate obtained was 32% with 156 usable returned survey questionnaires. A Partial Least Squares Structural Equation Modeling (PLS-SEM) approach was used for data analysis. Moreover, an embedded two-stage approach was applied to evaluate the high-order construct which included all seven constructs. The results revealed that strategy and operations criteria have a significant influence on performance. The study outcomes also found that leadership influences strategy, MAKM, and workforce. The significance of the sought results is beneficial to policymakers of Malaysia in framing a new BE framework and encouraging more E&E organizations to fully adopt the Malaysia Business Excellence Framework (MBEF) that moving forwards to participate in national excellence awards. The findings of this study may assist a new theory building, particularly in the field of BE domain. The composite performance index of the economic and non-economic metrics was validated. This instrument can be reused in the context of other manufacturing sector studies.

Georgetown University, Department of Economics, Mar 16, 2021

Studies of Applied Economics, 2021

The objectives of this study are to adopt the well-known business excellence model (BEM), Baldrig... more The objectives of this study are to adopt the well-known business excellence model (BEM), Baldrige excellence framework 2019-2020 criteria and examine in Malaysian Electrical and Electronics (E&E) manufacturing companies. We have identified those elements in BEM like leadership, customers, measurement, analysis, knowledge management (MAKM), strategy, and operations that influence on business results. This study also aims to assess the Lean practices influence on the operations and results of business excellence (BE). The theoretical framework is guided by BEM and Leadership theory. A stratified random sampling was employed to choose the sample from the four sub-sectors of E&E industry. A total of 500 questionnaires was circulated in Peninsular Malaysia with return usable 156 questionnaire utilized for data analysis. The outcome from the structural analysis suggested that positive relationships between strategy, operations, and Lean practices on achievement of BE. The limitations fro...

International Review of Management and Business Research, 2014

The study reveals the influence of change management (hard and soft systems) on operational excel... more The study reveals the influence of change management (hard and soft systems) on operational excellence in Electrical and Electronics (E&E) Industry. The hard systems consist of technology, structure, and strategy, and soft systems include leadership, human resource, and culture. A survey of a sample of Malaysia’s manufacturing leading sector, E&E industry was conducted. Among the key findings, there was a positive relationship between organic structure, operations strategy, transformational leadership style and human resource practices on achievement of operational excellence. The results showed that organic structure and operations strategy have effect on the achievement of operational excellence. Conversely, the manufacturing technology has not effect on operational excellence of Malaysian E&E manufacturing companies in which the hypotheses was not supported. Similarly, transformational leadership style and human resource practices were found to have an effect on the achievement o...

International Journal of Supply Chain Management, 2018

Purpose – The purpose this paper is to examine the relationship between the change management and... more Purpose – The purpose this paper is to examine the relationship between the change management and the operational excellence in the manufacturing companies (i.e. electrical and electronics). Design/ methodology/ approach –This study utilizes causal study using survey methods to ascertain the relationship between the management of change and operational excellence. The samples of the population were selected for the Electrical and Electronics sectors using the systematic random sampling method. Findings – The analysis found significant positive relationships between organic structure, operations strategy, transformational leadership style and human resource practices on operational excellence. The operations strategy influenced the most on the operational excellence. Research implications – The results of this study could promote a better understanding of the operational excellence in the electrical and electronics industry and its implications for activities concerning operation man...

British Journal of Economics, Management & Trade, 2014

Journal of ASEAN Studies, 2014

The literature on new product development is growing but Malaysia manufacturing industry often la... more The literature on new product development is growing but Malaysia manufacturing industry often lacks these discussions. Therefore, this paper focuses on linking the determinants of an effective product development process and new product performance within manufacturing companies across industries in Malaysia that have certain level of new product development activities taking in their organization. Further, the paper organises the burgeoning new product development literature into four main determinants: customer orientation, cross-functional team, new product development team proficiency and management support. The selection of determinants to the theoretical framework is adjusting for manufacturing industry origins in previous written research material. The literature review focuses on the product development process and builds the framework of conceptual model detailing the initialization and implementation stage in the product development process. Two theoretical perspectives h...

The Journal of Organizational Management Studies, 2013

The objective of this paper is to provide the conceptual understanding on the effect of managing ... more The objective of this paper is to provide the conceptual understanding on the effect of managing organizational change and affective commitment to change on operational excellence. This paper attempts to ascertain the relationship between managing organizational change, employees' affective commitment to change and operational excellence. The literature review leads to the development of a conceptual framework that incorporate the influence of management of change to the operational excellence. The operational excellence literature shows on the many important elements as a framework itself. In addition, the paper organises the burgeoning management of change literature into six main elements: leadership style, manufacturing technology, human resource, organizational culture, organizational structure and operations strategy. Based on the literatured syntheses, the authors develop a linkage that the management of change factors and are likely to contribute positively to the operational excellence of the organization only in situations where the employees' committed to change in the management of change efforts. This gaps in the literature also shows that there is a need for a study in the context of the Malaysian Electrical and Electronics (E&E) industry. This research explains that it cannot be used to represent the operational of others industry because the effect of managing organizational change to operational excellence could be different. The limitation suggest a gap for future research by validate others industry. Practical adoption of managing change will improve infrastructural decision areas of manufacturing strategy such as benchmarking, best practices, quality practices and HR policies. The originality in terms of the model to reflects a growing interest in extending operational management paradigms to emerging in developing country context, particularly on the knowledge on the insight of MOC and operational excellence.

The purpose of this study is to enhance the understanding of the relationship between Lean’s soft... more The purpose of this study is to enhance the understanding of the relationship between Lean’s soft factors on Lean’s hard factors and operational excellence of Malaysia manufacturing companies. The study will focus on deployment within Lean’s hard factors included the Lean operation and Lean supply chain under Lean deployment. Based on the literature review, the author has established a linkage that the effect created by Lean’s hard factors is likely to contribute positively to the operational excellence of the company. Besides, the author also wishes to ascertain whether the potential of Lean’s soft factors or Lean engagement has full or partial mediating effect on the model. The theoretical framework is guided by innovation diffusion technology (IDT). The gap in the literature also warrants the need for a contextual study of the Malaysian E&E industry. The limitation suggests a gap for a future research by validating its effectiveness with other industries. Practical adoption of Le...

International Journal of Academic Research in Business and Social Sciences

International Journal of Academic Research in Economics and Management Sciences, Jun 23, 2016

The objective of this study is to investigate the effect of Lean engagement on relationship betwe... more The objective of this study is to investigate the effect of Lean engagement on relationship between lean practices and business excellence of Malaysian Electrical and Electronics (E&E) companies. The study will focus on deployment within lean operation and lean supply chain in the lean deployment. Based on the literature review, the author has established a linkage that effect of lean practices is likely to contribute positively to the business excellence of the company. Besides, the author would like to ascertain the potential of lean engagement whether it has full or partial mediating effects on the model. The theoretical framework is guided by innovation diffusion technology (IDT). The gap in the literature also warrants the need for a contextual study of the Malaysian E&E industry. The limitation suggests a gap for a future research by validating its effectiveness with others industry. Practical adoption of lean practices may improve infrastructural decision areas of manufacturing strategy such as benchmarking, best practices, quality practices and human resource policies. Therefore, it has implication on activities concerning lean engagement, lean effectiveness and business excellence.