Tilia Stingl de Vasconcelos - Academia.edu (original) (raw)
Papers by Tilia Stingl de Vasconcelos
Systemic practice and action research, Mar 12, 2024
The Integrated Science Series aims to publish the most relevant and novel research in all areas o... more The Integrated Science Series aims to publish the most relevant and novel research in all areas of Formal Sciences, Physical and Chemical Sciences, Biological Sciences, Medical Sciences, and Social Sciences. We are especially focused on the research involving the integration of two of more academic fields offering an innovative view, which is one of the main focuses of Universal Scientific Education and Research Network (USERN), science without borders. Integrated Science is committed to upholding the integrity of the scientific record and will follow the Committee on Publication Ethics (COPE) guidelines on how to deal with potential acts of misconduct and correcting the literature.
Constructivist Foundations, 2016
Athens journal of technology & engineering, May 18, 2022
This article explores a comparative study on the Digitalization in Teaching conducted by the FHWi... more This article explores a comparative study on the Digitalization in Teaching conducted by the FHWien der WKW (FHW) at the very beginning of the pandemic, with a follow-up one year later, after the complete changeover to distance learning. The study investigated behaviour and preferences of students and teaching staff as linked to their experience with digital tools both initially and after that year. The results were compared to the results of similar studies, focusing on answering the question about the impact of digital education on the acceptance of the digital tools and processes. This paper presents the findings of the FHW study examining the acceptance or rejection of e-learning by students and teaching staff by exploring their needs, questions, and requests. The research uses acceptance theory in its theoretical underpinnings. Its methodology consists of a quantitative survey of students and teaching staff, as well as the review of studies on related topics. The outcome of this study shows that, after a year of being forced to work with digital tools, attitudes among students and teaching staff generally became more accepting and shifts in their needs and requests could be observed.
Journal of Systemics, Cybernetics and Informatics, 2019
If you travel or interact with larger companies, you probably have noticed some novel practices: ... more If you travel or interact with larger companies, you probably have noticed some novel practices: The next step in automation for travelers has arrived: Recently, air passengers have been able to check in not only themselves but also their luggage. The banking sector is in transition. The number of branches and employees is declining; business is increasingly taking place on the internet and smartphones."Robot lawyers" that support or automate legal processes are the new trend in legal technology. They are expected to offer efficient alternatives to legal services. The above-mentioned examples illustrate a trend that seems to be unstoppable: Automated processes and even artificial intelligence are taking over the services sector. This is the economic sector, where the human workforce was once an indispensable source of added value. Such developments may lead to further questions about our future. From a social system-theoretical point of view, for instance, organizations ar...
Personal knowledge can be lost when workers leave a company or new challenges emerge. Such knowle... more Personal knowledge can be lost when workers leave a company or new challenges emerge. Such knowledge may be important for the value added chain of an organization, and its inaccessibility could be a problem. The work on this thesis seeks to confront this problem with the concept of intangible knowledge. This concept is developed as an observation model for particular situations within organizations, in which specific, useful knowledge is no longer available and being missed. The questions of central interest deal with the possibilities (or potential solutions) that are offered by a cultural theory as well as a sociological systems theory to an observer in terms of organization and knowledge. This thesis reflects on different paths which result from different theoretical approaches regarding the organization's handling of individual and collective knowledge. In addition to social systems theory, the communication and cultural science view was selected for proposing a new understa...
Journal on Systemics, Cybernetics and Informatics, 2016
Knowledge can get lost when workers leave the company, or it may be missed when new challenges em... more Knowledge can get lost when workers leave the company, or it may be missed when new challenges emerge. Specific knowledge may be important for the value-added chain of an organization, and its inaccessibility could be a problem. The work on this paper seeks to juxtapose this problem with the concept of intangible knowledge. This concept is developed as an observation model for particular situations within organisations, in which specific, useful, knowledge is no longer available and is being missed. This paper considers a potentially useful way to deal with absence of such knowledge by using the social science approach. In addition to social systems theory, the communication and cultural science view was selected here to propose a new understanding of the function of knowledge as a communicational or cultural parameter within structures and meanings of a social system. This should facilitate a better perception of the actions and dynamics inside organizations regarding knowledge or ...
Although globalization as a phenomenon is perceived in everyday life as an economic process, it i... more Although globalization as a phenomenon is perceived in everyday life as an economic process, it is strongly connected with culture, knowledge, communication and mediated information, forcing today’s societies to face novel communicative challenges while trying to maintain stability. For post-crisis societies, these challenges represent a new level of complexity to overcome. Many regions in the world still face conflicts and crises and will eventually face similar situations regarding their communication, media and culture. This paper uses data from two empiric studies made in post-crisis societies (Bosnia-Herzegovina and Kosovo; studies in Santos 2010 and Shahini-Hoxhaj 2014) and analyses them through the perspective of cultural science, social systems theory, and systems thinking to answer the question: What kind of system dynamics can be helpful to generate knowledge, assuming the interactive use of media and global connection, and how can media education be an active support for ...
1 For more than two decades now, systemic and systemsbased approaches have been broadly applied i... more 1 For more than two decades now, systemic and systemsbased approaches have been broadly applied in management consultancy. Numerous definitions attempt to describe the added value of a system-based consultancy—and they mostly emphasize a supposedly holistic view of problems and solutions. In Peter Senge’s work The Fifth Discipline, for instance, the organizational learning approach or systems thinking offers perspectives, methods and ideas that are still en vogue. However, as can be seen in the daily work of a systemic consultant, the greatest impact of this kind of work on leadership issues relies on the very basic concepts of distinction-based approaches as described by George Spencer-Brown or Niklas Luhmann. Being aware that any difference, even one that is perceived as small, may be the difference and then using this awareness as an impulse in the target direction is—as it can be shown in various empirical studies (cf. Steve de Shazer or Insoo Kim Berg)[1]—a very fast way for re...
In our daily practice as management consultants we observe disorientation, misconceptions, and op... more In our daily practice as management consultants we observe disorientation, misconceptions, and open questions about the suitability, limitations, and/or benefits of novel management approaches. Certainly, there is a strong demand for up-to-date management practices, though at the same time there exist the dangers of misuse and misleading expectations, not necessarily from malice but rather, according to our experience, from lack of selfobservation. In this context, second-order concepts are revealed to be useful and solution-oriented. Even though in literature we can find approaches to distinguish first-order cybernetics (FOC) from secondorder cybernetics (SOC), none of those focus on organizations as social living systems or the organization’s basic operation: decision making. Consequently, in this paper we discuss the essential ideas of SOC-based management methods and tools, focusing on the dissimilarities of posture and potential performance of these concepts. To contrast them, ...
If you have ever tried to follow a discussion on a controversial topic on any social media platfo... more If you have ever tried to follow a discussion on a controversial topic on any social media platform such as Facebook or Twitter, you may have noticed that even the smallest deviation from the majority opinion can lead to the exclusion of the person from the ongoing discussion. Terms like cancel culture, online bashing, Twitter storm, etc., also describe this kind of disassociating communication. However, every ostracism decreases the size of the remaining in-group, to the point where society could end up fragmented into multitudes of small social systems. On one hand, a democratic society in which a dialog is only possible in smaller units tends to be far more complex and thus far less capable of acting than a society that favors a broader discourse. On the other hand, social interaction that allows and incorporates many different opinions, views, propositions, and conclusions seems to require a large effort. For an open-minded discourse to succeed, our communication shall transcend...
Journal of Systemics, Cybernetics and Informatics, 2019
1 For more than two decades now, systemic and systems-based approaches have been broadly applied ... more 1 For more than two decades now, systemic and systems-based approaches have been broadly applied in management consultancy. Numerous definitions attempt to describe the added value of a system-based consultancy-and they mostly emphasize a supposedly holistic view of problems and solutions. In Peter Senge's work The Fifth Discipline, for instance, the organizational learning approach or systems thinking offers perspectives, methods and ideas that are still en vogue. However, as can be seen in the daily work of a systemic consultant, the greatest impact of this kind of work on leadership issues relies on the very basic concepts of distinction-based approaches as described by George Spencer-Brown or Niklas Luhmann. Being aware that any difference, even one that is perceived as small, may be the difference and then using this awareness as an impulse in the target direction is-as it can be shown in various empirical studies (cf. Steve de Shazer or Insoo Kim Berg)[1]-a very fast way for resilient solutions that include all relevant context factors. Working in organizations as communicating systems on the basis of differentiation/distinction rather than with content or interpretation offers us the possibility to make any goals of any type, even soft ones, manageable and controllable. This paper uses data from an ongoing qualitative study that is part of Philipp Belcredi's 2 postgraduate work and analyses them from the point of view of theoretical concepts of distinction, second order cybernetics and social systems theory. This theoretical analysis spots parameters in solution-focused leadership communication that produce more effective leadership outcomes, in terms of both communication and results, and that locate innovative possibilities for consultancy and leadership offered by aspects of second order observations.
Journal of Systemics, Cybernetics and Informatics, 2019
If you travel or interact with larger companies, you probably have noticed some novel practices: ... more If you travel or interact with larger companies, you probably have noticed some novel practices: • The next step in automation for travelers has arrived: Recently, air passengers have been able to check in not only themselves but also their luggage. • The banking sector is in transition. The number of branches and employees is declining; business is increasingly taking place on the internet and smartphones. • "Robot lawyers" that support or automate legal processes are the new trend in legal technology. They are expected to offer efficient alternatives to legal services. The above-mentioned examples illustrate a trend that seems to be unstoppable: Automated processes and even artificial intelligence are taking over the services sector. This is the economic sector, where the human workforce was once an indispensable source of added value. Such developments may lead to further questions about our future. From a social system-theoretical point of view, for instance, organizations are built through the communication of decisions. However, many of the current trends in business are based on creating machines or procedures that make decisions for people. If machines decide instead of humans, how can we validate humans as decision makers? In this paper, we want to focus on the above question using premises of social system theory and ideas of second-order cybernetics as guides for (a) a better understanding of the dynamics; (b) self-reflection; and (c) adapted perspectives for upcoming challenges.
Journal of Systemics, Cybernetics and Informatics, 2017
Although globalization as a phenomenon is perceived in everyday life as an economic process, it i... more Although globalization as a phenomenon is perceived in everyday life as an economic process, it is strongly connected with culture, knowledge, communication and mediated information, forcing today's societies to face novel communicative challenges while trying to maintain stability. For post-crisis societies, these challenges represent a new level of complexity to overcome. Many regions in the world still face conflicts and crises and will eventually face similar situations regarding their communication , media and culture. This paper uses data from two empiric studies made in post-crisis societies (Bosnia-Herzegovina and Kosovo; studies in Santos 2010 and Shahini-Hoxhaj 2014) and analyses them through the perspective of cultural science, social systems theory, and systems thinking to answer the question: What kind of system dynamics can be helpful to generate knowledge, assuming the interactive use of media and global connection, and how can media education be an active support for the self-organization of a community in a transitional process? The societies in question are not only moving away from dictatorship, but they are also moving towards democracy , and the media as means of communication are contributing to this process. From the point of view of cultural science, the media are no longer just the producer of content for recipients. Media is the venue, the place where information, values and structures can be exchanged and discussed. Recipients and producers of information are now one and the same.
Journal of Systemics, Cybernetics and Informatics, 2016
Knowledge can get lost when workers leave the company, or it may be missed when new challenges em... more Knowledge can get lost when workers leave the company, or it may be missed when new challenges emerge. Specific knowledge may be important for the value-added chain of an organization, and its inaccessibility could be a problem. The work on this paper seeks to juxtapose this problem with the concept of intangible knowledge. This concept is developed as an observation model for particular situations within organisations, in which specific, useful, knowledge is no longer available and is being missed. This paper considers a potentially useful way to deal with absence of such knowledge by using the social science approach. In addition to social systems theory, the communication and cultural science view was selected here to propose a new understanding of the function of knowledge as a communicational or cultural parameter within structures and meanings of a social system. This should facilitate a better perception of the actions and dynamics inside organizations regarding knowledge or the lack thereof.
Systemic practice and action research, Mar 12, 2024
The Integrated Science Series aims to publish the most relevant and novel research in all areas o... more The Integrated Science Series aims to publish the most relevant and novel research in all areas of Formal Sciences, Physical and Chemical Sciences, Biological Sciences, Medical Sciences, and Social Sciences. We are especially focused on the research involving the integration of two of more academic fields offering an innovative view, which is one of the main focuses of Universal Scientific Education and Research Network (USERN), science without borders. Integrated Science is committed to upholding the integrity of the scientific record and will follow the Committee on Publication Ethics (COPE) guidelines on how to deal with potential acts of misconduct and correcting the literature.
Constructivist Foundations, 2016
Athens journal of technology & engineering, May 18, 2022
This article explores a comparative study on the Digitalization in Teaching conducted by the FHWi... more This article explores a comparative study on the Digitalization in Teaching conducted by the FHWien der WKW (FHW) at the very beginning of the pandemic, with a follow-up one year later, after the complete changeover to distance learning. The study investigated behaviour and preferences of students and teaching staff as linked to their experience with digital tools both initially and after that year. The results were compared to the results of similar studies, focusing on answering the question about the impact of digital education on the acceptance of the digital tools and processes. This paper presents the findings of the FHW study examining the acceptance or rejection of e-learning by students and teaching staff by exploring their needs, questions, and requests. The research uses acceptance theory in its theoretical underpinnings. Its methodology consists of a quantitative survey of students and teaching staff, as well as the review of studies on related topics. The outcome of this study shows that, after a year of being forced to work with digital tools, attitudes among students and teaching staff generally became more accepting and shifts in their needs and requests could be observed.
Journal of Systemics, Cybernetics and Informatics, 2019
If you travel or interact with larger companies, you probably have noticed some novel practices: ... more If you travel or interact with larger companies, you probably have noticed some novel practices: The next step in automation for travelers has arrived: Recently, air passengers have been able to check in not only themselves but also their luggage. The banking sector is in transition. The number of branches and employees is declining; business is increasingly taking place on the internet and smartphones."Robot lawyers" that support or automate legal processes are the new trend in legal technology. They are expected to offer efficient alternatives to legal services. The above-mentioned examples illustrate a trend that seems to be unstoppable: Automated processes and even artificial intelligence are taking over the services sector. This is the economic sector, where the human workforce was once an indispensable source of added value. Such developments may lead to further questions about our future. From a social system-theoretical point of view, for instance, organizations ar...
Personal knowledge can be lost when workers leave a company or new challenges emerge. Such knowle... more Personal knowledge can be lost when workers leave a company or new challenges emerge. Such knowledge may be important for the value added chain of an organization, and its inaccessibility could be a problem. The work on this thesis seeks to confront this problem with the concept of intangible knowledge. This concept is developed as an observation model for particular situations within organizations, in which specific, useful knowledge is no longer available and being missed. The questions of central interest deal with the possibilities (or potential solutions) that are offered by a cultural theory as well as a sociological systems theory to an observer in terms of organization and knowledge. This thesis reflects on different paths which result from different theoretical approaches regarding the organization's handling of individual and collective knowledge. In addition to social systems theory, the communication and cultural science view was selected for proposing a new understa...
Journal on Systemics, Cybernetics and Informatics, 2016
Knowledge can get lost when workers leave the company, or it may be missed when new challenges em... more Knowledge can get lost when workers leave the company, or it may be missed when new challenges emerge. Specific knowledge may be important for the value-added chain of an organization, and its inaccessibility could be a problem. The work on this paper seeks to juxtapose this problem with the concept of intangible knowledge. This concept is developed as an observation model for particular situations within organisations, in which specific, useful, knowledge is no longer available and is being missed. This paper considers a potentially useful way to deal with absence of such knowledge by using the social science approach. In addition to social systems theory, the communication and cultural science view was selected here to propose a new understanding of the function of knowledge as a communicational or cultural parameter within structures and meanings of a social system. This should facilitate a better perception of the actions and dynamics inside organizations regarding knowledge or ...
Although globalization as a phenomenon is perceived in everyday life as an economic process, it i... more Although globalization as a phenomenon is perceived in everyday life as an economic process, it is strongly connected with culture, knowledge, communication and mediated information, forcing today’s societies to face novel communicative challenges while trying to maintain stability. For post-crisis societies, these challenges represent a new level of complexity to overcome. Many regions in the world still face conflicts and crises and will eventually face similar situations regarding their communication, media and culture. This paper uses data from two empiric studies made in post-crisis societies (Bosnia-Herzegovina and Kosovo; studies in Santos 2010 and Shahini-Hoxhaj 2014) and analyses them through the perspective of cultural science, social systems theory, and systems thinking to answer the question: What kind of system dynamics can be helpful to generate knowledge, assuming the interactive use of media and global connection, and how can media education be an active support for ...
1 For more than two decades now, systemic and systemsbased approaches have been broadly applied i... more 1 For more than two decades now, systemic and systemsbased approaches have been broadly applied in management consultancy. Numerous definitions attempt to describe the added value of a system-based consultancy—and they mostly emphasize a supposedly holistic view of problems and solutions. In Peter Senge’s work The Fifth Discipline, for instance, the organizational learning approach or systems thinking offers perspectives, methods and ideas that are still en vogue. However, as can be seen in the daily work of a systemic consultant, the greatest impact of this kind of work on leadership issues relies on the very basic concepts of distinction-based approaches as described by George Spencer-Brown or Niklas Luhmann. Being aware that any difference, even one that is perceived as small, may be the difference and then using this awareness as an impulse in the target direction is—as it can be shown in various empirical studies (cf. Steve de Shazer or Insoo Kim Berg)[1]—a very fast way for re...
In our daily practice as management consultants we observe disorientation, misconceptions, and op... more In our daily practice as management consultants we observe disorientation, misconceptions, and open questions about the suitability, limitations, and/or benefits of novel management approaches. Certainly, there is a strong demand for up-to-date management practices, though at the same time there exist the dangers of misuse and misleading expectations, not necessarily from malice but rather, according to our experience, from lack of selfobservation. In this context, second-order concepts are revealed to be useful and solution-oriented. Even though in literature we can find approaches to distinguish first-order cybernetics (FOC) from secondorder cybernetics (SOC), none of those focus on organizations as social living systems or the organization’s basic operation: decision making. Consequently, in this paper we discuss the essential ideas of SOC-based management methods and tools, focusing on the dissimilarities of posture and potential performance of these concepts. To contrast them, ...
If you have ever tried to follow a discussion on a controversial topic on any social media platfo... more If you have ever tried to follow a discussion on a controversial topic on any social media platform such as Facebook or Twitter, you may have noticed that even the smallest deviation from the majority opinion can lead to the exclusion of the person from the ongoing discussion. Terms like cancel culture, online bashing, Twitter storm, etc., also describe this kind of disassociating communication. However, every ostracism decreases the size of the remaining in-group, to the point where society could end up fragmented into multitudes of small social systems. On one hand, a democratic society in which a dialog is only possible in smaller units tends to be far more complex and thus far less capable of acting than a society that favors a broader discourse. On the other hand, social interaction that allows and incorporates many different opinions, views, propositions, and conclusions seems to require a large effort. For an open-minded discourse to succeed, our communication shall transcend...
Journal of Systemics, Cybernetics and Informatics, 2019
1 For more than two decades now, systemic and systems-based approaches have been broadly applied ... more 1 For more than two decades now, systemic and systems-based approaches have been broadly applied in management consultancy. Numerous definitions attempt to describe the added value of a system-based consultancy-and they mostly emphasize a supposedly holistic view of problems and solutions. In Peter Senge's work The Fifth Discipline, for instance, the organizational learning approach or systems thinking offers perspectives, methods and ideas that are still en vogue. However, as can be seen in the daily work of a systemic consultant, the greatest impact of this kind of work on leadership issues relies on the very basic concepts of distinction-based approaches as described by George Spencer-Brown or Niklas Luhmann. Being aware that any difference, even one that is perceived as small, may be the difference and then using this awareness as an impulse in the target direction is-as it can be shown in various empirical studies (cf. Steve de Shazer or Insoo Kim Berg)[1]-a very fast way for resilient solutions that include all relevant context factors. Working in organizations as communicating systems on the basis of differentiation/distinction rather than with content or interpretation offers us the possibility to make any goals of any type, even soft ones, manageable and controllable. This paper uses data from an ongoing qualitative study that is part of Philipp Belcredi's 2 postgraduate work and analyses them from the point of view of theoretical concepts of distinction, second order cybernetics and social systems theory. This theoretical analysis spots parameters in solution-focused leadership communication that produce more effective leadership outcomes, in terms of both communication and results, and that locate innovative possibilities for consultancy and leadership offered by aspects of second order observations.
Journal of Systemics, Cybernetics and Informatics, 2019
If you travel or interact with larger companies, you probably have noticed some novel practices: ... more If you travel or interact with larger companies, you probably have noticed some novel practices: • The next step in automation for travelers has arrived: Recently, air passengers have been able to check in not only themselves but also their luggage. • The banking sector is in transition. The number of branches and employees is declining; business is increasingly taking place on the internet and smartphones. • "Robot lawyers" that support or automate legal processes are the new trend in legal technology. They are expected to offer efficient alternatives to legal services. The above-mentioned examples illustrate a trend that seems to be unstoppable: Automated processes and even artificial intelligence are taking over the services sector. This is the economic sector, where the human workforce was once an indispensable source of added value. Such developments may lead to further questions about our future. From a social system-theoretical point of view, for instance, organizations are built through the communication of decisions. However, many of the current trends in business are based on creating machines or procedures that make decisions for people. If machines decide instead of humans, how can we validate humans as decision makers? In this paper, we want to focus on the above question using premises of social system theory and ideas of second-order cybernetics as guides for (a) a better understanding of the dynamics; (b) self-reflection; and (c) adapted perspectives for upcoming challenges.
Journal of Systemics, Cybernetics and Informatics, 2017
Although globalization as a phenomenon is perceived in everyday life as an economic process, it i... more Although globalization as a phenomenon is perceived in everyday life as an economic process, it is strongly connected with culture, knowledge, communication and mediated information, forcing today's societies to face novel communicative challenges while trying to maintain stability. For post-crisis societies, these challenges represent a new level of complexity to overcome. Many regions in the world still face conflicts and crises and will eventually face similar situations regarding their communication , media and culture. This paper uses data from two empiric studies made in post-crisis societies (Bosnia-Herzegovina and Kosovo; studies in Santos 2010 and Shahini-Hoxhaj 2014) and analyses them through the perspective of cultural science, social systems theory, and systems thinking to answer the question: What kind of system dynamics can be helpful to generate knowledge, assuming the interactive use of media and global connection, and how can media education be an active support for the self-organization of a community in a transitional process? The societies in question are not only moving away from dictatorship, but they are also moving towards democracy , and the media as means of communication are contributing to this process. From the point of view of cultural science, the media are no longer just the producer of content for recipients. Media is the venue, the place where information, values and structures can be exchanged and discussed. Recipients and producers of information are now one and the same.
Journal of Systemics, Cybernetics and Informatics, 2016
Knowledge can get lost when workers leave the company, or it may be missed when new challenges em... more Knowledge can get lost when workers leave the company, or it may be missed when new challenges emerge. Specific knowledge may be important for the value-added chain of an organization, and its inaccessibility could be a problem. The work on this paper seeks to juxtapose this problem with the concept of intangible knowledge. This concept is developed as an observation model for particular situations within organisations, in which specific, useful, knowledge is no longer available and is being missed. This paper considers a potentially useful way to deal with absence of such knowledge by using the social science approach. In addition to social systems theory, the communication and cultural science view was selected here to propose a new understanding of the function of knowledge as a communicational or cultural parameter within structures and meanings of a social system. This should facilitate a better perception of the actions and dynamics inside organizations regarding knowledge or the lack thereof.