Priorities under FCFS-ALIS (original) (raw)

Design Heuristic for Parallel Many Server Systems under FCFS-ALIS

Ivo Adan

ArXiv, 2016

View PDFchevron_right

FCFS parallel service systems and matching models

Ivo Adan

Performance Evaluation

View PDFchevron_right

Queues with skill based parallel servers and a FCFS infinite matching model

Ivo Adan

ACM SIGMETRICS Performance Evaluation Review, 2014

View PDFchevron_right

A skill based parallel service system under FCFS-ALIS — steady state, overloads, and abandonments

Ivo Adan

Stochastic Systems, 2014

View PDFchevron_right

Fluid Models of Parallel Service Systems Under FCFS

Hanqin Zhang

Operations Research

View PDFchevron_right

A queue with skill based service under FCFS-ALIS : steady state, overloaded system, and behavior under abandonments

Ivo Adan

2012

View PDFchevron_right

The impact of a global FCFS service discipline in a two-class queue with dedicated servers

Herwig Bruneel

Computers & Operations Research, 2016

View PDFchevron_right

How many servers are best in a dual-priority FCFS system?

Alan Scheller-wolf

2003

View PDFchevron_right

To Pool or Not to Pool: Queueing Design for Large-Scale Service Systems

Yunan Liu

Operations Research, 2020

View PDFchevron_right

An M=G=2 queue where customers are served subject to a minimum violation of FCFS queue discipline

Sivasamy Ramasamy, Sulaiman Sani

View PDFchevron_right

Analysis Of A FCFS Queue With Two Types Of Customers And Order-Dependent Service Times

Tom Maertens

ECMS 2014 Proceedings edited by: Flaminio Squazzoni, Fabio Baronio, Claudia Archetti, Marco Castellani, 2014

View PDFchevron_right

Staffing Multiskill Call Centers via Linear Programming and Simulation

Pierre L'Ecuyer

Management Science, 2008

View PDFchevron_right

Effect of global FCFS and relative load distribution in two-class queues with dedicated servers

Herwig Bruneel

4OR, 2013

View PDFchevron_right

Ditila Ekmekçiu: Optimizing a call center performance using queueing models– an Albanian case

CSARA - Center for Science, Academic Research and Arts, Ditila Ekmekçiu

View PDFchevron_right

Performance analysis of a discrete-time two-class global-FCFS queue with two servers and geometric service times

Herwig Bruneel

Performance Evaluation, 2017

View PDFchevron_right

A continuous-time queueing model with class clustering and global FCFS service discipline

Dieter Claeys, Herwig Bruneel

Journal of Industrial and Management Optimization, 2013

View PDFchevron_right

Geo (λ)/ Geo (μ) +G/2 Queues with Heterogeneous Servers Operating under FCFS Queue Discipline

R Sivasamy, Sivasamy Ramasamy, Adebayo Fatai Adewole

View PDFchevron_right

Service capacity pooling in M/G/1 service systems

Zied Jemai

2015 International Conference on Industrial Engineering and Systems Management (IESM), 2015

View PDFchevron_right

Product forms for FCFS queueing models with arbitrary server-job compatibilities: an overview

Rhonda Righter

Queueing Systems, 2020

View PDFchevron_right

Routing and staffing in large call centers with specialized and fully flexible servers

Philippe Chevalier

2004

View PDFchevron_right

Queueing models of call centers: An introduction

Ger Koole

Annals of Operations Research, 2002

View PDFchevron_right

Heavy Traffic Analysis of Multi-Class Bipartite Queueing Systems Under FCFS

Rene Caldentey

SSRN Electronic Journal

View PDFchevron_right

K Queue with Additional Servers and Discouragement

Dr. Madhu Jain

2002

View PDFchevron_right

AN M/M+G/2 QUEUE WITH HETEROGENEOUS MACHINES OPERATING UNDER FCFS QUEUE DISCIPLINE

Sivasamy Ramasamy

View PDFchevron_right

Convolution Model of a Queueing System with the cFIFO Service Discipline

Maciej Stasiak

Mobile Information Systems

View PDFchevron_right

A two-class global FCFS discrete-time queueing model with arbitrary-length constant service times

Herwig Bruneel

Top, 2016

View PDFchevron_right

Queuing Models-A Call Center Case

Ditila Ekmekçiu

2017

View PDFchevron_right

USING MULTI SERVER QUEUEING MODEL TO IMPROVE SERVICE DELIVERY

Ikechukwu E . Onyenwe

Journal of Basic Physical Research, 2011

View PDFchevron_right

Design and evaluation of overloaded service systems with skill based routing, under FCFS policies

Marko Boon

Performance Evaluation, 2013

View PDFchevron_right

Analysis of a two-class single-server discrete-time FCFS queue: the effect of interclass correlation

Tom Maertens

TOP

View PDFchevron_right