Official Journal of NASSM A Critical Review of Theoretical and Methodological Issues in Consumer Satisfaction Research and Recommendations for Future Sport Marketing Scholarship (original ) (raw )Cognitive–affective model of consumer satisfaction. An exploratory study within the framework of a sporting event
José García
Journal of Business Research, 2007
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Empirical Analysis on the Influence of Individual Characteristics and Consumption Motivation on Sports Consumption Satisfaction
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IJSES, 2024
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Consumer complaint behaviour in sport consumption: a theoretical model
Michael Volkov
Proceedings of the …, 2005
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Abel Correia , Rui Biscaia , Vera Pedragosa
Motriz, 2015
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Jane Summers
2005
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Sport Consumer Behavior Research: Improving Our Game
Daniel C Funk
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Consumer Satisfaction Theories: A Critical Review
Atila Yuksel
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Claudio Sampaio
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Consumers' Perceived Value of Sport Team Games - A multi-dimensional approach
Thilo Kunkel
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Sergiu Rusu
Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie, 2014
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The role of service quality and ticket pricing on satisfaction and behavioural intentions within professional football
Rui Biscaia
International Journal of Sports Marketing & Sponsorship, 2013
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Measuring season ticket holder satisfaction: Rationale, scale development and longitudinal validation
Heath McDonald
Sport Management Review, 2013
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Effect of price increases on future intentions of sport consumers
Ferran Calabuig Moreno , Vicente Javier Prado GascÓ , jm np , Vicente Año
Journal of Business Research, 2014
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SPECTATOR RESPONSES TO PERCEPTIONS OF THE SPORT PRODUCT
Daniel C Funk
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Sport Events Customers’ Behavior in the Light of Hedonic Consumption
Mihai Andronie
International Journal of Marketing Studies, 2020
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The role of perceived value and emotions in the satisfaction and future intentions of spectators
Inga Butiene
Engineering Economics, 2016
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Validation of Evenserv-Short: A brief measure of customer satisfaction with game day services
Christopher L Newman
Managing Service Quality: An International Journal, 2012
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Mac Harley
1989
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Bridging the gap for destination extreme sports: A model of sports tourism customer experience
Phil Klaus
Journal of Marketing Management, 2011
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The uniqueness of sport: Testing against marketing's empirical laws
Reggina Virginia
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Effect of service quality and perceived value on satisfaction: An exploratory study of basketball spectators
Ferran Calabuig Moreno
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Moderating role of team identification on the relationship between service quality and repurchase intentions among spectators of professional sports
Nicholas D Theodorakis
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The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre
Duncan Murray
Sport Management Review, 2002
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Testing a Structural Model of Constraints Negotiation in Spectator Sports: The Moderating Effect of Satisfaction with Marketing Strategies
Ian Rotherham
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Predicting spectators' behavioural intentions in professional football: The role of satisfaction and service quality
Nicholas D Theodorakis
2013
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Investigating the satisfaction of active event sport tourists
Marko Perić
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Satisfaction Levels of Sports Event Participants
Elif Bozyigit
Journal of Education and Learning, 2020
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A study of the relationship between the quality of services and customers' satisfaction with the recreational sport programs with regard to the moderating role of …
Farzad Ghafouri
World Applied Sciences …, 2012
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Customers' Buying Intention on Sports Products Domestic Brands
Seyed Jalal Hasanzadeh , Sports Business Journal
2022
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Systematically varying consumer satisfaction and its implications for product choice
Adam Finn
2000
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Athletic goal achievement: A critical antecedent of event satisfaction, re-participation intention, and future exercise intention in participant sport events
Jeremy Jordan
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Insights into customer experience in sports retail stores
Mike Peters
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Consumer behaviour and sport services: an examination of fitness centre loyalty
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