Stripping customers' feedback on hotels through data mining: the case of Las Vegas Strip (original) (raw)

Predicting Key Factors Impacting Online Hotel Ratings Using Data Mining Approach: A Case Study of the Makkah City of Saudi Arabia

Harman Singh

International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 2021

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The Reason Behind the Rating: Text Mining of Online Hotel Reviews

Azar Shahgholian

2018 IEEE 20th Conference on Business Informatics (CBI)

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Evaluating a guest satisfaction model through data mining

Sérgio Moro

International Journal of Contemporary Hospitality Management

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Hotel Preference Rank based on Online Customer Review

Andry Alamsyah

Test Engineering and Management, 2020

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Know your Hotels Well! an Online Review Analysis using Text Analytics

Zuraini Zainol, Angela S H Lee

International Journal of Engineering & Technology, 2018

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Opinion Mining of Tripadvisor Review Towards Five-Star Hotels in Bandung City

Andry Alamsyah

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IJERT-Machine Learning as A Tool for Analysing Hotel Online Reviews

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International Journal of Engineering Research and Technology (IJERT), 2019

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Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews

Anil Bilgihan

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Machine Learning as A Tool for Analysing Hotel Online Reviews

Anurag Aeron

International journal of engineering research and technology, 2019

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A (diamond) cut above the rest: Improving hotel operations based on TripAdvisor rating attributes

Suzanne Bagnera

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United Nations World Tourism Organization Study on Online Guest Reviews and Hotel Classification Systems: An Integrated Approach

Chris K Anderson

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Exploring Bidirectional Performance of Hotel Attributes through Online Reviews Based on Sentiment Analysis and Kano-IPA Model

Yumei Zhong

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The Impact of Online Reviews and Ratings on Customer Hotel Preferences, Case Study: Tripadvisor

Robert La Are

ICONIET PROCEEDING, 2019

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Hotel customer segmentation and sentiment analysis through online reviews: an analysis of selected European markets

Tourism & Management Studies

Tourism & Management Studies, 2022

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Prediction and Analysis of Hotel Ratings from Crowd-Sourced Data

Benedita Malheiro

Advances in Intelligent Systems and Computing, 2017

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Assessing Reliability of Social Media Data: Lessons from Mining TripAdvisor Hotel Reviews

Qianzhou Du

Information and Communication Technologies in Tourism 2017, 2017

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Evaluation of Online Booking System Reviews: Greek Tourists’ Perspective in Booking Behavior Evaluation Explored via Data Mining Techniques during Economic Recession

Gerasimos Panas

SSRN Electronic Journal

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Performance Evaluation of Learners for Analyzing the Hotel Customer Sentiments Based on Text Reviews

Dr. Dilip Singh Sisodia

Asset Analytics, 2019

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Study the impact of Booking. com user scores and reviews in hotel management

Fernando Belfo

2009

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PERFORMANCE IMPROVEMENT IN BUDGET HOTELS THROUGH CONSUMER SENTIMENT ANALYSIS USING TEXT MINING

Subhayan Chakraborty, Debarshi Mukherjee's lab, lokesh kumar jena

Book Chapter in Emerald Publishing Limited, 2023

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The Identification of Noteworthy Hotel Reviews for Hotel Management

Chiayu Lai

Pacific Asia Journal of the Association For Information Systems, 2015

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Machine learning Techniques for Hotel Online Reputation

Anurag Aeron

International Journal of Innovative Technology and Exploring Engineering, 2019

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Leveraging national tourist offices through data analytics

Paulo Rita

International Journal of Culture, Tourism and Hospitality Research, 2018

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A Novel Categorization of Key Predictive Factors Impacting Hotels' Online Ratings: A Case of Makkah

Harman Singh

Sustainability, 2022

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Mining online user-generated content: Using sentiment analysis technique to study hotel service quality

Qing Cao

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Predicting Conversion Rates in Online Hotel Bookings with Customer Reviews

Xi Wang

Journal of Theoretical and Applied Electronic Commerce Research

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Customers’ Satisfaction and Preferences Using Sentiment Analysis on Traveloka: The Case of Yogyakarta Special Region Hotels

Lilis Kurniasari

Proceedings of the 1st UMGESHIC International Seminar on Health, Social Science and Humanities (UMGESHIC-ISHSSH 2020), 2021

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Travelers decision making using online review in social network sites: A case on TripAdvisor

sarmina Samad

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IJERT-Sentiment Analysis of Customers Opinions on Hotel Stays using Voted Classifier

IJERT Journal

International Journal of Engineering Research and Technology (IJERT), 2020

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Examination of Urban Hotels Online Review Site Performance with a Comparative Approach based on TripAdvisor and Booking

Ramazan Bayer

Journal of Business Research - Turk, 2017

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Are the States United? An Analysis of U.S. Hotels’ Offers Through TripAdvisor’s Eyes

Paulo Rita

Journal of Hospitality & Tourism Research, 2019

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