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Banking system occupies an important place in Indian economy. It provides various services to its customer. The nature of its services has evolved as the advancement of technology. It has become most challengeable to understand the... more
Banking system occupies an important place in Indian economy. It provides various services to its customer. The nature of its services has evolved as the advancement of technology. It has become most challengeable to understand the customer satisfaction with quality of services. The present investigation was planned with the objective to analyse the customer choice towards the services provided by the bank. The research data was collected by the various bank customers for analysing the service quality from the ratings provided by the customer. In this regard, this research paper focuses with a purpose to report the findings of selected banking services which are used by the customers in India.
The International Journal of Finance and Market Research (BIJFMR) is an open access peer-reviewed journal that publishes articles which contribute new results in all the areas of Finance and Market Research. Authors are solicited to... more
The International Journal of Finance and Market Research (BIJFMR) is an open access peer-reviewed journal that publishes articles which contribute new results in all the areas of Finance and Market Research. Authors are solicited to contribute to the journal by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant advances in this area.
The BOHR International Journal of Finance and Market Research (BIJFMR) is an open access peer-reviewed journal that publishes articles which contribute new results in all the areas of Finance and Market Research. Authors are solicited to... more
The BOHR International Journal of Finance and Market Research (BIJFMR) is an open access peer-reviewed journal that publishes articles which contribute new results in all the areas of Finance and Market Research. Authors are solicited to contribute to the journal by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant advances in this area.