Workgroups Research Papers - Academia.edu (original) (raw)

Research related to the natural environment in operations management is still in its infancy. The relatively few studies to date have primarily emphasized environmental issues relating to process technologies, quality, new product... more

Research related to the natural environment in operations management is still in its infancy. The relatively few studies to
date have primarily emphasized environmental issues relating to process technologies, quality, new product development,
and supply chain management. This paper reports on the work of a focus group of environmental and operations
management researchers, which generated a broad framework useful for identifying fruitful research opportunities. This
framework is structured along two dimensions: level of analysis and process of environmental improvement. Research areas
identified by the focus group to be most promising subsequently were mapped onto this framework. Strong opportunities for
building our understanding of environmental issues and improving practice are evident in the areas of manufacturing
strategy, quality, supply chain management, and technology management. Research on intra- and inter-firm diffusion of best
practices, environmental technology investment and transfer, and measurement of environmental performance promises to
lead to a more integrative view of environmental operations management.

We investigate forgiveness as a human service employee coping response to client-instigated victimizations and further explore the role of workgroup conflict in 1) facilitating this response, and 2) influencing the relationship between... more

We investigate forgiveness as a human service employee coping response to client-instigated victimizations and further explore the role of workgroup conflict in 1) facilitating this response, and 2) influencing the relationship between victimization and workplace outcomes. Using the theoretical lens of Conservation of Resources (Hobfoll, 1989), we propose that employees forgive clients – especially in the context of low workgroup conflict. From low to moderate levels of client-instigated victimization, we suggest that victimization and forgiveness are positively related; however, this positive relationship does not prevail when individuals confront egregious levels of victimization (i.e., an inverted-U shape). This curvilinear relationship holds under low but not under high workgroup conflict. Extending this model to workplace outcomes, findings also demonstrate that the indirect effects of victimization on job satisfaction, burnout, and turnover intentions are mediated by forgiveness when workgroup conflict is low. Experiment- and field-based studies provide evidence for the theoretical model.

La experiencia “Trabajar con desconocidos” es un formato de trabajo en equipo entre estudiantes, que siendo estos siempre de diferentes procedencias culturales, están invitados a trabajar a lo largo del curso académico con un compañero... more

La experiencia “Trabajar con desconocidos” es un formato de trabajo en equipo entre estudiantes, que siendo estos siempre de diferentes procedencias culturales, están invitados a trabajar a lo largo del curso académico con un compañero que desconocen. Un ejercicio que investiga el conocimiento implícito de aprender nuestra cultura arquitectónica mediante la comparación con otra totalmente ajena. Esta experiencia, desarrollada por la UD Soriano de la Escuela Técnica Superior de Arquitectura de Madrid junto a cinco universidades internacionales, apuesta por formas de trabajo externas a la propia universidad. Formas de trabajo que se presentan en la disciplina de la arquitectura como un reto sobre el trabajo en equipo, y no solo con miembros que se conocen entre sí, que es lo que sucede habitualmente en las asignaturas taller como en Proyectos Arquitectónicos, sino con miembros realmente desconocidos entre sí, personas ajenas a nuestra cultura o afecciones intelectuales. La enseñanza universitaria debe afrontar esta carencia.
“Working with strangers” is an experience of team working between students from different cultural origins, which are invited to work during the course with an unknown partner. It is an exercise that finds out, through the comparison with a totally different culture, the implicit knowledge of learning our own architectural culture. This experience, developed by the UD Soriano from the Architectural School of Madrid in collaboration with other five international universities, goes for ways of working that are external from university. Ways of working that face a challenge of team working with known partners and also with completely unknown ones. The first ones are so common in the way of teaching Architectural Projects subjects; the second ones are strange people foreign to our cultural and intellectual affections that will make us doubt and wonder. University education must address this lack.