| dbo:abstract |
Customer Intelligence (CI) je proces shromažďování a analýzy informací o zákaznících, jejich podrobnostech a aktivitách s cílem budovat hlubší a efektivnější vztahy se zákazníky a zlepšit rozhodování prodejců. (cs) Customer intelligence (CI) as part of business intelligence is the process of gathering and analyzing information regarding customers, and their details and activities, to build deeper and more effective customer relationships and improve decision-making by vendors. (en) Inteligencia del cliente (Customer intelligence CI en inglés) es el proceso de reunir y analizar información relativa a los clientes; sus detalles y sus actividades, con el fin de construir relación con el cliente más profunda y efectiva, así como mejorar la toma de decisiones estratégicas. (es) La veille de la clientèle (en anglais, customer intelligence) est le processus de collecte et d'analyse des données concernant les clients, leurs coordonnées et leurs activités, afin d'établir des relations plus profondes et plus efficaces avec la clientèle et d'améliorer la prise de décision des entreprises. (fr) |
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dbc:Customer_relationship_management dbc:Business_intelligence |
| gold:hypernym |
dbr:Process |
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dbo:Election |
| rdfs:comment |
Customer Intelligence (CI) je proces shromažďování a analýzy informací o zákaznících, jejich podrobnostech a aktivitách s cílem budovat hlubší a efektivnější vztahy se zákazníky a zlepšit rozhodování prodejců. (cs) Customer intelligence (CI) as part of business intelligence is the process of gathering and analyzing information regarding customers, and their details and activities, to build deeper and more effective customer relationships and improve decision-making by vendors. (en) Inteligencia del cliente (Customer intelligence CI en inglés) es el proceso de reunir y analizar información relativa a los clientes; sus detalles y sus actividades, con el fin de construir relación con el cliente más profunda y efectiva, así como mejorar la toma de decisiones estratégicas. (es) La veille de la clientèle (en anglais, customer intelligence) est le processus de collecte et d'analyse des données concernant les clients, leurs coordonnées et leurs activités, afin d'établir des relations plus profondes et plus efficaces avec la clientèle et d'améliorer la prise de décision des entreprises. (fr) |
| rdfs:label |
Customer Intelligence (cs) Inteligencia del cliente (es) Customer intelligence (en) Veille de la clientèle (fr) |
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