Hanifa Maulani Ramadhan - Academia.edu (original) (raw)

Papers by Hanifa Maulani Ramadhan

Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, Oct 25, 2021

Media Bina Ilmiah, Oct 8, 2019

Masih adanya permasalahan pada pengembangan desa wisata dari segi sumber daya manusia yang mumpun... more Masih adanya permasalahan pada pengembangan desa wisata dari segi sumber daya manusia yang mumpuni dalam pengelolaan, teknologi, dan pemasaran di era industry 4.0 ini menjadi alasan adanya penelitian ini. Alasan lainnya adalah hasil panen yang berlebih belum berhasil dipasarkan dengan baik dan belum banyak informasi untuk wisatawan terkait adanya desa wisata. Penelitian dilakukan di dusun princi, desa gedongkulon, kabupaten malang. Penelitian ini meneliti keyakinan diri masyarakat dalam beberapa peran media sosial. Media sosial menjadi fokus media teknologi pemasaran yang diteliti., apalagi wisatawan yang berada pada generasi milineal adalah pengguna aktif media sosial. Tujuan dari penelitian ini adalah untuk mengetahui terkait sejauh mana dampak dengan technology self efficacy dan digital marketing tourism pada perkembaangan desa wisata. Penelitian ini menggunakan pendekatan kualitatif. Hasilnya keyakinan diri masyarakat dusun princi bahwa media sosial memperluas jangkauan pasar wisata, digunakan sebagai perencanaan perjalanan wisata, selama perjalanan wisata, evaluasi perjalanan wisata, memperkuat promosi dan komunikasi dengan konsumen, dan untuk distribusi produk pariwisata belum terbangun. Dikarenakan belum memiliki arah pemasaran yang terukur pada pemasaran desa wisata, masyarakat belum berani mengambil resiko dengan menggunakan teknologi baru untuk pemasaran produk desa wisata. Hasil penelitian ini sebagai acuan penerapan media sosial sebagai media digital marketing untuk menarik wisatawan terutama pada generasi milineal.

Journal of science & technology policy management, Oct 2, 2019

Purpose-This paper aims to know the interest of leading small-and medium-sized enterprises (SMEs)... more Purpose-This paper aims to know the interest of leading small-and medium-sized enterprises (SMEs) of Y generation in Surabaya City using mobile commerce, identify the effort that has been done by the leading SMEs actors of Y generation in Surabaya City to expand its business network by using mobile commerce, and analyze the success rate of the use of mobile commerce to expand the business network of leading SMEs of Y generation in Surabaya City. Design/methodology/approach-This research is designed using qualitative method. The research is directed more toward a research with phenomenological approach because the research also gives the description related to the phenomena in the field to the actor of SMEs and Disperdagin of Surabaya City. The researcher picks Surabaya City as the location by considering the following: the number of SMEs in the Surabaya city is greater than any other cities in East Java considering that Surabaya is the capital of East Java. The number of SMEs is 37,906 units; it means that Surabaya is a city with high economic activity and this place is also the largest trading city after Jakarta. Based on the number of SMEs mentioned above, in this research, only leading SMEs are taken amounted to 161 leading SMEs in the Surabaya City. Information or technological exchange and development are faster compared to other cities because most of the community living in this city uses information technology in running their business. Findings-SME actors in Surabaya city have high interest in using m-commerce. In expanding the network, the SME actors use online media. The SME actors in Surabaya have successfully expanded the business network through online marketing by using m-commerce to overseas including Germany, France, South Korea and the UK. Effective model is needed for the policy in Surabaya city is Disperdagin has its own website to overshadow all SMEs in Surabaya City, and identify the role of Disperdagin to SME or vice versa, and clustering SMEs in Surabaya such as cluster of handicraft and Food and Beverage (MAMIN). Factors that are the advantages of using m-commerce are wider business network; increasing sales; adding resellers and buyers; smooth business transaction; development of product innovation, process and marketing; the facilities provided by the government; and easy to use m-commerce application. Originality/value-This is one of few papers that study the interest of SMEs actor in using mobile commerce in effort to expand business network. The use of m-commerce will grow the business capability of SMEs, thus increasing the role of SMEs as the counterweight to the structure of the national economy. Therefore, the government policy related to the use of e-commerce and m-commerce is very important to be socialized to business actors, especially the SMEs.

This study's purpose is to determine the evaluation of the application of "APEL MALANG APPLICATIO... more This study's purpose is to determine the evaluation of the application of "APEL MALANG APPLICATION" (North Malang Tax Service Office Application). This application is one of the e-government services that is expected to improve the quality of taxation performance and user satisfaction. The main service of this application is to provide online queuing services that can be accessed through Android-based gadgets. This research focuses on system quality and service quality. The qualitative method is used in this study. The results of this study are the quality of the system used in Apel Malang applications is good but there are still some obstacles that occur such as still using retrieval of queue numbers per the days specified by the user and there is a time limit in the process of retrieving queue numbers other than it still experiences several errors caused by a server is down. While the quality of application services for Apel Malang application has also provided several supporting services that make it easier for taxpayers to get relevant and up-to-date tax information, also, it is known that satisfaction with application quality is lacking and the user interface is also less attractive but in terms of utilization is very good. Furthermore, in application development planning it is known that a synchronization system will be developed such as WhatsApp, logging in with a Taxpayer ID, creating a Billing ID that is connected to the application, and a tax calculator. Apel Malang applications are worthy of continuous application with relevant developments.

Proceedings of the 3rd Annual International Conference on Public and Business Administration (AICoBPA 2020), 2021

One of the implementations of information technology in the field of taxation is marked by tax re... more One of the implementations of information technology in the field of taxation is marked by tax reform to improve services to taxpayers and to create modern tax administration. The Directorate General of Taxes develops cooperation programs with other agencies related to create golden tax generation of Indonesia by 2045 including tax volunteers program. The performance of tax volunteers is an important thing to evaluate the success of tax inclusion. One of the tasks carried out by tax volunteers is to provide assistance in the tax reporting period. However, the COVID-19 pandemic has in the termination of face-to-face services by the Directorate General of Taxes, so taxpayers are asked to carry out tax reporting online. This does not stop the assistance provided by tax volunteers. Therefore, this study aims to analyze the performance of individual tax volunteers based on conceptual and adaptive performance during a pandemic. The survey was conducted on 100 respondents, namely individual income taxpayers who have been assisted by tax volunteers in the tax reporting process. The results of the analysis show that the performance of tax volunteers is assessed both in terms of conceptual and adaptive performance.

Proceeding of International conference on Innovation and Technology (ICIT)2020

The concept of Public Private Partnerships (PPPs) has been accepted as one of viable alternative ... more The concept of Public Private Partnerships (PPPs) has been accepted as one of viable alternative to promote the infrastructure development. Yet, recently some of government institutions have been applied PPPs for developing local tourism site for their region. The situation is going to be more complex when the PPPs deal with some non-physical attributes and generate several shortcomings. Therefore the need of specific model to cover PPPs as the concept and tourism development as its substance is become essential. This research attempts to explore the model by using a specific review toward the recent literatures and theories. It is conducted by contextual approaches intended to adjust with Indonesian tourism development. The result of this research has described the specific model which is constructed from the series of literature discussion from previous studies. It has designed to minimize the weakness and vulnerable points from PPPs for tourism development.

Berdikari: Jurnal Pengabdian Masyarakat Indonesia

Introduction: Badan Usaha Milik Desa or BUMDes in Government Regulation Number 11 of 2021 concern... more Introduction: Badan Usaha Milik Desa or BUMDes in Government Regulation Number 11 of 2021 concerning BUMDes are legal entities established by villages or with villages to manage businesses, utilize assets, develop investment and productivity, provide services, or provide other types of companies. For the most excellent welfare of the village community. In its application, BUMDes (which in this study is "BUMDes Pandemas Mulya") is expected to be able to collaborate with stakeholders and other parties such as investors, communities, and the people to form a so-called Penta helix so that the capacity and capability of the BUMDes can increase significantly. However, in reality, BUMDes still need to catch up to the target set by the Ministry. Therefore, a tool was created that can increase the capacity and capability of BUMDes itself by utilizing digital technology called "BUMDes Institute Platform Learning." Method: In general, the implementation of creating the &quo...

Policy & Governance Review

The limitation of the government's budget is sometimes unable to accommodate the overall dema... more The limitation of the government's budget is sometimes unable to accommodate the overall demand of infrastructure development which requires a large investment. Yet, the Public-Private Partnership (PPP) has been recognized as one of promising tool to build cross-sectoral collaboration to support insfrastructure development within the last few decades. Indonesia has several frameworks of PPP cooperation to accomplish development goals as stated in The Minister of Development Planning Act No. 4/2015. Despite several frameworks provided by the government. This research uses a qualitative approach which is conducted through interviews with several key informants as well as relevant observation. The result of this research shows that PPP has been fully implemented in Lamongan. Through the attractiveness of marine tourism, the local government of Lamongan Regency is looking for investment in tourism development through PPP. Wisata Bahari Lamongan and Mazola (Maharani Zoo Lamongan) are...

E-TPT is an android-based application that is used in carrying out public services, especially in... more E-TPT is an android-based application that is used in carrying out public services, especially in the field of taxation. The main service of this application is the online queue menu, but in its implementation the use of this application is still experiencing some problems so that follow-up is needed in overcoming the problem. The purpose of this study was to determine and explain the effect of perceived ease and usefulness on user satisfaction and behavioral interest in using the E-TPT Application. Therefore, research is carried out using quantitative methods and involves a number of theories to evaluate the use of applications, the theoretical models used include Theory Acceptance Model (TAM), Theory Reaction Action (TRA), accompanied by model development which includesPerceived usefulness, Perceived ease of use,Behavioral Intention to Use, and User Satisfaction. Perceived usefulness has a significant effect on user satisfaction, perceived usefulness has a significant but not sign...

Law Number 6 of 2014 concerning village stipulation is meant in developing village potential and ... more Law Number 6 of 2014 concerning village stipulation is meant in developing village potential and assets in order to develop together, and advance the economy of rural communities. This is an opportunity for every village to develop every potential they have. It needs to be highlighted that Tawang Argo Village, Karangploso Subdistrict, Malang Regency is experiencing maximixing the facilities available in Universitas Brawijaya Educational Forest (Hutan UB). This study aims to map the potential that is capable and developed in Tawang Argo Village. This study uses a qualitative approach and strengthens SWOT, EFAS, and IFAS analysis. Several factors found from the results of this study include: 1) lack of product innovation; 2) land conditions in the highlands that are not supported by economic commodities; 3) lack of creativity in the community; and 4) small market opportunities. Imaging which shows that Tawang Village is very appropriate to build House of Mushrooms as a potential solut...

JOURNAL OF APPLIED BUSINESS ADMINISTRATION, 2018

Jurnal Administrasi Bisnis, Aug 15, 2013

Tujuan diadakan penelitian ini adalah mengetahui dan menganalisis implementasi sistem informasi k... more Tujuan diadakan penelitian ini adalah mengetahui dan menganalisis implementasi sistem informasi klaim serta sistem dan prosedur klaim yang diterapkan di Asuransi Takaful Umum Kantor Pemasaran Surabaya. Adanya peningkatan jumlah pengguna asuransi di Indonesia serta masih terdapat permasalahan terkait efektifitas dan efisiensi penggunaan sistem menjadi alasan dilakukanya penelitian ini. Implementasi sistem yang baik pada proses penanganan klaim merupakan hal yang sangat penting, apabila dalam proses implementasinya masih ada permalahan itu artinya perlu adanya pembenahan dalam pengimplementasian sistem klaim untuk selanjutnya. Pengimplementasian sistem yang baik akan mampu memberikan pelayanan yang baik kepada pengguna sistem tersebut. Berdasarkan penelitian yang telah dilakukan oleh peneliti Asuransi Takaful Umum menggunakan GTS (General Takaful System) sebagai aplikasi utama untuk semua kegiatan departemen. Penelitian ini menunjukkan bahwa terdapat beberapa masalah yang terjadi pada sistem yang selama ini diterapkan diantaranya adalah masih sering terjadi eror/not responding, database yang perlu diperbaiki, prosedur pengajuan klaim hingga pembayaran yang masih belum efisien, dan pada user itu sendiri. Maka peneliti memberikan usulan solusi masalah yaitu dengan membenahi database yang diterapkan, mengefisiensikan prosedur klaim, meningkatkan teknologi yang digunakan, dan meningkatkan kualitas user. Dengan sistem yang baik, sistem informasi klaim dapat terimplementasikan dengan efektif dan efisien sehingga kinerja pelayanan pun meningkat. Kata kunci: analisis implementasi sistem informasi klaim pada asuransi syariah

Journal of Science and Technology Policy Management, 2019

Purpose This paper aims to know the interest of leading small- and medium-sized enterprises (SMEs... more Purpose This paper aims to know the interest of leading small- and medium-sized enterprises (SMEs) of Y generation in Surabaya City using mobile commerce, identify the effort that has been done by the leading SMEs actors of Y generation in Surabaya City to expand its business network by using mobile commerce, and analyze the success rate of the use of mobile commerce to expand the business network of leading SMEs of Y generation in Surabaya City. Design/methodology/approach This research is designed using qualitative method. The research is directed more toward a research with phenomenological approach because the research also gives the description related to the phenomena in the field to the actor of SMEs and Disperdagin of Surabaya City. The researcher picks Surabaya City as the location by considering the following: the number of SMEs in the Surabaya city is greater than any other cities in East Java considering that Surabaya is the capital of East Java. The number of SMEs is 37...

Proceedings of the 3rd Annual International Conference on Public and Business Administration (AICoBPA 2020)

Proceedings of the 2nd Annual International Conference on Business and Public Administration (AICoBPA 2019)

Improving the formation of tax administration capacity is indispensable since it may lead to the ... more Improving the formation of tax administration capacity is indispensable since it may lead to the potentially unstable tax ratio in Indonesia in the next few years. The delivery of information to the taxpayer becomes essential in revamping the tax administration. In the area studied in Malang city, information asymmetry (imbalance) occurs for taxpayers of Individual Income Tax on MSMEs. There are four subdistricts and four types of businesses of 226 businesses but the tax compliance in the Malang city merely reaches 88%. Thus, it is necessary to identify the problems of socialization and the use of media that has been carried out and provide suggestions that can be utilized by the Regional Office of DJP East Java III using social media approach through segmentation and socialization for target participants of individual income tax MSMEs in Malang City based on Government Regulation No. 46. Research findings revealed the importance of using more advanced technology in tax dissemination. In addition, there is also a need for synergy between the community and government in order to achieve the success of technological media based tax socialization for creating more effective form of communication by considering tax sector as one of the main sectors supporting national economy.