The Impact of Service Quality, Company Image and Switching Barrier on Customer Retention: Mediating Role of Customer Satisfaction (original) (raw)

Mediating Effect of Corporate Image and Students’ Satisfaction on the Relationship Between Service Quality and Students’ Loyalty in TVET HLIs

sallaudin hassan

Asian Academy of Management Journal

View PDFchevron_right

The Effect Of Total Service Quality And Private University Image Towards Satisfaction And University Student Loyalty By Feliks Anggia, Hotman Panjaitan

Hotman Panjaitan

View PDFchevron_right

Assessing the Causal Relationship of Service Quality and Corporate Image on Student Satisfaction and Loyalty among the Technical Universities Students

sallaudin hassan

International Journal of Innovative Technology and Exploring Engineering

View PDFchevron_right

The Effect of Service Quality, Corporate Image, and Price Perceived in Creating Customer Satisfaction and Loyalty on Education Business

bryan givan

Esensi: Jurnal Bisnis dan Manajemen

View PDFchevron_right

The Importance of Service Quality and Institutional Image on Customer Satisfaction

IOSR Journals

View PDFchevron_right

The Influence of Service Quality and Company Image to Customer Loyalty through Corporate Customer Satisfaction on XXX Group

International Journal of Research & Review (IJRR)

https://www.ijrrjournal.com/IJRR\_Vol.8\_Issue.8\_Aug2021/IJRR-Abstract029.html, 2021

View PDFchevron_right

Mediating Effect of Corporate Image and Student Satisfaction on the Relationship Between Service Quality and Student Loyalty in Higher Tvet Universities

sallaudin hassan

2018

View PDFchevron_right

Investigation on Mediating Role of Corporate Image of University on the Link Between Service Quality and Student Loyalty

ishamuddin mustapha

Journal of critical reviews, 2020

View PDFchevron_right

GSB STUDENT'S CONTRIBUTION THE EFFECTS OF PERCEIVED SERVICE QUALITY, CORPORATE IMAGE, CUSTOMER SATISFACTION AND SWITCHING COSTS ON CUSTOMER LOYALTY IN VIETNAMESE PRIVATE BANKS: A STUDY OF ASIA COMMERCIAL BANK IN HO CHI MINH CITY

Huong Phung Thi

View PDFchevron_right

Customer Loyalty: The Effect of Service Quality, Corporate Image, Customer Relationship Marketing and Customer Satisfaction as Intervening Variable-An Empirical Analysis of Bank Customers in Malang City

Marketing and Branding Research (MBR)

Canadian Institute for Knowledge Development (CIKD)

View PDFchevron_right

Service Quality and Business School Image using SEM: A Mediating of Relationship Quality Variable on Students Loyalty

Imam Nur Aryo, IOSR Journals

View PDFchevron_right

Exploring Mediating Role of Corporate Image between Service Quality and Student Loyalty using PLS-SEM

sallaudin hassan

International Journal of Innovative Technology and Exploring Engineering, 2020

View PDFchevron_right

The effect of corporate image, customer perceived value, relationship quality and switching intention among Islamic banking customers in Malaysia / Nor Hashima Hashim , Sharifah Latifah Syed A. Kadir

nor hashima hashim

2010

View PDFchevron_right

The Associations Between Service Quality, Corporate Image, Customer Satisfaction and Loyalty: Evidence from Malaysian Hotel Industry

Dr.Shaheen Mansori

Journal of Hospitality Marketing & Management

View PDFchevron_right

Measuring the Effect of Service Quality and Corporate Image on Student Satisfaction and Loyalty in Higher Learning Institutes of Technical and Vocational Education and Training

sallaudin hassan

International Journal of Engineering and Advanced Technology, 2019

View PDFchevron_right

Perceptions of Service Quality and Corporate Image Against Satisfaction and Customer Loyalty

Yundi Hakim

KnE Social Sciences

View PDFchevron_right

The Influence of Quality Service and Brand Image on Loyalty Through Satisfaction as Intervening Variable

Bambang Raditya

2018

View PDFchevron_right

The Influence of Brand Image and Service Quality on Customer Loyalty which is Mediated by Customer Satisfaction (Case Study PT. Indosat)

International Journal of Research & Review (IJRR)

https://www.ijrrjournal.com/IJRR\_Vol.8\_Issue.3\_March2021/IJRR-Abstract082.html, 2021

View PDFchevron_right

The effects of service quality on student loyalty: the mediating role of student satisfaction

RAJA SHEKHAR BELLAMKONDA

Journal of Modelling in Management, 2016

View PDFchevron_right

Service Quality, Institutional Image and Satisfaction : Can Drivers Student Loyalty?

Agus Hocky

Asia Pacific Management and Business Application, 2021

View PDFchevron_right

The Effect of Service Quality, and Corporate Image on Learning Satisfaction and Study Loyalty and Its Impact on Mouth Words in All Group Ministry of Relations Aviation Vocational Colleges

Ahmad Mubarok

2021

View PDFchevron_right

Customer Satisfaction, Customer Loyalty and Customer Retention in Service Industry

Deepak Abraham

View PDFchevron_right

The Effect of Customer Trust and Company Image on Customer Satisfaction and Customer Loyalty in Indonesia Classification Bureau in Samarinda

syariful mahsyar

International Journal of Economics, Business and Accounting Research, 2020

View PDFchevron_right

THE DYNAMICS AMONG CUSTOMER SATISFACTION, CUSTOMER LOYALTY, AND CORPORATE IMAGE : A STUDY ON THE BANKING SECTOR OF BANGLADESH

Md Imrul Jobaid

Journal of Business Administration, IBA, 2023

View PDFchevron_right

The Effect of Service Quality and Corporate Image on Student Satisfaction and Loyalty in Tvet Higher Learning Institutes (Hlis)

ishamuddin mustapha

2019

View PDFchevron_right

THE EFFECT OF SERVICE QUALITY ON CUSTOMER RETENTION IN THE

Nsiah Richard

View PDFchevron_right

The Link Between Service Quality, Corporate Image and Behavioral Intention: Satisfaction as an Intervening Variable

yunita engriani

International Journal of Modern Trends in Social Sciences

View PDFchevron_right

Customer loyalty and complex services: the impact of corporate image on quality, customer satisfaction and loyalty for customers with varying degrees of service …

Inri Pertiwi

International Journal of Service …, 1998

View PDFchevron_right