Instant Messaging Research Papers - Academia.edu (original) (raw)

This entry reviews and discusses several issues regarding online friendship. After introducing two opposite perspectives: the cues-filtered-out perspective and the social information process theory, it examines empirical studies with particular focuses on online friendships development, comparisons between online friendship and its offline counterpart, and the impacts of online friendship on the offline life.

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- Social Sciences, Social Networking, Virtual Communities, Computer-Mediated Communication
- by Patti Valkenburg
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- Social Anxiety, Computer Mediated Communication, Instant Messaging, Face to Face
- by Pierluigi Salvo Rossi
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- Engineering, Technology, Computer Networks, Instant Messaging
- by Mark Tremayne
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- Social Presence, The Internet, Instant Messaging, Experiment
- by C. Negrescu
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- Computer Science, Signal Processing, Speech Synthesis, Speech Processing
- by Knarig Arabshian
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- Ubiquitous Computing, Wireless networks, Instant Messaging, Wireless Network

IVR (interactive voice response) menu navigation has long been recognized as a frustrating interaction experience. We propose an IM-based system that sends a coordinated visual IVR menu to the caller's computer screen. The visual menu is updated in real time in response to the caller's actions. With this automatically opened supplementary channel, callers can take advantages of different modalities over

- by Shumin Zhai
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- User eXperience, Instant Messaging, Real Time, Interactive Voice Response Systems
- by Ian Benson
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- Electronic Voting, Activity Theory, Instant Messaging, United States
- by Gregory Funke
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- Instant Messaging, Command and Control, Team Performance
- by Venkatesh Krishnaswamy
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- Electronic publishing, User Interface, Instant Messaging, Information Flow

Computational modeling and brain imaging studies suggest that sensitivity to rewards and behaviorist learning principles partly explain smartphone engagement patterns and potentially smartphone dependence. Responses to a questionnaire, and observational measures of smartphone use were recorded for 121 university students. Each participant was also tested with a laboratory task of reward sensitivity and a test of verbal operant conditioning. Twenty-three percent of the sample had probable smartphone addiction. Using multivariate regression, smartphone use, particularly the number of instant messenger services employed, was shown to be significantly and independently predicted by reward sensitivity (a positive relationship), and by instrumental conditioning (a negative relationship). However, the latter association was driven by a subset of participants who developed declarative knowledge of the response-reinforcer contingency. This suggests a process of impression management driven by experimental demand characteristics, producing goal-directed instrumental behavior not habit-based learning. No other measures of smartphone use, including the self-report scale, were significantly associated with the experimental tasks. We conclude that stronger engagement with smartphones, in particular instant messenger services, may be linked to people being more sensitive to rewarding stimuli, suggestive of a motivational or learning mechanism. We propose that this mechanism could underly problem smartphone use and dependence. It also potentially explains why some aspects of smartphone use, such as habitual actions, appear to be poorly measured by technology-use questionnaires. A serendipitous secondary finding confirmed that smartphone use reflected active self-presentation. Our ‘conditioning’ task-induced this behavior in the laboratory and could be used in social-cognition experimental studies.

- by Gabriela Grosseck
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- Instant Messaging, Community of Practice, Case Study, Online Courses
- by Anabel Quan-Haase
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- Social Change, Social Sciences, Internet Studies, Social Networking
- by Lelia Samson
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- Gender Studies, Communication, Journalism, Feminist Theory
- by Roberta Gomes
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- Engineering, Web Services, Instant Messaging, Case Study

The main objective of this paper is to better understand the nature and patterns of students’ socialization patterns in relation to the adoption of Instant Messaging (IM) systems. A model based on the Extended Planned Behavior Theory (EPBT) was applied to a sample of 80 students of software engineering at the University of New South Wales, Australia. Based on the

- by Farhad Daneshgar
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- Software Engineering, Instant Messaging, Group work, Technology Adoption
- by Arianna Mainardi
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- Gender Studies, Internet Studies, Social Networking, Self-Disclosure
- by Shumin Zhai
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- User eXperience, Instant Messaging, Qualitative Study, Keyword Search

The use of Instant Messaging (IM) applications on the mobile phones of the youth has become inextricably attached to their everyday lives. Students on university campuses cannot leave their mobile phones behind for a minute because of the importance they attach to the use of IM applications. This paper investigated how the use of abbreviations in IM affects the writing of Standard English language of learners of English as a second language. A sample of 150 students in their 3 rd and 4 th years at Kenyatta University was used. The study also interviewed a lecturer on the problem. While students indicated that the IM usage does not do any harm to their formal English writing, a faculty member disagreed. It was recommended that awareness should be created through seminars and lectures to bring the issue to the fore for students. This would help students to be cautious of the use of IM. Article visualizations:

- by necmi esgi
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- Didactics, Educational Research, Learning and Teaching, Pedagogy
- by Dr. Katrina L. Hinson
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- Information Systems, Instant Messaging

Conversational Bots have become a common user interface for many software services. Conversational Bots can come in very handy when we need any human level interaction with the system. These Conversational chat-bot provide cost-effective and very reliable support especially in the field of health management. They provide us a wide range of options from setting us reminders to scheduling appointments with our doctors and even taking care of our daily basic regular needs. Normally Users are not aware about all the treatment or symptoms regarding the particular disease. For small problem user have to go personally to the hospital for checkup which is more time consuming. Also handling the telephonic calls for the complaints is quite hectic. Such a problem can be solved by using medical ChatBot by giving proper guidance regarding healthy living.

- by IJCSMC Journal
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- Mathematics, Computer Science, Algorithms, Information Technology
- by Denise Matthews
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- Higher Education, Uses And Gratifications, Instant Messaging, Locus of Control
- by Wendy Craig
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- Psychology, Instant Messaging, Youth, Relationship Quality

- by necmi esgi
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- Didactics, Educational Research, Learning and Teaching, Pedagogy

Plan for the emergency communication tools you need before the event to be able to communicate and it will make your response faster, better, and more effective. This article describes how learning and using these tools will increase your... more

- by Bruce Curley
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- Communication, New Media, Cell Phones, Facebook

There is evidence for an age-related decline in the ability to understand non-literal language such as sarcasm. There is also evidence to suggest that devices such as emoticons/emojis may influence sarcasm comprehension in younger adults. However, research examining whether such devices may improve written sarcasm comprehension in older adults is scarce. The present study used an online rating task to investigate the influence of the winking face emoji on both the interpretation and perception of message intent for sarcastic or literal criticism or praise. Results revealed that older adults, in comparison to their younger counterparts, demonstrated deficient ability in interpreting and perceiving sarcastic intent. However, older adults' interpretation and perception of sarcastic intent were significantly improved when the messages were accompanied by the winking face emoji. This would suggest that the winking face emoji is a clear indicator of sarcastic intent, compensating for the absence of non-verbal cues in written communication, and may play a useful role in successful intergenerational communication.

- by Ruth Filik and +1
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- Psychology, Cognitive Psychology, Experimental Psychology, Communication
- by Daniela Olvera
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- Information Systems, Psychology, Cognitive Science, Personality

This study analyzed how communication changes when people communicate with an intelligent agent as opposed to with another human. We compared 100 instant messaging conversations to 100 exchanges with the popular chatbot Cleverbot along seven dimensions: words per message, words per conversation, messages per conversation, word uniqueness, and use of profanity, shorthand, and emoticons. A
MANOVA indicated that people communicated with the chatbot for longer durations (but with shorter messages) than they did with another human. Additionally, human–chatbot communication lacked much of the richness of vocabulary found in conversations among people, and exhibited greater profanity. These results suggest that while human language skills transfer easily to human–chatbot communication, there are notable differences in the content and quality of such conversations.

- by Kathrin Figl
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- Computer Science Education, Online Education, Instant Messaging, Soft Skills

In this paper, we investigate how the U&G approach can be applied to the study of social media, describing its potential for yielding new insights as well as its methodological challenges. The chapter starts with a general overview of the approach that includes definitions of key concepts, an outline of central tenants, and an overview of the historical context in which it developed. Then, the chapter provides an extensive review of the scholarly work that has integrated U&G to study how social media is being used in society as well as the gratifications sought and obtained from its use. The chapter also discusses findings that compare the gratifications across social media sites and services, contrasting Facebook with instant messaging directly, as well as a discussion on how privacy issues associated with the use of social media affects the types of gratifications users obtain from their use of the sites. This body of work helps us to better understand why people integrate various and diverse social media sites into their communication and socializing practices, routines, and habits.

- by Anabel Quan-Haase and +1
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- New Media, Social Media, Facebook, Uses And Gratifications
- by Patrick Soh
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- Digital Divide, Internet Studies, Social Networking, Malaysia
- by Amber Hinsley and +1
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- Information Systems, Psychology, Cognitive Science, Personality

This article reports the findings of an online survey (N = 707) that assessed the predictive power of media use on sexual excitation and inhibition, as conceived by the dual control model (Janssen, Vorst, Finn, & Bancroft, 2002).
Media use explained more variance in sexual excitation than inhibition. Moreover, excitation was statistically associated with several media variables (music, network programming, films, Web sites) while inhibition had a statistically robust relationship with music consumption only. In fact, exposure to religious/devotional music was positively and rap/hip-hop was negatively related
to sexual inhibition. Advantages of employing the dual control model to media sex research are discussed.

- by Lelia Samson
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- Discourse Analysis, Cultural Studies, Psychoanalysis, Gender Studies
- by Marc Smith
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- Visualization, Data Analysis, Social Interaction, Network Analysis

This paper provides an overview regarding the characteristics of web 2.0 and its role in imparting knowledge, the characteristics of Library 2.0, the role of university libraries in spreading use of library 2.0 facilities, usage of RSS... more

- by KELPRO BULLETIN
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- Web 2.0, Library 2.0, Instant Messaging, University libraries
- by Akbar Nurrahim
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- Instant Messaging, Lpkia, Contoh Skripsi, AES-128 Block Cipher
- by Chris Yin
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- Distributed Computing, Instant Messaging, Network, System Architecture
- by Patti Valkenburg
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- Communication, Instant Messaging, Communication and media Studies

The omnipresence of student-owned information and communication technologies (ICTs) in today’s college classrooms presents educational opportunities but can also create learning problems. Specifically, multitasking with these technologies can interfere with the learning process. Indeed, research in cognitive science shows that there are clear performance decrements when trying to attend to two tasks at the same time. This study examines the frequency with which students multitask during class using a large sample (N = 1,839) and examines the relationship between multitasking and academic performance as measured by actual overall semester grade point average (GPA). Students reported frequently text messaging during class but reported multitasking with other ICTs to a lesser extent. Furthermore, only social technologies (Facebook and text messaging) were negatively related to GPA.

- by Reynol Junco
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- Cognitive Science, Education, Educational Technology, Social Networking

College students use information and communication technologies at much higher levels and in different ways than prior generations. They are also more likely to multitask while using information and communication technologies. However, few studies have examined the impacts of multitasking on educational outcomes among students. This study fills a gap in this area by utilizing a large-sample web based survey of college student technology usage to examine how instant messaging and multitasking affect perceived educational outcomes. Since multitasking can impede the learning process through a form of information overload, we explore possible predictors of academic impairment due to multitasking. Results of this study suggest that college students use instant messaging at high levels, they multitask while using instant messaging, and over half report that instant messaging has had a detrimental effect on their schoolwork. Higher levels of instant messaging and specific types of multitasking activities are associated with students reporting not getting schoolwork done due to instant messaging. We discuss implications of these findings for researchers studying the social impacts of technology and those in higher education administration.

- by Reynol Junco
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- Psychology, Information Technology, Education, Educational Technology
- by Joonhwan Lee
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- Interpersonal Communication, Kinetics, Information Design, Instant Messaging
- by Patti Valkenburg
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- Psychology, Cognitive Science, Developmental Psychology, Communication
- by Ann-Frances Cameron
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- Information Systems, Psychology, Cognitive Science, Organizational Change

Il lavoro esposto in questo elaborato si è focalizzato sull’analisi di sicurezza di cinque instant messaging app (Signal, WhatsApp, Telegram, Viber e LINE) ed è frutto dell’attività svolta durante il tirocinio interno all'Università degli Studi di Milano supervisionato dal Prof. Stelvio Cimato. Le applicazioni sono state selezionate secondo questi tre criteri: reputazione e popolarità, registrazione al servizio tramite numero telefonico e pubblicazione di documenti ufficiali sulla crittografia implementata.
Il testo vuole svelare al lettore la capacità degli applicativi di proteggere le proprietà della sicurezza informatica indagandoli da quattro prospettive: il protocollo crittografico implementato, le dichiarazioni sui metadati raccolti, le informazioni estraibili da un’intercettazione passiva e la solidità contro un’intercettazione attiva.

- by Andrea Guerini
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- Communication, Wireless Communications, Privacy, Metadata
- by Elena Ungureanu
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- Emotion, Social Networking, Self-Disclosure, Instant Messaging

This edited volume brings together cutting-edge studies from emerging scholars of East/Southeast Asia who explore the role of mobile media in the contemporary transformation of the region’s social intimacies, from the romantic to the familial to the communal. By providing a regional and transnational overview of such studies, it affords new insights into how these mobile technologies have contributed to the rise of ‘glocal intimacies’. This pertains to the normalisation and intensification of how people’s relationships of closeness are entangled in the ever-shifting and constantly negotiated flows between global modernity and local everyday life. In providing case studies of mobile media and glocal intimacies, the chapters in the volume attend to a broad range of countries that include China, Korea, Malaysia, the Philippines, Singapore, Vietnam, and Taiwan. This illustrates the differing ways in which mobile media might be embedded in the region’s divergent articulations of social intimacies, which reflect the ongoing tensions between Western and Asian imaginaries of modernity. The chapters also discuss a wide array of mobile media that people use, from social media platforms like Facebook and Instagram, to messaging apps like KakaoTalk and WhatsApp, to dating apps like Tinder and Blued. This allows for a mapping out of the different levels of impact that mobile media might have on social intimacies in a region that contains some of the most technologically advanced as well as the most technologically behind societies in the world. In summary, this book allows readers to take a comparative approach to understanding the complexity of the glocal intimacies that are emerging from the ways people in Asia use mobile media to reconfigure their local ties and to enact global relationships. This volume will benefit students, academics, and researchers who are keen in media and communication, cultural studies, sociology, anthropology, and Asian studies.

- by Jason Vincent Cabanes
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- Southeast Asian Studies, Mobile Media, Glocalization, South Korea