Predicting the intentions to use chatbots for travel and tourism
Santiago González
Current Issues in Tourism, 2019
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Whether AI-based Chatbots Influence Destination Visit Intentions
Nurdin Hidayah
Proceedings of the 8th Global Conference on Business, Management, and Entrepreneurship (GCBME 2023), 2024
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Tércio Pereira, P. Limberger, F. Minasi S. M. Buhalis, D., (2023): New Insights into Consumers’ Intention to Continue Using Chatbots in the Tourism Context, Journal of Quality Assurance in Hospitality & Tourism, https://doi.org/10.1080/1528008X.2022.2136817
Professor Dimitrios Buhalis
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Chatbot Adoption in Tourism Services: A Conceptual Exploration
Dandison Ukpabi
Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality
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Egyptian Millennial Travellers' Willingness to Adopt and Use Travel Chatbots: An Exploratory Study
Radwa Hamed
Journal of Association of Arab Universities for Tourism and Hospitality, 2021
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The Evolution of Chatbots in Tourism: A Systematic Literature Review
Roland Schegg
2021
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How live chat assistants drive travel consumers’ attitudes, trust and purchase intentions
Kofi Osei-frimpong
International Journal of Contemporary Hospitality Management, 2020
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Buhalis, D., and Cheng, E., 2020, Exploring the Use of Chatbots in Hotels: Technology Providers’ Perspective Exploring the Use of Chatbots in Hotels: Technology Providers’ Perspective. In: Neidhardt J., Wörndl W. (eds) Information and Communication Technologies in Tourism 2020. Springer,
Professor Dimitrios Buhalis
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Leveraging inter-tourists interactions via chatbots to bridge academia, tourism industries and future societies
Roland Schegg
Journal of Tourism Futures
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What makes you continuously use chatbot services? Evidence from chinese online travel agencies
Sung-Byung Yang
Electronic Markets, 2021
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Chatbot recommender systems in tourism: A systematic review and a benefit-cost analysis
Mark Camilleri
ACM Digital Library, 2023
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Molinillo, F., Liébana-Cabanillas, F., Anaya-Sánchez, R., Buhalis, D., 2018, Destination Management Organisations (DMO) online platforms: image and intention to visit, Tourism Management. Vol.65, pp.116–130
Professor Dimitrios Buhalis
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The effect of user-generated content on tourist behavior: the mediating role of destination image
María Sicilia Piñero, Tourism & Management Studies
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The role of chatterbots in enhancing tourism: a case study of Penang tourism spots
Mohamad Firdaus Che Abdul Rani
IAES International Journal of Artificial Intelligence (IJ-AI), 2020
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Purchase intentions in a chatbot environment: An examination of the effects of customer experience
Cristina Segovia López
Oeconomia Copernicana, 2024
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Development of a Smart Tourism Information Chatbot for Mauritius
Preetila Seeam
International Conference on Intelligent and Innovative Computing Applications
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THE EFFECT OF CUSTOMERS' ATTITUDES TOWARDS CHATBOTS ON THEIR EXPERIENCE AND BEHAVIORAL INTENTION IN TURKEY
Dr. Özgür ÇARK, Niyazi Gümüş
Interdisciplinary Description of Complex Systems, 2021
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Professionals' perspectives on ChatGPT in the tourism industry: Does it inspire awe or concern?
Mahmut Demir
Journal of tourism theory and research, 2023
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The Effect of Customers’ Attitudes Towards Chatbots on their Experience and Behavioural Intention in Turkey
Niyazi Gümüş
Interdisciplinary Description of Complex Systems, 2021
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Influence of Virtual Tour on Visit Intention in National Museum of Indonesia
Tatang Sopian
International Journal of Sustainable Competitiveness on Tourism
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Research on the Influence of Inter-visitor Interaction on Post-travel Behavioral Intention-----Based on The Mediating role of Tourist Satisfaction
Abinash Gogoi
2019
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E-WOM and Techno Human Relation Approach to Improve Destination Image on Visit at TMII
Darwin Raja Unggul
Enrichment : Journal of Management, 2021
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Demystifying Tourists’ Intention to Visit Destination on Travel Vlogs: Findings from PLS-SEM and fsQCA
Hanna Damanik
Emerging Science Journal
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Visit Intention to Urban Tourism: The Impact of Destination Image and E-WOM Using Visitor Behavior as a Mediating Variable
Maidar Simanihuruk
Zenodo (CERN European Organization for Nuclear Research), 2022
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Determinants of the Usage of ChatGPT in the Tourism and Hospitality Industry: A Model Proposal from the Technology Acceptance Perspective
Gürkan Çalışkan
Determinants of the Usage of ChatGPT in the Tourism and Hospitality Industry: A Model Proposal from the Technology Acceptance Perspective, 2024
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The Air Travelers' Experiences and Attitudes toward Chatbots: A Qualitative Analysis of a Technological Innovation
Joel P Ilao
CERN European Organization for Nuclear Research - Zenodo, 2022
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International Journal of Contemporary Tourism Research THE FUTURE OF TOURIST GUIDANCE CONCERNING THE DIGITAL TECHNOLOGY: A COMPARATIVE STUDY Research Article
Murat Nazli
2020
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The Effect of e-WOM on Travel Intention, Travel Decision, City Image, and Attitude to Visit a Tourism City
erna andajani
Proceedings of the 17 th International Symposium on Management (INSYMA 2020), 2020
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Analysis of the Relationship between the Quality of Presence of Destination through Online Travel Contexts, Attitude, and Intention; Case of Iran
Zahed Ghaderi
Journal of tourism management research, 2020
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The Factors that Affect Usage Intentions and Travel Intentions of Travel-Related WeChat Official Accounts
Dora Lin
Sustainability
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Pre-Visit Perceives Imager: The Importance of Tourism Communication in the Digital Age
Febrian Febrian
2021
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The influence of social media in creating expectations. An empirical study for a tourist destination
Javier Sánchez García
Annals of Tourism Research, 2017
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