A Model Servperf in Surgical Treatment Services for “Bpjs” Non Army Patients at the Naval Hospital Dr. Ramelan Surabaya (original) (raw)

Surgical patient’s satisfaction with services at a tertiary hospital in south -south state of Nigeria

Prof Eyo E Ekpe

Journal of medical research, 2016

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Developing Healthcare Service Quality Model Using Servperf Scale: An Application to the Inpatient Department at a Private Hospital in Bogor

Astrid Rumintjap

2017

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Comparative study of service quality in selected hospitals of Tehran University of Medical Sciences, the private hospital and social security dimension six SERVQUAL mode

mohsen pakdaman

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Analysis of Internal Service Quality and Outpatient Patient Satisfaction with a Rater Approach (Reliability, Asurance, Tangible, Empathy and Responsivness) in Installations in Islamic Hospital Surabaya

Budhi Setianto

Medical Technology and Public Health Journal

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Health Service Quality Management at dr. Siswanto Air Force Hospital, Colomadu, Karanganyar, Central Java

Dwi Marwanto

Journal of Health Policy and Management, 2021

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Primary Healthcare Service Quality Measurement: Servqual Scale

Ivana Kardum Goleš

Ekonomski Vjesnik, 2015

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Analyzed the Quality of Services Unit Outpatients BPJS Insurance in the Hospital of Kolonel Abunjani Bangko

International Journal of Research & Review (IJRR)

https://www.ijrrjournal.com/IJRR\_Vol.7\_Issue.11\_Nov2020/Abstract\_IJRR0038.html, 2020

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Patients' Satisfaction With Surgical Out Patient Services At The Delta State University Teaching Hospital, Oghara, Delta State, Nigeria

David Odatuwa-Omagbemi

2014

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34) Dr. Öğr. Üyesi İlknur SAYAN 116 SERVQUAL MODEL IN EVALUATION OF HEALTHCARE SERVICE QUALITY; APPLICATION OF A RESEARCH and TRAINING HOSPITAL SAĞLIK HİZMET KALİTESİNİN DEĞERLENDİRİLMESİNDE HİZMET MODELİ; ARAŞTIRMA ve EĞİTİM HASTANESİ BAŞVURUSU

ilknur sayan

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APPLYING THE SERVPERF SCALE TO EVALUATE QUALITY OF CARE IN TWO SPECIALIST PUBLIC HOSPITALS AT BENGHAZI, LIBYA

hager abeid

APPLYING THE SERVPERF SCALE TO EVALUATE QUALITY OF CARE IN TWO SPECIALIST PUBLIC HOSPITALS AT BENGHAZI, LIBYA, 2023

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Analysis of the Influence of Service Quality Dimensions on Patient Satisfaction at Bhayangkara Hospital, Bondowoso

AJHSSR Journal

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Journal of Business and Finance AN ASSESSMENT OF SERVICE QUALITY IN WESTERN REGIONAL HOSPITAL POKHARA

Bishnu Neupane

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A comparative analysis on Service quality measurement in government and private sector hospitals using PZB’s SERVQUAL MODEL in Nizwa

DrMallesh Tummala

2017

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The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance era

stefanus supriyanto

Journal of Public Health Research

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Analysis of the Effect of Health Service Quality on Patients in the Inpatient Room of Haji Hospital Medan

Nidya Andani

2021

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Analysis of Service Quality Based on Patient’s Assessment and Expectation in Mother and Child Hospital of Surabaya

Andini Pramono

Jurnal Administrasi Kesehatan Indonesia, 2019

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The Effects of Service Quality Satisfaction of the Outpatients in Graha Specialists of Provincial General Hospital Dr. Mohammad Hoesin Palembang

Dicky Pratama

International Journal of Sciences: Basic and Applied Research, 2016

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The Perception of Patients on the Service Quality Offered by Healthcare Professionals at Two Major Public Hospitals in South East Regional Health Authority (Serha

jacqueline ellis

Insight of Anthropology , 2019

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Medical staff services quality to patients satisfaction based on SERVQUAL dimensions

International Journal of Public Health Science (IJPHS)

International Journal of Public Health Science (IJPHS), 2019

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Analysis of Quality Factors of Service to Patient Recommendations at Pondok Indah Bintaro Jaya Hospital

International Journal of Research & Review (IJRR)

https://www.ijrrjournal.com/IJRR\_Vol.8\_Issue.3\_March2021/IJRR-Abstract09.html, 2021

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Service Condition of Customer Service Inhealth Admision RSUP Dr. Mohammad Hoesin Palembang when Serves BPJS Patient in 2014

mohammad zulkarnain

Medicinus

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SATISFACTION OF PATIENTS ADMITTED TO AL.IMAMAIN AL.KADHIMAIN TEACHING HOSPITAL WITH QUALITY OF HEALTH CARE SERVICES.

IJAR Indexing

International Journal of Advanced Research (IJAR), 2019

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ASSESSING THE SERVICE QUALITY OF SOME SELECTED HOSPITALS IN KARACHI BASED ON THE SERVQUAL MODEL

Rizwan Ahmed

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RELATIONSHIP OF THE QUALITY OF SERVICE TO PATIENT SATISFACTION FOR USERS OF HEALTH SOCIAL INSURANCE ADMINISTRATOR AGENCY (SIAA)/BPJS AT THE MIDWIFERY POLYCLINIC OF THE KEPULAUAN MERANTI DISTRICT GENERAL HOSPITAL

Mishbahuddin Mishbah

Al Insyirah International Scientific Conference on Health , 2021

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QUALITY OF HEALTH SERVICE AND ITS EFFECT ON PATIENT SATISFACTION IN DR. SYAIFUL ANWAR HOSPITAL OF MALANG INDONESIA

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Service Quality on Patients Satisfaction in Federal Medical Centre, Keffi, Nasarawa State

Abdullahi Dauda

2020

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The Influence of Personal Factors of the Patient, Doctor, Payment Method and Type of Class to the Quality and Satisfaction of Inpatient Care Services in Dr. Moewardi Hospital Surakarta

Bhisma Murti

Journal of Health Policy and Management, 2017

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