Primary Healthcare Service Quality Measurement: Servqual Scale (original) (raw)
EVALUATION OF EXPECTED AND PERCEIVED SERVICE QUALITY IN HEALTH SERVICES WITH SERVQUAL SCALE SAĞLIK KURUMLARINDA BEKLENEN VE ALGILANAN HİZMET KALİTESİNİN SERVQUAL ÖLÇEĞİ İLE ANALİZİ
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