Consumer Confusion in Online Mass Customization (original) (raw)

Consumer Confusion in Internet-Based Mass Customization: Testing a Network of Antecedents and Consequences

Kurt Matzler

Journal of Consumer Policy, 2011

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Spoiled for choice: Consumer confusion in Internet-based mass customization

Kurt Matzler

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Online Mass Customization Confusion and the Moderating Impact of Online Expertise

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Online Mass Customization and the Customer Experience

Arnold Kamis

2004

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Enhancing the consumer-perceived benefits of a mass-customized product through its online sales configurator An empirical examination

Chiara Grosso

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Perceived value of the mass-customized product and mass customization experience for individual consumers

Aurelie Merle, Elyette Roux

Production and Operations Management, 2010

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Synergic Effects of Sales-Configurator Capabilities on ConsumerPerceived Benefits of Mass-Customized Products

Enrico Sandrin

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Consumer decision quality in mass customisation

Richard So

International Journal of Mass Customisation, 2006 Vol.1 No.2/3, pp.176 - 194., 2006

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Success Factors for Mass Customization: A Conceptual Model

Karel Jan Alsem, Thijs Broekhuizen

Journal of Market-focused Management, 2002

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The Acceptance of Mass Customisation When Shopping Online in the US

Caitlin Scully

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Customer Involvement, Modularization of Products, and Mass Customization: Their Relationship and Impact on Value to Customer and Competitiveness

Ayman B Abdallah

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Why Consumers are Wiling to Pay for Mass Customized Products: Dissociating Product and Experiental Value

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Linking Sources of Consumer Confusion to Decision Satisfaction: The Role of Choice Goals

Paurav Shukla

Psychology & Marketing, 2013

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Factors Influencing the Adoption of Mass Customization: The Impact of Base Category Consumption Frequency and Need Satisfaction

Andreas Kaplan

Journal of Product Innovation Management, 2007

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Consumer satisfaction with a mass customized Internet apparel shopping site

Mary Damhorst

International Journal of Consumer Studies, 2011

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The mediating role of co-design between antecedence of mass customization and customer satisfaction

Nelly Karma

2014

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Dimensions and consequences of costumer e-confusion in online buying behavior

Kurt Matzler

2005

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Understanding the perceived value of mass customization: the distinction between product value and experiential value of co-design

Aurelie Merle, Elyette Roux

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Perceived assortment and consideration of customized products

John Godek

The International Review of Retail, Distribution and Consumer Research, 2018

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Towards an Understanding of How the Capabilities Deployed by a Web-based Sales Configurator Can Increase the Benefits of Possessing a Mass-Customized Product

Alessio Trentin

2014

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Individual differences, motivations, and willingness to use a mass customization option for fashion products

Ann Marie Fiore

European Journal of Marketing, 2004

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A Review of E-mass Customization as a Branding Strategy

Klaus Schoefer

Corporate Reputation Review, 2019

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Do customization programs of e-commerce companies lead to better relationship with consumers?

Yuri Lee

Electronic Commerce Research and Applications, 2012

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The Effect of Sales Configurator Capabilities on the Value Perceived by the Customer Through the Customization Process

Alessio Trentin

2013

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Consumer Confusion and its Precedent Factors: A Conceptual Framework

International Res Jour Managt Socio Human

isara solutions, 2018

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Towards a Conceptual Model of Consumer Confusion

Mo Yamin

Advances in Consumer Research, 2005

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Exploring consumers' willingness to pay for online customisation and its marketing outcomes

Pingjun Jiang

Journal of Targeting, Measurement and Analysis for Marketing, 2002

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The Effect of Consumer Confusion Proneness on Word of Mouth, Trust, and Customer Satisfaction

malisa rosadi

2016

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Mass customization: the key to customer value?

Brian Squire

Production Planning & Control, 2004

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