User Behavior Research Papers - Academia.edu (original) (raw)

Data mining and machine learning technology has been extensively applied in network intrusion detection and prevention systems by discovering user behavior patterns from the network traffic data. Some commercial tools for collecting... more

Data mining and machine learning technology has been extensively applied in network intrusion detection and prevention systems by discovering user behavior patterns from the network traffic data. Some commercial tools for collecting network traffic data exist, such as SNORT. The ...

Telecommunications fraud has drawn the attention in research due to the huge economic burden on companies and to the interesting aspect of users’ behavior characterization. In the present paper, we deal with the issue of user... more

Telecommunications fraud has drawn the attention in research due to the huge economic burden on companies and to the interesting aspect of users’ behavior characterization. In the present paper, we deal with the issue of user characterization. Several real cases of defrauded user accounts for different user profiles were studied. Each profile’s ability to characterize user behavior in order to discriminate normal activity from fraudulent one was tested. Feed-forward neural networks were used as classifiers. It is found that summary characteristics of user’s behavior perform better than detailed ones towards this task.

Smart mobile devices (smartphones) represent an important factor in access to information and communications networks. The wide population of users with different demands is using smart mobile devices in many contexts. The context of use... more

Smart mobile devices (smartphones) represent an important factor in access to information and communications networks. The wide population of users with different demands is using smart mobile devices in many contexts. The context of use of smart mobile devices represents a joint impact of smart mobile devices and mobile applications, used information and communications services and the user’s environment. The integration of smart mobile devices into user’s everyday life is the background for the development of the conceptual model that will make conclusions about their habits and patterns of their behavior based on the collected data. The data analysis can determine user's affiliation to a particular segment of users. This paper will analyze new system for measurement, data analysis and reporting of the use of smart mobile devices and related information and communication services, depending on the context of use.

Digitalization enables the development of existing social activities and the invention of new forms of social activities online. Social networks and microblogging are some of the most frequently used online social interaction services,... more

Digitalization enables the development of existing social activities and the invention of new forms of social activities online. Social networks and microblogging are some of the most frequently used online social interaction services, and Twitter combines them. These channels handle intensive communication embodying persuasion in one way or the other. This paper studies the nature of Twitter to uncover inherent persuasion patterns that change users’ behavior, or attitude, or both. An online survey of Twitter users in Latvia was carried out between July 19 and July 28, 2010, receiving 403 valid responses for further statistical data analysis. Recent frameworks for designing persuasive systems and measuring the success of persuasive technology applications were applied during an evaluation of the results. The main results from this study relate to incremental behavior and attitude change among Twitter users. Other results extend understanding of habits and behaviors of Twitter users in general, and therefore may be used for further studies of the persuasiveness of Twitter.

E-book reader, as an evolutionary artifact for digital reading, has caught attention all over the world. In this customer-centered era, understanding why users adopt and continue using e-book readers (e.g. eReaders and digital devices... more

E-book reader, as an evolutionary artifact for digital reading, has caught attention all over the world. In this customer-centered era, understanding why users adopt and continue using e-book readers (e.g. eReaders and digital devices equipped with reader software) become essential design issues for related scholars and practitioners. However, critical design factors are still obscure due to the rapid pace of development and innovation in information technology. In this paper, we employ two methods including customer observation and individual depth interview to disclosure user behavioral intention toward the latest e-book readers. This research found that potential adopter intention to adopt is solely determined by normative pressures, whereas user intention is solely determined by attitude, which refers to the perception of content enrichment, reading servicisation, and device personalization. Grounded on our result and discoveries, not only researchers could have guidance in developing e-book theories in the future, but also service providers could have driving forces in advancing e-book readers.

As design for sustainability extends beyond its origins in engineering, and therefore production, increasing attention has been put on the roles technologies and designed artifacts play in mitigating or exacerbating consumption-related... more

As design for sustainability extends beyond its origins in engineering, and therefore production, increasing attention has been put on the roles technologies and designed artifacts play in mitigating or exacerbating consumption-related impacts. However, there is a prevalence of efforts in user-centered and behavior-based design lacking the systemic perspectives necessary to appropriately address the social nature of consumption. In response, interest has grown for applying theories of social practice to design processes in order to address the socio-technical dynamics behind consumption. This paper introduces a methodology for ‘practice-oriented design’ using collaborative processes of discursive analysis and experimentation in everyday life. A pilot study conducted for the EU Living Lab project, using a case on bathing, demonstrates early exploration work.► We introduce a methodology for practice-oriented design. ► A case study on bathing demonstrates early exploration work. ► Stages include collaborative discursive analysis and experiments in practice. ► Studying mechanisms of change in practices is valuable for sustainable design. ► Identifying leverage points is a promising strategy for design intervention.

Organizations continuously strive to engage customers in the services development process. The social web facilitates this process by enabling novel channels for voluntary feedback-sharing and collaborative interaction through social... more

Organizations continuously strive to engage customers in the services development process. The social web facilitates this process by enabling novel channels for voluntary feedback-sharing and collaborative interaction through social media and technologically advanced environments. The component parts of these environments are information systems that are linked with social media and designed for large displays to support interactivity.
The work performed during this research involved the design and assessment of operational software features for encouraging user engagement through publicly displayed information systems. Drawing upon socio-psychological theories and interconnecting them to social influence design principles this dissertation examines the role of persuasive software features in altering human behavior with respect to engagement in feedback-sharing and collaborative interaction.
The results of these studies reveal interplay between the design principles and indicate that they have the capacity to improve the persuasiveness of information systems and predict the behavioral intentions of users to engage with such systems in the future. Based on these findings, a framework for studying socially influencing systems (SIS) is proposed. This framework is potentially instrumental in achieving a richer understanding of how to effectively harness social influence for enhanced user engagement through socio-technical environments and for the future development of persuasive information systems.

Investigating user behaviour with a focus on the process by which users achieve their aims has the potential of discovering additional insight about their actions, improving the process advertently improves their use of the website. This... more

Investigating user behaviour with a focus on the process by which users achieve their aims has the potential of discovering additional insight about their actions, improving the process advertently improves their use of the website. This study aims to develop a Process-Driven model that extracts the information contained within web server logs to identify the patterns hidden in user behaviour to improve website usability. Data for this study was collected from the ICT unit in southwest Nigeria. The data contained 879475 records of web server logs of users. The data was preprocessed, cleaned, and transformed from a spreadsheet format into an event data format (.xes). Process mining was applied to the dataset using five (5) algorithms, following which their performances were compared based on simplicity, fitness, precision, and generalization. The results showed that the most optimized process model was developed using an Inductive miner. A Petri net model was used to define the users' navigational behaviour on the website. The study concluded that information extracted from these patterns could improve website design, thus impacting website usability.

The social context for stairway design in multi-story buildings is changing. At one time, stairways were viewed primarily as a means of egress in an emergency, and elevators or escalators were the primary method of vertical circulation... more

The social context for stairway design in multi-story buildings is changing. At one time, stairways were viewed primarily as a means of egress in an emergency, and elevators or escalators were the primary method of vertical circulation with the exception of monumental " feature " stairways. Today, the emphasis is changing to promote the use of stairways in buildings as opposed to use of elevators due to the health benefits of stair climbing. This is providing an opportunity for architects and building owners to experiment with innovative designs. One interesting innovation is the " interactive stairway. " Little is known about the impact of these interventions on the rate of stair accidents. The purpose of this study was to assess the safety of interactive stairway designs by comparing the user's behavior and the incidence of unsafe stair use on two interactive stairways with a stairway made of conventional material. A checklist for recording observations of stair users was developed. Observations were conducted in two museum buildings with interactive stairways and in one university building with a conventional stairway. Safety-related behaviors and incidents on the interactive stairways (CM and SM) and the conventional stairway (SU) were documented and compared. On the interactive stairways, more stair users glanced down at the treads (CM: 90%, SM: 81% vs. SU: 53%); fewer stair users diverted their gaze away from the stairs (CM: 22%, SM: 32% vs. SU: 66%); and handrail use was higher (CM: 40%, SM: 33% vs. SU: 28%). Incident rates were similar across the stairways (CM: 2.2%, SM: 2.2%, SU: 2.6%). The research suggests that interactivity can improve stair safety if used appropriately.

This study aims to analyze Kuwait University (KU) students’ awareness, use, attitudes, and satisfaction pertaining to e-books. Students’ views and perceptions were measured using an online survey questionnaire that was distributed in KU’s... more

This study aims to analyze Kuwait University (KU) students’ awareness, use, attitudes, and satisfaction pertaining to e-books. Students’ views and perceptions were measured using an online survey questionnaire that was distributed in KU’s colleges during the spring semester of the 2017-2018 academic year. The research design that was newly proposed by this study—information and communication technology acceptance model (ICTAM)— revealed several interesting results such as the following: (1) almost three-fourths of the students were aware of e-books and their uses in education; however, only approximately one-fourth were aware of KU’s e-books service; (2) more than one-third of students believed that e-books are broadly adopted into education whether as an alternative/companion medium to printed textbooks/books or supplementary materials for the classroom, and more than three-fourths of them had used e-books earlier; yet, only approximately one-quarter had previously used KU’s e-books service; (3) almost three-fourths of students from among those who had used e-books earlier and one-third of students from among those who had not used e-books ever perceived its ease of use; (4) approximately three-fourths of students from among those who had experienced using e-books previously and almost one-half of students among those who had not used e-books at all perceived its usefulness and effectiveness for education; (5) more than one-half of students from among those who had used e-books earlier, and more than one-third of students from among those who had not used e-books ever perceived its importance/significance for education and work; (6) almost two-thirds of students from among those who had used e-books before reported being satisfied with their experience of using e-books; and (7) more than two-thirds of students from among those who have already used e-books have confirmed that they will continue to use e-books in the future, and almost one-half of students from among those who have not used e-books of any kind reported their intention and motivation to use e-books in the future.

... Mares, Marius Daniel () (Spiru Haret, Facultatea de Management Financiar Contabil) Mares, Valerica (Spiru Haret, Facultatea de Management Financiar Contabil) Ilincuta, Lucian Dorel ... For technical questions regarding this item, or... more

... Mares, Marius Daniel () (Spiru Haret, Facultatea de Management Financiar Contabil) Mares, Valerica (Spiru Haret, Facultatea de Management Financiar Contabil) Ilincuta, Lucian Dorel ... For technical questions regarding this item, or to correct its listing, contact: (Brindusa Covaci ...

Social cognitive theory suggests a likely relationship between behavior modeled on increasingly popular reality television (RTV) and user behavior modeled on social networking sites (SNSs). This study surveyed young adults (N = 456) to... more

Social cognitive theory suggests a likely relationship between behavior modeled on increasingly popular reality television (RTV) and user behavior modeled on social networking sites (SNSs). This study surveyed young adults (N = 456) to determine the extent to which RTV consumption explained a range of user behavior in the context of social network sites. Results show a consistent relationship between RTV consumption and the length of time spent on these sites, the size of users' networks, the proportion of friends not actually met face to face, and photo sharing frequency while controlling for age and gender.

The design of online communities that promotes user participation is critical to the community’s success in fostering new ideas and innovations, building knowledge competencies, and strengthening customer relations. Social presence has... more

The design of online communities that promotes user participation is critical to the community’s success in fostering new ideas and innovations, building knowledge competencies, and strengthening customer relations. Social presence has been considered as a major design principle and important concept in explaining the relationship between online community artifacts and online user behavior. While most prior IS research adopts a

The development of networked digital economy keeps opening up new ways for social interactions and interpersonal influences. Drawing upon social sciences theories and the Persuasive Systems Design (PSD) model, this paper explores the... more

The development of networked digital economy keeps opening up new ways for social interactions and interpersonal influences. Drawing upon social sciences theories and the Persuasive Systems Design (PSD) model, this paper explores the effects of social influence design principles on altering user behavior toward engagement in feedback sharing. A theory-driven research framework is composed to underpin the designing of a Twitter-based information system with persuasive social influence features, such as cooperation, competition, recognition, social learning, and social facilitation at its core. Based on a pilot experimental study involving 37 users of the system, the findings indicated several positive effects of the aforementioned persuasive software features. First, cooperation was more salient for active tweeters and users who perceive Twitter as an influential tool. Second, social learning indicated an impact on users with shorter Twitter experience, and together with cooperation, they both demonstrated stronger effects on user behavior when combined with recognition rather than competition. Third, social facilitation presented more significant effects on users who tweet more frequently. Fourth, the results of this pilot study demonstrated considerable persuasive powers of recognition in the design of systems targeted to feedback sharing. This initial pilot study provides valuable input for further research related to social influence on user behavior, and it highlights several useful aspects for designers of persuasive systems.

This paper describes a substantial effort to build a real-time interactive multimodal dialogue system with a focus on emotional and nonverbal interaction capabilities. The work is motivated by the aim to provide technology with... more

This paper describes a substantial effort to build a real-time interactive multimodal dialogue system with a focus on emotional and nonverbal interaction capabilities. The work is motivated by the aim to provide technology with competences in perceiving and producing the emotional and nonverbal behaviors required to sustain a conversational dialogue. We present the Sensitive Artificial Listener (SAL) scenario as a setting which seems particularly suited for the study of emotional and nonverbal behavior since it requires only very limited ...

Current Web based systems are designed for the static class of document based information. In the next generation of information systems, digital video will form an important class of traffic. Emerging systems will need to handle... more

Current Web based systems are designed for the static class of document based information. In the next generation of information systems, digital video will form an important class of traffic. Emerging systems will need to handle multimedia applications that possess varying traffic charac-teristics and have Quality-of-Service (QoS) requirements in terms of bounded delay, jitter, loss rate, synchronization skew etc.[13]. In order to design and deploy these complex and evolving systems with proper cost/performance ratios, we must ...

Host intrusion prevention systems for both servers and end-hosts must address the dual challenges of accuracy and performance. Researchers have mostly focused on addressing the former challenge, suggesting solutions based either on... more

Host intrusion prevention systems for both servers and end-hosts must address the dual challenges of accuracy and performance. Researchers have mostly focused on addressing the former challenge, suggesting solutions based either on exploit-based penetration detection or anomaly-based misbehavior detection, but yet stopping short of comprehensive solutions that leverage merits of both approaches. The second challenge, however, is rarely addressed; doing so comprehensively is important for practical usability, since these systems can introduce substantial overhead and cause system slowdown, more so when the system load is high. We present Rootsense, a holistic and real-time intrusion prevention system that combines the merits of misbehavior-based and anomaly-based detection. Four principles govern