Electronic Business Models Research Papers (original) (raw)

Two opposing theories have been proposed to explain competitive advantage of firms. First, the market-based view (MBV) is focused on product or market positions and competition while second, the resource-based view (RBV) aims at... more

Two opposing theories have been proposed to explain competitive advantage of firms. First, the market-based view (MBV) is focused on product or market positions and competition while second, the resource-based view (RBV) aims at explaining success by inwardly looking at unique resources and capabilities of a firm. Research has been struggling to distinguish impacts of these theories for illuminating performance. Business models are seen as an important concept to systemize the business and value creation logic of firms by defining different core components. Thus, this paper tries to assess associations between these components and MBV or RBV perspectives by applying content analysis. Two of the business model components were found to have strong links with the MBV while three of them showed indications of their roots lying in the resource-based perspective. These results are discussed and theorized in a final step by suggesting frameworks of the corresponding perspectives for further explaining competitive advantage. less

This paper develops and empirically validates customer shopping motives taking account of customer channel selection in multichannel systems. As each channel is associated with certain advantages and disadvantages from a customer's... more

This paper develops and empirically validates customer shopping motives taking account of customer channel selection in multichannel systems. As each channel is associated with certain advantages and disadvantages from a customer's perspective, we develop – based on behavioral considerations – a customer typology to classify different segments of customers. This enables us to empirically analyze the interrelationship between distinct shopping motives prior marketing research has suggested and cannibalization and synergetic effects in online–offline multichannel systems. Our results show that a higher degree of customers' convenience orientation in contrast to the degree of risk aversion and service orientation encourages the selection of the online channel over the offline channel. In addition, we develop and empirically analyze a typology of customers to classify distinct segments of consumers, highlighting the associated interrelationship of individual shopping motives and cannibalization and synergetic effects. Our results indicate that the desire for service, rather than risk aversion, could potentially cannibalize customers away from the online channel.

Mobile banking (also known as M-Banking, mbanking, SMS Banking) is a term used for performing account transactions, payments, credit applications and other banking transactions through a mobile device such as a mobile phone or Personal... more

Mobile banking (also known as M-Banking, mbanking, SMS Banking) is a term used for performing account transactions, payments, credit applications and other banking transactions through a mobile device such as a mobile phone or Personal Digital Assistant (PDA). Mobile banking has experienced a fast growth globally. According to Telecom Trends International Inc., today there are 1.3 billion mobile phones around the world which have emerged in the past 20 years, compared to the more than the 2.5 billion landlines built over the last century. The numbers of mobile phones and PDA’s is expected to be 4.1 billion by 2014, compared to 1.5 billion TV sets in worldwide use today.
In line with this trend, mobile banking seems the next big trend after micro-finance that has gathered 90 million customers in 30 years. Due to this large potential, we want to analyse in this working paper how mobile banking can be used in facilitating economic development, on the one hand, and mobilising funds for the use for economic development, e.g. through microfinancial institutions, on the other hand.

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During history, different materials have been used as money. Beginning from barter, to the use of precious metals and today's use of paper money. However, technological innovation caused that the use of paper money has been decreasing,... more

During history, different materials have been used as money. Beginning from barter, to the use of precious metals and today's use of paper money. However, technological innovation caused that the use of paper money has been decreasing, whereas digital forms of payment have become more and more in common. Especially, due to the rapid growth of electronic commerce (e-commerce), new needs for comfortable and secure methods of payment have had to be developed.
In this paper, we want to analyse whether electronic money (e-money), from an economic perspective, will be able to substitute classical paper money and which challenges this type of money will face.

What are the similarities and differences between crowdsourcing and sharing economy? What factors influence their use in developing countries? In light of recent developments in the use of IT-mediated technologies, such as crowdsourcing... more

What are the similarities and differences between crowdsourcing and sharing economy? What factors influence their use in developing countries? In light of recent developments in the use of IT-mediated technologies, such as crowdsourcing and the sharing economy, this manuscript examines their similarities and differences, and the challenges regarding their effective use in developing countries. We first examine each individually and highlight different forms of each IT-mediated technology. Given that crowdsourcing and sharing economy share aspects such as the use of IT, a reliance on crowds, monetary exchange, and the use of reputation systems, we systematically compare the similarities and differences of different types of crowdsourcing with the sharing economy, thus addressing a gap in the current literature. Using this knowledge, we examine the different challenges faced by developing countries when using crowdsourcing and the sharing economy, and highlight the differences in the applicability of these IT-mediated technologies when faced with specific development issues.

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Modern enterprises are currently experiencing volatile and rapid information and communication technology (ICT) change. A key challenge for business leaders is to ensure their organisations are ready for that change. This is particularly... more

Modern enterprises are currently experiencing volatile and rapid information and communication technology (ICT) change. A key challenge for business leaders is to ensure their organisations are ready for that change. This is particularly challenging when it comes to emerging ICT that may disrupt the management of existing enterprise information systems or business processes. The business model has been cited as an effective tool which organisations can use to prepare for ICT related change. However, there is evidence to suggest that the business model remains largely a nebulous concept to most organisations. This is compounded by the siloed nature of existing business model research. Using a content analysis research approach, this paper provides a holistic review of contemporary academic literature to ascertain and classify the various approaches to the study of ICT enabled business models. The literature examined is classified into nine specific thematic descriptors which underpin these specific business models. A comprehensive definition is also developed for ICT business models. This paper therefore extends our understanding of the business model concept and can be used to guide and coalesce future research on illuminating how organisations can operationalise effective business models in order to leverage new digital ICT.

This paper advances the hypothesis that a business can be regarded as a collection of interacting rule based processes, that are analogous to a set of rule based coordinating pervasive computing agents that make up intelligent... more

This paper advances the hypothesis that a business can be regarded as a collection of interacting rule based processes, that are analogous to a set of rule based coordinating pervasive computing agents that make up intelligent environments. In this paper we explore this hypothesis and, in particular, investigate the application of directed graph theory, normally used in determining the stability of systems of pervasive computing agents, to business systems. In doing this we present an account of interaction networks, business process reengineering, show how they are both based around the use of ‘process’ abstractions and illustrate how they can be integrated using a representative example. This paper represents a first step in our longer-term goals to explore the full potential for AI to create smart business monitoring and management tools.

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This paper is intended to propose a model that considers all relevant factors regarding internet book purchase in the city of Tehran. Thus, three models are estimated and evaluated in various stages and in each stage they become more... more

This paper is intended to propose a model that considers all relevant factors regarding internet book purchase in the city
of Tehran. Thus, three models are estimated and evaluated in various stages and in each stage they become more
comprehensive by including additional factors and extra details. In addition to the broadly accepted models of
Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB), a combined model of these two, namely
Decomposed Theory of Planned Behavior (DTBP) is also estimated in this paper. In an attempt to estimate the role of
each present factor in each model, a questionnaire is designed. In addition to descriptive method, Structural Equation
Modeling (SEM) has also been utilized to test the relevant hypotheses and present appropriate analyses.
It is consequently affirmed that the Structural Equation Modeling (SEM) is efficacious based on which a customized
model in accordance with the Iranian culture and the country’s interior circumstances has been proposed.

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The purpose of this paper is to determine how much is the bonus or prize to the sales per worker of Internet-using firms compared to not Internet-using firms. The authors employ some matching techniques based on an Argentinean database.... more

The purpose of this paper is to determine how much is the bonus or prize to the sales per worker of Internet-using firms compared to not Internet-using firms. The authors employ some matching techniques based on an Argentinean database. The authors first present a binary logit model, in which the dependent variable is a dichotomous variable equal to 1 if the firm adopted Internet and 0 otherwise, to evaluate the factors that influence a firm's probability of adopting Internet. A propensity score matching (PSM) model is then used to assess the impact of using Internet on the sales per worker. The authors find statically significant differences in the sales average between firms that are similar in many dimensions such as location, size, and sales market except for the Internet adoption decision. By probing that Internet access improves SME's sales, the chapter is validating the Public Sector ICT modernization programs for SME. The contribution of this paper consists of using a well known technique as PSM to analyze a recent field of research which is the contribution of Internet adoption to the firm's sales per worker.

<jats:p>This paper empirically examines the trust-based consumer decision-making model in the context of a collectivist country (i.e., Pakistan). The target population of the study was the general retail consumers recruited through... more

<jats:p>This paper empirically examines the trust-based consumer decision-making model in the context of a collectivist country (i.e., Pakistan). The target population of the study was the general retail consumers recruited through online survey. A total of 396 valid responses were analyzed using structural equation modeling in Smart PLS. The study reports average variance extracted, composite reliability, Cronbach alpha, and path coefficients. The results confirm that trust and benefits are positively associated with purchase intention while perceived risk is negatively associated with consumer trust. The study also reports some unique findings like information quality is found positively associated with both trust and perceived risk. Also perceived privacy protection is found negatively associated with trust and positively with risk. The study lays down a foundation for subsequent studies to further explore the phenomena. The study is the first of its kind that has examined this model in Pakistan and proposes some useful theoretical, practical, and policy-making implications.</jats:p>

This paper empirically examines the trust-based consumer decision making model in the context of collectivist country i.e. Pakistan. The target population of the study were the general retail consumers recruited through online survey. A... more

This paper empirically examines the trust-based consumer decision making model in the context of collectivist country i.e. Pakistan. The target population of the study were the general retail consumers recruited through online survey. A total of 396 valid responses were analyzed using structural equation modeling in Smart PLS. The study reports average variance extracted, composite reliability, Cronbach Alpha, and path coefficients. The results confirm that trust and benefits as being positively associated with purchase intention while perceived risk is negatively associated with consumer trust. The study also reports some unique findings like information quality is found positively associated with both trust and perceived risk. Also perceived privacy protection is found negatively associated with trust and positively with risk. The study lays down foundation for subsequent studies to further explore the phenomena. The study is first of its kind that has examined this model in Pakistan and proposes some useful theoretical, practical, policy making implications.

Since the introduction of the Internet and e-commerce in the mid-1990s, there has been a lot of hype surrounding e-business, the impact that it will have on the way that companies do business, and how it will change the global economy as... more

Since the introduction of the Internet and e-commerce in the mid-1990s, there has been a lot of hype surrounding e-business, the impact that it will have on the way that companies do business, and how it will change the global economy as a whole. Since the crash of the dotcom companies in 2001, there has been much less hype surrounding the use of the Internet for business. There seems to have been a realization that e-business may not be the answer to all of a company’s problems, but can be a great asset in the struggle to increase efficiencies in daily business dealings, and that the Web is primarily a new way of relating to customers and suppliers. This paper categorizes and discusses the different types of business-to-business electronic business models currently being used by businesses and discussed in the academic literature, and shows how these business models are being implemented within the textile industry. This paper is divided into three parts. Part I gives an overview a...

A business model is a set of process/activities that results in sustainable profit through desired revenue and customer value. The business model spells out how a company makes money by specifying its position in the value chain. A... more

A business model is a set of process/activities that results in sustainable profit through desired revenue and customer value. The business model spells out how a company makes money by specifying its position in the value chain. A business model which uses electronic communication technology such as internet for exchanging information is called e-business model. The e-business model includes the roles and relationships among a firm's customers, allies, and suppliers; the major flows of product, services, information, and money; and the major benefits to the participants. This paper contains review on various business models used in e-business, m-business, and m banking. All the major E-commerce business models which fall under 3 main categories : B2B-Business to business, B2C-Business to consumer, C2C-Consumer to consumer are also discussed with their benefits and limitations. Based on business model framework, various research agenda and opportunities are identified and elaborated.

Modern enterprises are currently experiencing volatile and rapid information and communication technology (ICT) change. A key challenge for business leaders is to ensure their organisations are ready for that change. This is particularly... more

Modern enterprises are currently experiencing volatile and rapid information and communication technology (ICT) change. A key challenge for business leaders is to ensure their organisations are ready for that change. This is particularly challenging when it comes to emerging ICT that may disrupt the management of existing enterprise information systems or business processes. The business model has been cited as an effective tool which organisations can use to prepare for ICT related change. However, there is evidence to suggest that the business model remains largely a nebulous concept to most organisations. This is compounded by the siloed nature of existing business model research. Using a content analysis research approach, this paper provides a holistic review of contemporary academic literature to ascertain and classify the various approaches to the study of ICT enabled business models. The literature examined is classified into nine specific thematic descriptors which underpin these specific business models. A comprehensive definition is also developed for ICT business models. This paper therefore extends our understanding of the business model concept and can be used to guide and coalesce future research on illuminating how organisations can operationalise effective business models in order to leverage new digital ICT.

Virtual Worlds (or, VWs) are an intriguing field of research. In particular, VWs appear to create new opportunities for integrating the business of the firm with Information Technology (or, IT). This article is a first attempt to address... more

Virtual Worlds (or, VWs) are an intriguing field of research. In particular, VWs appear to create new opportunities for integrating the business of the firm with Information Technology (or, IT). This article is a first attempt to address the topic of how owning and maintaining a VW can impact on the business models of firms and on the literature on business models, and VWs are examined in order to understand the relationship between them. A qualitative methodology is proposed to sketch a radar map framework, which is able to identify value drivers and the subsequent impact on elements of value proposition. Although they need to be tested and verified, the findings provided in this work might offer support for firms looking to VWs as a new way to implement a winning business model. Finally, suggestions for empowering future research are proposed and examined.

Modern enterprises are currently experiencing volatile and rapid information and communication technology (ICT) change. A key challenge for business leaders is to ensure their organisations are ready for that change. This is particularly... more

Modern enterprises are currently experiencing volatile and rapid information and communication technology (ICT) change. A key challenge for business leaders is to ensure their organisations are ready for that change. This is particularly challenging when it comes to emerging ICT that may disrupt the management of existing enterprise information systems or business processes. The business model has been cited as an effective tool which organisations can use to prepare for ICT related change. However, there is evidence to suggest that the business model remains largely a nebulous concept to most organisations. This is compounded by the siloed nature of existing business model research. Using a content analysis research approach, this paper provides a holistic review of contemporary academic literature to ascertain and classify the various approaches to the study of ICT enabled business models. The literature examined is classified into nine specific thematic descriptors which underpin...

Mobile banking (also known as M-Banking, mbanking, SMS Banking) is a term used for performing account transactions, payments, credit applications and other banking transactions through a mobile device such as a mobile phone or Personal... more

Mobile banking (also known as M-Banking, mbanking, SMS Banking) is a term used for performing account transactions, payments, credit applications and other banking transactions through a mobile device such as a mobile phone or Personal Digital Assistant (PDA). Mobile banking has experienced a fast growth globally. According to Telecom Trends International Inc., today there are 1.3 billion mobile phones around the world which have emerged in the past 20 years, compared to the more than the 2.5 billion landlines built over the last century. The numbers of mobile phones and PDA’s is expected to be 4.1 billion by 2014, compared to 1.5 billion TV sets in worldwide use today. In line with this trend, mobile banking seems the next big trend after micro-finance that has gathered 90 million customers in 30 years. Due to this large potential, we want to analyse in this working paper how mobile banking can be used in facilitating economic development, on the one hand, and mobilising funds for ...