Business Value Research Papers - Academia.edu (original) (raw)

This paper presents preliminary findings from a research project that examined how firms are generating business value from their investments in enterprise resource planning (ERP) systems. The research, which was done jointly with... more

This paper presents preliminary findings from a research project that examined how firms are generating business value from their investments in enterprise resource planning (ERP) systems. The research, which was done jointly with Benchmarking Partners, describes the stages of ERP implementation, the obstacles that firms encountered in generating benefits from the systems, and some critical success factors for getting business value from the implementation of an ERP system in business.

This article explores the important role of liking in the development of the buyer’s trust in the sales rep. The authors argue that liking’s role is richer and qualitatively different from that of the more cognitive antecedents of trust.... more

This article explores the important role of liking in the development of the buyer’s trust in the sales rep. The authors argue that liking’s role is richer and qualitatively different from that of the more cognitive antecedents of trust. They posit that many cognitive antecedents of trust operate mainly through liking. They argue that as the buyer-sales rep relationship matures, liking plays an even more important role in influencing trust. The authors empirically test a model delineating the mediating role of liking in developing trust. They find that when the relationship between the buyer and the sales rep is young, liking partially mediates the effect of similarity of business values and fully mediates the influence of frequency of personal interaction on trust. Moreover, as the buyer’s relationship with the rep ages, liking takes the foreground in trust development, while more cognitive antecedents recede into the background.

ROBERT J. KAUFFMAN is Director of the MIS Research Center, and Professor and Chair in the Information Decision Sciences Department at the Carlson School of Management, University of Minnesota. He is a 1988 Ph.D. graduate of the Graduate... more

ROBERT J. KAUFFMAN is Director of the MIS Research Center, and Professor and Chair in the Information Decision Sciences Department at the Carlson School of Management, University of Minnesota. He is a 1988 Ph.D. graduate of the Graduate School of Industrial ...

... Our empirical results suggest that reverse auctions help buyers realize savings in procurement costs, and they provide implications to develop more ... Reiley (1999) provides evidence for longerauction duration leading to higher... more

... Our empirical results suggest that reverse auctions help buyers realize savings in procurement costs, and they provide implications to develop more ... Reiley (1999) provides evidence for longerauction duration leading to higher prices for sellers in forward coin auctions on eBay. ...

... 322-331, 2005. 71. Sambamurthy, V., Bharadwaj, A. and Grover, V., "Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms," MIS Quart., v27, pp.... more

... 322-331, 2005. 71. Sambamurthy, V., Bharadwaj, A. and Grover, V., "Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms," MIS Quart., v27, pp. 237-263, 2003. ... Collaborative Colleagues: Sunil Mithas: colleagues. ...

This research develops a framework for organizational value creation from agile IT applications. Based on the four themes in the business value research—business process perspective, complementarities, application level of analysis, and... more

This research develops a framework for organizational value creation from agile IT applications. Based on the four themes in the business value research—business process perspective, complementarities, application level of analysis, and extent of use—three antecedents (organizational fit, process assimilation, and network adoption) are identified as pre-requisites for realizing the value of agile supply chain applications. Advanced planning and scheduling (APS) systems are used as examples, and two case studies for their implementation in the electronics and consumer goods industry are reported to support the propositions. The theories of diffusion of innovation, complementarities, network externalities, and technology structuration are applied to develop the propositions for fit, assimilation, and network effects. Information sharing and industry clockspeed are identified as the moderating factors in the proposed model. The framework has both managerial and research relevance. The research guides managers regarding ways to more fully realize the value of agile applications and forms a basis for future research on the business value of IT applications.

Nonfinancial reporting (NFR) is a relatively new topic in the business practice ; it evolved a couple of decades ago. Initially, NFR was mostly disclosed on a voluntary basis. Because of deeper awareness regarding climate change and... more

Nonfinancial reporting (NFR) is a relatively new topic in the business practice ; it evolved a couple of decades ago. Initially, NFR was mostly disclosed on a voluntary basis. Because of deeper awareness regarding climate change and environmental challenges, as well as pressure from investors, customers, and competition, nonfinancial reporting developed from a voluntary to a mandatory highly standardized practice. This research sought to address the following questions: How understanding of business value creation determines business reporting? How sustainability approach manifests on the company level? What is nonfinancial reporting and why should companies care about it? What are the motivations and benefits for companies and for whom do they publish sustainability reports? What about experiences in public sector? How contemporary concepts of green, circular, and zero-waste economy influence business reporting? Which open questions do organizations face on the path of sustainability reporting? This study contributes to the discussion on NFR and stimulates paradigm shift from profitability toward sustainability as adopting a holistic perspective, respecting people and the planet. This research stimulates business community to invest time and energy into sustainability reporting and encourages scholars to explore new ways of business reporting and therefore contributes to our knowledge and well-being.

Today, many organizations maintain a variety of systems and databases in a complex ad-hoc architecture that does not seem to fulfill the needs for company-wide unstructured information management in business processes, business functions,... more

Today, many organizations maintain a variety of systems and databases in a complex ad-hoc architecture that does not seem to fulfill the needs for company-wide unstructured information management in business processes, business functions, and the extended enterprise. We describe a framework to implement Enterprise Content Management (ECM) in order to address this problem. ECM refers to the technologies, tools, and methods used to capture, manage, store, preserve, and deliver content (e.g. documents, graphics, drawings, web pages) across an enterprise. The framework helps to select content objects that can be brought under ECM to create business value and guide the IT investments needed to realize ECM. The framework was tested in a large high tech organization.

We use a combination of metrics to un- derstand, model, and evaluate the impact of Pair Pro- gramming on software development. Pair Program- ming is a core technique in the hot process paradigm of Extreme Programming. At the expense of... more

We use a combination of metrics to un- derstand, model, and evaluate the impact of Pair Pro- gramming on software development. Pair Program- ming is a core technique in the hot process paradigm of Extreme Programming. At the expense of increased personnel cost, Pair Programming aims at increasing both the team productivity and the code quality as com- pared to